Hotel Baykal Reviews

The room was a quiet horror: a broken window with an unpleasant view, dust all over the room, mold on the curtain and in the bathroom, the bedding apparently just rinsed, but did not try to wash it. The hotel staff do not speak Russian or English, only an interpreter helps. They refused to replace the room, citing the fact that everything is busy. They agreed to clean up, but as a result, they simply wiped the visible surfaces. To my message that I was allergic to dust and mold, they answered me “no one died from this,” although I showed a document stating that just a week ago I had angioedema. Dirt is everywhere! There was no one at the reception when we checked in so we had to wait for someone to show up. When the employee approached, he did not greet, but immediately asked for a passport. In general, the service is at the level of "say thank you for paying attention to you at all." Look at the photo and think about whether it is worth paying for "this is a three-star hotel, it cannot be otherwise," according to the hotel staff. We left this hotel that day without staying overnight (by the way, they didn’t return any money), because it’s dangerous and expensive (an antihistamine drip costs about 11.5 thousand rubles) for health, choosing a 5 * hotel of a famous chain a little further away. Photos of the hotel and the real hotel are two different things.