Vicenza Hotel Reviews

Worst hotel i ever seen in my life,please stay away from this hotel.staff are very rude.i booked AC room when i arrived after long flight they gave me room where AC not working when i complain they gave me small fan instead replacing the room.i speak on front desk and staff is very rude they said u can go other hotel and cancel your booking.breakfast is average not worth the price.

A convenient hotel at a good location.

Normal

Quite a decent hotel with a swimming pool, a bar, a rooftop lounge area, and a very tasty breakfast, we liked it

The front desk staff, facilities, and rooms were all above average for the price. I thought it was a nice, relaxing hotel. I was able to use the spa and indoor pool. I would like to use it again if I go to Istanbul.

The hotel has a very good location to explore Istanbul even walking. The room is spacious, the staff is good and always ready to help. The Spa is not managed directly by them, it is small and therefore I think they shouldn't accept children otherwise it gets loud. I found that sometimes there's lack of attention to the details, but overall my stay was ok

Good conveniently located hotel in the city centre, near the underground and busy street, however quiet what was really great. The room was nice, spacious, air conditioned and clean. Comfortable big bed. Water pressure, hot water - all good.

The staff were nice and very helpful. Breakfast was nice. We enjoyed our stay and would definitely recommend!

This hotel is located in a prime location, in the heart of the city, walking distance to shops. Staff are extra friendly, they made our stay very enjoyable. Special thanks to breakfast venue staff for their excellent service and welcoming, especial thanks to Gunes, Nazli, Utku and Azad for their great service and beautiful smile always. Special thanks to Yunus Emrie for being extra helpful and friendly, he made our stay very enjoyable. And finally big thanks to the whole team ❤️ 💙

Booked a triple room. Check in was smooth and efficient. Check-in in staff and porter very warm abd welcoming. Answered any questions we needed asked without hesitation. Room was lovely and clean. Breakfast not the best selection. The restaurant on the property was just WOW!! That was my best meal during my 6 day stay in Istanbul trying surrounding restaurants. Good location.

Lovely hotel, very friendly staff, great pool area to spend some time from the hustle and bustle of Istanbul! Good location, close to tram station although we mainly walked as it wasn’t far to nearest attractions

My family and I stayed at this hotel which was our first time in Turkey. The best thing about this hotel was that it was close to everything, restaurants, grand bazar, metro and bars. However the stay was not great. They claimed to have a fitness center which was non- existent. Every time we went, no matter the time it was closed,. They also had two pools which opened at noon and closed at six. Also I booked this hotel through ***********. My flight was changed and had to check out one day earlier. When I explained to them what happened all they said was to call booking. When I did, booking said they sent the change to the hotel but the hotel did not respond. I was in the phone with booking who called them four times while on the phone and no one picked up the phone. There was also trouble with the AC. The majority of the staff was snobby like they were doing you a favor. The breakfast and staff in the breakfast area was good. Do your research before you plan your stay.

Great hotel, walking distance from the nearest metro station. Plenty of bars and restaurants close by. Fantastic breakfast with a wide choice of continental and cooked options. Easy check-in and all the staff were excellent.

The air conditioning didn't work and they never fixed it. no one spoke english and they spoke to us in turkish the mini bar didn't work either They didn't want to change our room or give us any money back

The best thing about this hotel is the staff, always friendly and willing to help in any way. The location is good and within about 15 mins walking distance to the Grand Bazaar and 25 mins to Sultanahmet square. We were disappointed in our stay as I had chosen this hotel for the location and also the fact that it had a rooftop pool and bar. Unfortunately, the pool was closed during the whole of the time we stayed (6 nights). The room we stayed in, did not look like the photo. Our room was large enough for our needs but was in need of refurbishment and during the whole of our 6 night stay, the room was not vacuumed at all. The bed was king sized but the duvet cover barely reached the sides so was far too small for the size of bed. The walls in the room are very thin so you can hear every word said and every noise made. The bathroom also was in need of refurbishment as there were mould patches in the shower, grouting in need of re-doing and the shower surrounds were badly water marked. The towels we were given were old, thin and at times frayed. The shower was hot and powerful. The TV did not have ANY English channels, a news channel would have been nice. Breakfast was sufficient and consists of a salad bar with cold meats and cheeses. A selection of hot items and you can also order eggs. The garden area has artificial grass and although pleasant to have a drink, it is not suitable for relaxing in (to read a book etc).