The Green Park Merter Reviews

How is it possible for a hotel to receive 5stars where the cleaning of the room is about taking the trash out an putting 2 bottles of water? They made the beds without changing the mattresses. There was an odor in the room mixed with smoke, humidity and mold. Minibar was empty, never filled and asked if we used it during checkout. They were not aware it was filled or not. We waited housekeeping for 3 hrs for additional mattress after our request during check in. Sofa was dirty and burnt with cigarette. Under the sofa there were all kind of trash.

Location: a bit far from the centre. You need to take taxi to go to the hotel, and also to go out from the hotel. Service: the food from the room service is very delicious and also affordable than most of the restaurants. You need to try it! It also has an indoor pool which is nice. The food for breakfast was decent like all other turkish hotels.

I am not person of writing bed reviews or complaining, this it was unbelievable experience for me, I am working myself in similar industry hospitality. first night in the hotel I couldn’t sleep, I got bitten by some sort of insects apparently all over my body. I went to the lobby to tell them my situation i even showed them my bites all over my face and body, and the picture of the insects that I find in the bed. They told me manager will come around 10am and you can speak with him! I waited until 10:30 then they told me manager is not there again but they can change my room to different room that’s all they can do. I was scared i will get kicked out from the hotel so I just kept quiet I went to the pharmacy they recommended me some cream is so sad that the manager ignored my all the way for the rest of the week. Really really disappointed from the management team!

The hotel location isn’t convenient and I ask to help me with luggage when I check and when I check out they didn’t help me at all even it was 3 big luggages i cared by my self in high stage

Overall, it was an average hotel. However, the location is not that accessible.

Nice hotel but not good for stuff 😔

Super hotel

The location is perfect. The hotel's garden is very nice. I did not like the cleanliness and neatness of some ladies. People coming from outside should not be served alcohol in the garden at night. We were very disturbed by this issue.

Very friendly and personal service

Thank you for everything, it was very clean and beautiful, we were welcomed with a smile.

I want to cancel and cannot negotiate, and postponement is not possible. The hotel is very difficult to talk to. It is not a five-star hotel. Everyone should avoid it.

There are open brochures everywhere in this hotel. They are basically photos related to the president. The service is more traditional.

Very good. Come and try it.

It's very close to my friend's house. There are two relatively large shopping centers next to it. You can get tax refund directly in the shopping mall. The hotel garden is very beautiful, and the front desk is very polite. There are many small shops around, and you can also go to the shopping mall to eat.