Izu Ippeki Lake Lakeside Terrace Reviews

Amazing!it was really good, amazing, hope to stay again, people super friendly! Love this place!

I stayed at Izu Ippeki Lake Lakeside Terrace for 5 nights booking though Trip.com. Be warned that problems may occur when booking through travel websites such as this one. I booked a standard room with no meals. What I did not know however, was that this reservation did not include any room cleaning services for the entire stay, no taking of garbage or towel replacement, no bed making, nothing at all. When I contacted the travel website to show my disappointment, they immediately contacted the hotel requesting a full refund. I did not expect a full refund for my entire stay. What I did expect, was for someone to acknowledge the fact that this important piece of information should have been indicated someone on the online reservation confirmation. Neither the travel site nor the hotel would acknowledge this. The travel site replied with a response from the hotel, saying that I was a regular guest and knew about this “regulation”. It’s true, I have visited Izu Ippeki Lake Lakeside Terrace on several occasions when housekeeping services were not included. However, this was clearly indicated on the reservation, and I stayed during the COVID STATE OF EMERGENCY, when it was standard practice for many hotels to exclude cleaning services. My recent stay was at the beginning of August, WHEN THE STATE OF EMERGENCY AND COVID RESTRICTIONS HAD BEEN LIFTED. It is no longer standard practice to exclude cleaning services at hotels in Japan. The hotel stated that I visited the front desk every day to get towels and never mentioned the need to clean the room. This is untrue. I only came to the front dest 2 times during my stay, and this is because room cleaning staff entered my room on 2 occasions, so I was expecting them to clean or take out the trash, but they did nothing and left. I expected them to return, however, they never did. The bottom line is the hotel is responsible for communicating their services to customers, especially after covid restrictions have been lifted. Blaming guests for their lack of communication is completely unprofessional. Now in regards to the hotel itself, I have stayed here on several occasions, I find it to be perfect, mainly because of the location and modest room size. The hotel is conveniently located near Lake Ippeki (Ippekiko) and there is plenty of nature and a few trails in the area. You can step out the door and be on a simple hiking trail within minutes. It’s a very quiet area and very good for children and families. Though the hotel is dated, the rooms are all quite large and include a living room, kitchen with cooking supplies and dishes (but no forks or spoons), a large bath, and both Western and Japanese style bedrooms. Some may be discouraged by the age of the hotel (it’s quite old and could use some renovation), but if you don’t mind that, then I would highly recommend staying here. One point that I need to mention is in regards to the bedrooms. The hotel has replaced their blackout curtains with super thin curtains which allow sunlight to easily shine through. We were woken up at 5:00 am every morning because of the bright sunlight in our room. If you’re a light sleeper, please take note. I wish management would consider this. Also, it’s highly recommended that guests come by car, public transportation is very inconvenient in the area. Overall, Izu Ippeki Lake Lakeside Terrace is a very convenient place for a reasonable price. I will definitely be staying here again in the future, but hope that they act with a little more professionalism and consider the fact that the covid state of emergency ended long ago.

It can't be helped since it's cheaper than the surrounding hotels, but since it's a condominium type, the rooms are spacious and the facilities are sufficient, but there are no convenience stores around the hotel, so you have to go shopping by car, which is a bit of a hassle. It's good for people who just use it to sleep, people who cook in the room and enjoy with a large group, and people who use the car to go to entertainment facilities in the area after checking in.

It was a great memory. The room was spacious and there was a pond nearby, perfect for a walk. It's a shame that we had to walk to the hot springs. But the food was great! ️ The course menu was the best! ️ Thank you!

The room is very spacious, but the catch is that it is a bit far from the hot spring building

房間很大，設施很陳舊，服務一般，適合家庭出遊，很偏僻

可提前預訂接站，預訂的晚餐不錯，性價比很高。非常適合自駕選擇入住。台灣的實習生小楊很幫忙解決問題。還有個小泡湯，可以解決一天的勞累。

設施：雖是陳舊但乾淨整潔，適合一家人度假

I stayed at Izu Ippeki Lake Lakeside Terrace for 5 nights booking though an online booking site. Be warned that problems may occur when booking through travel websites. I booked a standard room with no meals. What I did not know however, was that this reservation did not include any room cleaning services for the entire stay, no taking of garbage or towel replacement, no bed making, nothing at all. When I contacted the travel website to show my disappointment, they immediately contacted the hotel requesting a full refund. I did not expect a full refund for my entire stay. What I did expect, was for someone to acknowledge the fact that this important piece of information should have been indicated someone on the online reservation confirmation. Neither the travel site nor the hotel would acknowledge this. The travel site replied with a response from the hotel, saying that I was a regular guest and knew about this “regulation”. It’s true, I have visited Izu Ippeki Lake Lakeside Terrace on several occasions when housekeeping services were not included. However, this was clearly indicated on the reservation, and I STAYED DURING THE COVID STATE OF EMERGENCY, when it was standard practice for many hotels to exclude cleaning services. My recent stay was at the beginning of August, WHEN THE STATE OF EMERGENCY AND COVID RESTRICTIONS HAD BEEN LIFTED. It is no longer standard practice to exclude cleaning services at hotels in Japan. The hotel stated that I visited the front desk every day to get towels and never mentioned the need to clean the room. This is untrue. I only came to the front dest 2 times during my 5 night stay, and this is because room cleaning staff entered my room on 2 occasions, so I was expecting them to clean or take out the trash, but they did nothing and left. I expected them to return, however, they never did. The bottom line is the hotel is responsible for communicating their services to customers, especially after covid restrictions have been lifted. Blaming guests for their lack of communication is completely unprofessional. Now in regards to the hotel itself, I have stayed here on several occasions, I find it to be perfect, mainly because of the location and modest room size. The hotel is conveniently located near Lake Ippeki (Ippekiko) and there is plenty of nature and a few trails in the area. You can step out the door and be on a simple hiking trail within minutes. It’s a very quiet area and very good for children and families. Though the hotel is dated, the rooms are all quite large and include a living room, kitchen with cooking supplies and dishes (but no forks or spoons), a large bath, and both Western and Japanese style bedrooms. Some may be discouraged by the age of the hotel (it’s quite old and could use some renovation), but if you don’t mind that, then I would highly recommend staying here. One point that I need to mention is in regards to the bedrooms. The hotel has replaced their blackout curtains with super th

Since we stayed as part of a tour, the rating is average. We used the bath and restaurant in a separate building. You don't need such a large room for two people, so in that sense it's probably a matter of the travel agency's decision. Both breakfast and dinner were Japanese set meals, which were delicious but the portions were small. There are no shops nearby, and the shop doesn't carry many items. If you're staying with your family or a group, you can relax in the spacious room and cook in the kitchen. You can bring in a variety of things and have fun. There is noticeable wear and tear over the years, but it is kept clean.

I stayed here with my family (with my dog). The parking lot is very small. It was Saturday so I was annoyed that I couldn't park. Just getting in was very stressful. I stayed in building F, but the building was very old and dark. It smelled moldy inside, and when I turned on the heater, my 7-year-old son started coughing uncontrollably even when he got a little excited. I had no choice but to turn off the heater. The dog was also bothered by the smell of other dogs, probably because the floor was carpeted, and instead of calming down, he became excited and couldn't calm down, so I had no choice but to make him sleep in the car. We had a barbecue for dinner, but the meat choice was completely bad. My son didn't eat any meat on the bone, so he didn't eat it at all. They should have made it easier to eat. At night, I wasn't satisfied with the barbecue, so I went to a nearby convenience store and came back, and I was having trouble finding a parking space, so I was told to drive up to the rotary and park on the grass, but what's the point of a rotary? Wouldn't it be better to demolish it and make it a parking lot? I don't understand the point of it existing. The bath in the room was old and dark, and I didn't even feel like using it. I took a bath at the Spa Terrace, but the changing room was extremely small and the bath temperature was too hot, which was awful. What's more, if you open the window, you can see everything from outside. There was no humidifier when we went to sleep at night, so my wife and son had asthma attacks and my wife couldn't sleep at all. The breakfast the next morning was also not very good. I think it was on par with the ready-made meals at the supermarket, or even worse. On the way back, I tried to park in the nearby car park to stop by the front desk, but as usual there was no space and I had to park on the side of the road. If they don't do something about the parking lot soon, it wouldn't be surprising if an accident were to happen there. It was awful from start to finish. I'm never coming to a place like this again