5-13-1 Kafuri, Itoshima City, Fukuoka Prefecture, 819-1124, JapanView Hotel Details
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Rakuten STAY HOUSE x WILL STYLE Itoshima Guest Reviews
4.3/5
Very Good
53 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.4
Service4.1
Cleanliness4.3
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All reviews(53)
Positive reviews(21)
Reviews with photos/video(5)
Awesome stay(9)
Clean and tidy(8)
Negative reviews(2)
Mikey Kwok
3LDK 104
Stayed in Jun 2024
Family
2 review
4.5/5
Great
Posted on Jul 18, 2024
Very good location, nice view outside the house, convenient to the restaurants, stores and other spots
Guest User
3LDK 105
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 24, 2024
Lovely house for summer. The house go9t more than what we expected. Great Value. My family had a wonderful stay at Itoshima.
Fung Yu
3LDK 105
Stayed in Jun 2024
Family
3 review
5.0/5
Outstanding
Posted on Jun 27, 2024
Check in is smooth, password is sent via email
Guest User
3LDK 105
Stayed in Nov 2023
Family
4 review
4.0/5
Very Good
Posted on Nov 21, 2023
I saw the review and understood guests had troubled to check in. I encountered the same problem. I did not receive any check-in code a day prior check-in. Luckily, I got the help from a Japanese to call Rakuten and then got the check-in details. Communication needs to improve for sure. Other than that, we had a happy stay.
Yu Fai
3LDK 102
Stayed in Dec 2024
Family
5 review
4.0/5
Very Good
Posted on Dec 15, 2024
very nice
HANG SUM
3LDK 106
Stayed in Sep 2024
Travel with friends
2 review
4.5/5
Great
Posted on Oct 9, 2024
A very comfortable B&B. Although it is a 40-minute drive from the airport and the city center, it is very close to many attractions and there are many restaurants nearby. It faces the sea, is clean, and has very new equipment. It is very suitable for staying with family or friends. Recommended for self-driving travelers!!~
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Anonymous User
3LDK 105
Stayed in Mar 2024
Travel with friends
2 review
4.7/5
Amazing
Posted on Mar 12, 2024
The hotel is very clean. The beds in the room are pure white and neat. There is a kitchen on the upper floor for cooking and cooking. It is very suitable for family use. The only inconvenient thing is that you have to check-in with an iPad!
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Guest User
3LDK 105
Stayed in Jul 2024
Family
6 review
4.5/5
Great
Posted on Jul 26, 2024
This is the second time I've stayed here. It's so big, comfortable and clean. Highly recommended!
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Shirley Liu
3LDK 102
Stayed in Mar 2024
Travel with friends
35 review
5.0/5
Outstanding
Posted on Mar 8, 2024
The hotel service is attentive and the environment is comfortable. I will definitely stay here again next time I have the opportunity.
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幻十郎
3LDK 103
Stayed in Feb 2024
Family
5 review
4.0/5
Very Good
Posted on Feb 15, 2024
As other reviewers have said, the check-in process using the tablet provided is a bit tedious. I think it would be better if you could enter the information in advance on a computer.
There are too many details to mention about the cleaning, but I felt it was thorough enough for a normal stay. The location was also quiet, so I was able to relax and have a good stay.
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Mimi AuYeung Yeung
3LDK 103
Stayed in Feb 2024
Family
12 review
5.0/5
Outstanding
Posted on Feb 14, 2024
The hotel is a villa, clean and bright, with first-class environment. It is right on the seaside. You can see the sea view from the house. There are many oyster grilling huts nearby, which is excellent for self-driving tours. The only thing to note is that you must call the hotel on the day of check-in to obtain the door key code. I asked the staff of the hotel in the city for help, and I am very grateful to her.
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Shingo
3LDK 106
Stayed in Jun 2023
Family
2 review
2.7/5
Posted on Jul 5, 2023
101 situations.
The cleaning condition was not very good.
・The cover of the range hood was greasy and smelled bad.
・The oil smoke would have swirled around the room, and the shelves were dusty, and when you traced them, your fingers would turn black.
・The top of the plates stacked flat on the shelf was oily.
・ Cutlery such as spoons are also insufficiently washed
・Baby Star Ramen on the dining table?
- Burnt roaster/oil stains
・The mold inside the air conditioner is so bad that it smells when the temperature is set too high.
*The room smelled bad, so I left the ventilation fan on all the time, but the sound of the wind blowing through the window was so loud that I couldn't sleep.
Regarding inadequate response
・I contacted support and was offered a room change, but when I checked the destination in advance, the range hood and shelves were similarly dirty and there was no point in moving them, so I didn't move and the next day I changed the range hood. The solution we received was to take the washed item out to the front door and hang it up again after washing, but there was still some dirt left and my hands got dirty when I installed it.
・I wanted you to propose moving after confirming that there was no problem with the cleaning condition in advance. Pre-checks should be taken for granted.
・I don't know if this is due to the ability of the cleaning staff or if there is something lacking in the cleaning manual, but I can safely assume that the cleaning conditions in other rooms are probably at the same level. I hope that there is a higher awareness of subsequent cleaning.
About equipment
・There was no ice machine in the freezer (Sasebo has one)
・The vacuum cleaner does not suck at all. I was asked to exchange it myself for the room I was moving to, which took some time, but it worked fine.
*Please do not trust the previous user's dishwashing status easily, and wash dirty dishes before checking in. I think it's strange to have guests arrive tired and want a glass of water, but then wash the dishes and wipe down the shelves first.
You should include a professional cleaning like Duskin on a weekly basis. I think it would make a big difference if the people in charge of daily cleaning were more conscious, but if this situation continues, I will never use this place again, and I cannot recommend it to anyone else.
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山金
3LDK 103
Stayed in Apr 2023
Travel with friends
6 review
5.0/5
Outstanding
Posted on Apr 18, 2023
The place and facilities are very clean and the environment is very quiet. You can park in front of the hotel, which is very convenient. There are restaurants and convenience stores nearby, which can also be reached on foot. This hotel is worth recommending.
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Guest User
3LDK 102
Stayed in Dec 2023
Family
1 review
5.0/5
Outstanding
Posted on Dec 13, 2023
It was very clean and nice. All the amenities were there, just like a hotel.
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Wuyouruwujian
3LDK 105
Stayed in Aug 2023
Family
36 review
1.0/5
Posted on Aug 26, 2023
Due to an unexpected change in our itinerary, we were unable to check in. We requested to cancel our check-in many times in advance, but the hotel refused to agree, so we wasted more than 2,500 yuan. We did not check in because we thought the hotel was too unkind.