MGallery Hotel Collection Hotels in Istanbul

Everything was great. The location is more than perfect. It's a quiet, respectable, green neighborhood, yet within walking distance to Taksim Square, the ferry terminal through the park, and Galataport. We happily returned to this peaceful haven after the bustling city center. Everything in the hotel itself was also excellent: a quiet lobby, and a restaurant on the ground and top floors. The staff were responsive, and the cleaning was impeccable, always managed while we were out. The breakfast was amazing – European, exquisite, with high-quality pastries and produce. I can't imagine anyone finding anything lacking. It's also important to note that the hotel's clientele was equally refined – well-behaved and calm guests; everyone spoke and behaved quietly, respecting others' boundaries. Two adorable dogs 'guard' the entrance. We had a room with a Bosphorus view. While not panoramic, that wasn't our goal. We were completely satisfied – quiet and beautiful. For those who need a 360-degree view of Istanbul, feel free to enjoy it with a cup of coffee at breakfast.

Stayed here for 7 nights in a Superior golden horn king size room and found our experience to be okay. I am a bit divided on how to write this review, since we had a good stay but with soo many minor ”things”. When my partner arrived at check in time, the room wasn't ready. He waited about 45min longer before he was able to check in. • The room: Upon checking in we noticed that the doorlock was busted and asked reception to fix this. (This was very quickly repaired after asking) The handsoap wasn't refilled between guests, we had to mention this to reception. We noticed that they clean the bathroom with a substance that leaves greasy marks, so even though your bathroom is ”cleaned”, it doesn't always look like it. The tiny mirror and the hairdryer socket flap were both dirty after checking in and not cleaned in any of the days that we were there. The shower glass isn't extended too far, so be prepared that when you shower the floor will get quite wet. Housekeeping doesn't restock any teas during a 7day stay. If you fancy something that you've finished, you need to ask reception to stock it again. They did restock our water every day though, so I'm not sure why they'd only do it halfway. The bathroom door isn't actually a solid door but two halves. Which is okay, but if you don't like to hear your partner in the bathroom or on the toilet- you might have an issue with this. The room had 1/2 a view of the elevator, the other half was of the river, the bridge and the mosques. (View was decent) Maybe the most important lack of this room: the matrass. There is nothing actually wrong with the bed itself besides the mattress splitting in half at times. However the mattress itself is past its due date. It had such a hole in the middle of too many people having slept in it. It was quite hard to sometimes get comfortabele since you aren't well aligned, it ended up giving me a little neck ache. • The location: The location of this hotel is great. You are near the Galata area and tower, you can easily walk down towards the water and bridge (both sides). And there is plenty to see and do within a 30min walk- area. The hotel is located semi at the bottom of the hill. If you fancy getting to Galata tower, be prepared for a steep- but beautiful walk up. Plenty of good restaurants near this hotel or only a short taxi drive away. • The service Reception as well as the waitstaff are lovely. If there is anything- they'll fix it for you. They are always willing to help and they get it sorted as quickly as they can. • The buffet The majority of the photo's I'm posting with this review will be of the buffet. I've noticed that there arent many photos online of it and I think it could be a selling point for foreigners to choose this hotel. They have a range of pastries and breads every morning. Boiled eggs and a selection of warm dishes. They have their salad and fruit bar with yoghurts available. And their cheeses and meats to fit any dish. They have an egg service where you can order eggs to your liking with table service. They also provide coffees as per table service too. Service during breakfast hours is lovely and they try to memorise your orders. We noticed a (relatively new to Hospitality) Turkish guy working there, and he always made us feel welcomed. Even though we doesn't speak a word of English. Reason for me finding it difficult to write this review is: The standard in Turkey is a bit older than in other places in the world. I feel like we paid a significant amount of money for this room, but got outdated quality? I wouldn't say this is a 5 star hotel, not even 4 stars to be honest. However, for the quality standard in Turkey I do believe that this considered to be a good hotel. We enjoyed our stay here, but aren't necessarily too sure it is priced accordingly to it's quality. I'm giving it 4 stars due to the location and the service, but am not convinced it's fully worth the price you pay.