1084-74 Yawatano, Ito City, Shizuoka Prefecture, 413-0232, JapanView Hotel Details
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Izu Kogen Ocean Resort, Ito Villa-TOKI- Guest Reviews
3.4/5
9 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.5
Amenities3.6
Service3.1
Cleanliness3.3
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All reviews(9)
Positive reviews(6)
Reviews with photos/video(5)
Negative reviews(3)
Anonymous User
Triple Room Pet NG
Stayed in Aug 2024
Travel with friends
6 review
1.5/5
Posted on Aug 8, 2024
Traveling with a friend's family, we made a reservation in advance to have Western breakfast for two days, and they had Western breakfast one day and Japanese breakfast one day. I went to the store and said no, we can only be a group and cannot be different. It was either the hotel's own suggestion or everyone else's suggestion. Our two rooms were shared as a group, but the old man at the reception kept looking bitter and did not discuss it. Breakfast was extremely hot in a glass room without air conditioning, and I lost my appetite at all. The sanitary condition is worrying. Even after staying for two days, it was not cleaned and the garbage was not collected. Then there are giant spiders in both rooms! As big as the palm of your hand, there are two spiders in one room, one spider and one centipede in one room! The spider is on the bed! Lightning protection, don't come here! Even if the hygiene is poor and the breakfast is poor, there is no smiling service attitude like the Japanese, as if they owe a lot of money. It's just a country B&B with poor service.
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Guest User
Triple Room Pet NG
Stayed in Jul 2024
Travel with friends
1 review
2.5/5
Posted on Aug 22, 2024
A very disappointing stay. This is the home of insects. We booked a total of 3 nights. On the second night, I felt a stinging pain in my left back shoulder while sleeping. After turning on the light, I discovered that I had been bitten by a centipede. The centipede was still crawling on my body! ! I was so scared that I immediately fell out of bed. Then I was going to sit on a stool in the room to check the injury. Because I was scared, I picked up the back of the stool and looked at the seam of the stool, and found a second centipede! ! ! My friend and I were so frightened that we immediately contacted the staff and asked to change rooms. It was finally decided to move to the third room because there were insects in the first two rooms. . . While walking along the corridor, I saw insects one step at a time, just like visiting an insect museum. The ointment given by the staff has been half used, so it is conceivable that I am not the first resident to be bitten. Although we changed rooms, we were so scared that we didn't sleep all night. We immediately left and checked out on the second day and asked for a refund of the third day's fee. The boss said that because the hotel is located in nature, it is not the hotel's fault. After many negotiations during the subsequent journey, the boss agreed to refund the fee. But our journey has been seriously affected, and it has also brought serious psychological shadow to us.
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Mingdenianjianyuhuashi
Deluxe Japanese Western Room [Dog Friendly]
Stayed in Jul 2024
Family
12 review
5.0/5
Outstanding
Posted on Jul 16, 2024
The hotel is new and clean. It is very close to Izu-Kogen Station. A taxi only costs 860JP. You can communicate in English, which is great. It is recommended that three or five families go together to make it more lively because it is quieter.
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Guest User
Triple Room Pet NG
Stayed in May 2024
Other
6 review
5.0/5
Outstanding
Posted on Jul 28, 2024
The room was large, clean and tidy, and the service attitude was good. We stayed for several days in a row. The waiter came to clean it every other day. The surrounding area was very quiet. The hotel could arrange two pick-up or drop-off buses to the tram station every day. Had a great holiday, great.
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Guest User
Corner Suite Pet NG
Stayed in Aug 2024
Family
4 review
1.5/5
Posted on Aug 13, 2024
This hotel has inconvenient transportation and the room is relatively large in Japan. The important thing to say is service! It was a complete mess, with background music playing throughout the hotel in the middle of the night until 7 o'clock in the morning. It was so noisy that I was in a daze all night. From the beginning to the end, he is an elderly man with a fierce attitude. One person opened the room and cooked breakfast alone. The fish for breakfast was put on the plate and directly grabbed into the plate with dirty hands. Then I wiped my hands directly on my pants. I felt like vomiting just looking at it. Too much dissatisfaction. You have to carry your luggage yourself and there is no elevator. A perfect farmhouse.