Adahan DeCamondo Pera, Autograph Collection Reviews

Response from Property: Dear Guest,First of all, we are truly sorry to hear about the negative experience you had. Customer satisfaction is of utmost importance to us, and we take issues like this seriously.We understand your frustration regarding the double charge for the hotel, and we acknowledge the inconvenience it has caused you. We sincerely apologize for any trouble we have caused you.Regarding the delay in the refund process, it's important to understand that financial transactions can sometimes take a few days. However, we are committed to resolving this issue without further delay.We have already contacted our customer service team and initiated the necessary steps to expedite your refund. We will do our utmost to ensure that the refund is processed into your account as soon as possible.We apologize once again for this unfortunate experience. We are determined to regain your trust and provide a better experience in the future.Please continue to monitor the progress of this matter, and if you have any further questions or concerns, please do not hesitate to reach out to us.Sincerely,Nur TorunGuest Relations Agent

Response from Property: Dear Guest,Thank you for your kind words.We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we are able to welcome you you again. Have a wonderful day!Best Regards,Nur TorunGuest Relations Agent

Response from Property: Dear Guest,Thank you for your kind words.We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we are able to welcome you you again. Have a wonderful day!Best Regards,Nur TorunGuest Relations Agent

Response from Property: Dear Guest,We are so happy to hear you had a great experience at Adahan DeCamondo Pera, Autograph Collection. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing guests like you. Thanks again, and we hope to welcome you again soon.Best Regards,Nur TorunGuest Relations Agent

Response from Property: Dear Guest,We are so happy to hear you had a great experience at Adahan DeCamondo Pera, Autograph Collection . Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing guests like you. Thanks again, and we hope to welcome you again soon.