52 Mike Akhigbe Way, Jabi, Federal Capital Territory, 900000, NigeriaView Hotel Details
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Nordic Villa Guest Reviews
4.1/5
Very Good
37 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.1
Service4.1
Cleanliness4.1
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All reviews(37)
Positive reviews(13)
Reviews with photos/video(1)
Negative reviews(4)
Mei gui
Economy Single Room, 1 Bedroom, Refrigerator
Stayed in Sep 2023
Solo travelers
15 review
5.0/5
Outstanding
Posted on Nov 5, 2023
Great experience, great customer service! Thank you! Will definitely come back again!
Guest User
Standard Double Room
Stayed in Jan 2024
Business travelers
4 review
2.7/5
Posted on Jan 26, 2024
Rat run on the roof of the room in the midnight.
Wangxiankui
Economy Single Room, 1 Bedroom, Refrigerator
Stayed in May 2024
Business travelers
69 review
5.0/5
Outstanding
Posted on Aug 8, 2024
It's rare to have such a good hotel
Original TextTranslated by Google
Helen A
Stayed in Jun 2024
Business travelers
4.0/5
Very Good
Posted on Jun 26, 2024
Simple but everything you need. Staff kind and friendly. Room small but spotlessly clean and lovely bathroom. Bed very comfortable. Breakfast good. Dinner menu a bit limited but food provided was of good quality. Quiet at night and a safe environment.
Response from Property: Dear dustyfootprints, Thank you for your kind review. We're delighted to hear that you found our hotel to be a haven in Abuja. It's great to know that you appreciated our clean rooms, comfortable bed, and lovely bathroom. We’re pleased that you enjoyed breakfast and found our staff to be friendly and kind. We also appreciate your feedback on the dinner menu and are glad you enjoyed the quality of the food provided. Your comments about the quiet and safe environment are also much appreciated. We look forward to welcoming you back soon. Best regards, The Nordic Villa Management
IHEANYI E
Stayed in Jun 2024
Business travelers
5.0/5
Outstanding
Posted on Jun 9, 2024
Fantastic customer service and wholesome breakfastwith multiple options. The security in the facility topnotch and prompt response for room service. Reasonably priced cost of the rooms and great value for money. I will definitely come back.
Response from Property: Dear 672iheanyie, Thank you for your wonderful review on TripAdvisor! We are thrilled to hear that you enjoyed our customer service, breakfast options, and security measures. It's great to know that you found our room rates reasonable and appreciated the value for money. We look forward to welcoming you back to the Nordic Villa soon. Best regards, The Nordic Villa Management
kolaa2014
Stayed in Feb 2024
Solo travelers
5.0/5
Outstanding
Posted on Feb 13, 2024
The check-in experience was very straightforward forward. Very friendly staff - Caleb and Victor. They made had a very welcoming demeanor. I stayed in the Lund room. Very specious suite. The bed and pillows where very comfortable. Neatly arranged furniture and decor. The bar and kitchen were open till very late. Highly recommend. Although I had to check out very early (6am, before breakfast was served), the staff were gracious enough to offer a take away pack with fruits and pastries, which I declined.
Response from Property: Dear Kolaa2014, Thank you for your glowing review! We're delighted to hear that you had a fantastic stay with us and that our team, especially Caleb and Victor, made such a positive impression. It's wonderful to know that you found your room comfortable and well-appointed, and that you enjoyed the late-night offerings at our bar and kitchen. We appreciate your recommendation and hope to welcome you back soon for another exceptional experience. Warm regards, The Nordic Villa Team.
Ifeoma A
Stayed in Nov 2023
Solo travelers
5.0/5
Outstanding
Posted on Nov 17, 2023
The environment was serene. My room is quite clean and has a soothing effect. The staff are friendly and helpful. I would like to maintain relationship with the Villa so my Corporate can collaborate with the Villa with discounts when our clients/ members visit Abuja.
Response from Property: Dear Ifeomaa277, Thank you for sharing your positive experience with us. We're delighted to hear that you found our environment serene and your room clean with a soothing effect. We greatly appreciate your kind words about our friendly and helpful staff. It's wonderful to know that you would like to maintain a relationship with The Nordic Villa for potential collaborations and discounts for your clients/members visiting Abuja. We look forward to your continued partnership, and we're excited about the prospect of collaborating with your corporate in the future. Warm regards,
Richfnut
Stayed in Oct 2023
Business travelers
2.0/5
Posted on Oct 29, 2023
Normally this would be a nice hotel. Right now it is not. It is a construction site. I arrived on October 23 and left on October 29, 2023. During this time half of the foyer and restaurant space were unusable. And there was no wifi. These things would be understandable and tolerated had there been any communication from management, but there was none. A Snickers and a can of Sprite with a handwritten apology on my last day does not make up for the treatment we had. I invite management to state here when they perceive the work will be done. Until that time I feel that potential guests should have the right to know that the hotel’s common spaces are practically unusable and there is no WiFi. Management should buy a dongle so that guests can have some kind of wifi. I did say that if this was done I would not post this review but this was not done so here we are. My room was very nice and so was that of my colleagues. No problem at all there. Also the staff are all very nice. This will be resolved (I assume at some point in November or December) but until then I advise against booking without written reassurance on the state of the property.
Response from Property: Dear Richfnut, Thank you for bringing your recent experience to our attention. We sincerely apologize for the inconvenience caused by the ongoing construction during your stay in October. We appreciate your understanding, and we regret that our communication fell short of your expectations. We want to assure you that the maintenance work was aimed at enhancing our facilities to better serve you and future guests. We understand the importance of timely communication and the provision of essential amenities. As of now, we are pleased to inform you that the construction has been completed, and our common spaces are fully operational. Additionally, we have taken measures to ensure a stable and reliable Wi-Fi connection for all guests. We apologize for any delays in our responses during your stay. We truly value your feedback, and we are committed to improving our communication processes to prevent such issues in the future. Thank you for your understanding, and we hope to have the opportunity to welcome you back for an improved experience. Warm regards,
Guest User
Stayed in Sep 2023
Other
5.0/5
Outstanding
Posted on Sep 18, 2023
My stay at The Nordic Villa gave me a home away from home feeling. The serene environment and ambience, I love all the lovely and beautiful plants view, that I get to see all around. To anyone planning a business or leisure trip to Abuja, Book The Nordic Villa and you will thank me later. Overall experience is top notch!
Guest User
Stayed in Jun 2023
Other
1.0/5
Posted on Jun 22, 2023
Very unfriendly staff and especially the lady staff. Point of being rude. Nothing special about the accommodation and I would not stay there again. You have to even pay for your own slipper. They don’t tell you it’s not complimentary and all in all not worth it. Breakfast also is not nice
Guest User
Stayed in Jan 2023
Business travelers
5.0/5
Outstanding
Posted on Jan 12, 2023
Let's be honest, west Africa is a developing region so we cannot compare to the silly luxurious hotels further north west or east..but NVH is just one of those magic little gems that shines bright....away from the ostentatious unreliable gaudiness of the usual big hotel chains, this precious boutique hotel is wonderfully peaceful, spotlessly clean and you sleep like a baby....Hot water, fresh towels, crisp sheets, polished tiled floors and solid safe storage..this place has all that you need and more. 24 HR security, fully enclosed off a quite street. It's clientele are mostly professionals passing through Abuja...hardworking serious people..there are no drunks or loud nights here...but they have a little bar for those who care to have a little nice cap and a chat on the veranda. It's a serene oasis a mere 10 minutes from entral areas like Maitama and 2 minutes to the best venue in Abuja for nice food, dinks and a few hours by the pool. This is the big surprise as NVH offers a modest menu..but just nearby with free hotel shuttle you can have a great meal and relax at Bluecabana, since as a client of NVH you get complementary access to poll and gym. During my month long stay I got the best of service from the kind gentle and welcoming staff... especially the lovely Helen! I have to say, I am reluctant to say anything more as I would dearly love to keep this place a secret..but it would be a shame to deprive others of the opportunity. AS ABUJA GOES, an expensive city with few genuinely good options, this place is definitely a cut above the pack...8.5/10. I wish them lots of success, they deserve it.
Response from Property: Dear Templegreen, Thank you kindly for your excellent review. The whole Nordic Team is celebrating your review and we are so happy to have you stay with us. Your vivid description of our services to the world is a booster for us to strive to maintain standards and even do more to satisfy all our guests. The team is missing you and your colleague already, we wish the assignment you came for continue so that we see each other everyday. We are happy to have accommodated you and we hope to welcome you to the Nordic Villa again. Thank you for patronizing us. Helen is sending her greetings to you and your family. Warm Nordic Regards, Tersoo.
Guest User
Stayed in Jan 2023
Business travelers
1.0/5
Posted on Jan 12, 2023
I am presently staying at The Nordic Villa in The room Copenhagen. I am having the worst hotel experience here. I Woke up this morning to have a shower and first of all the shower head is tiny and there was no water pressure. I called reception and complained and was told that maintenance would come. After 30 minutes I called as nothing was done. Eventually they came up and saw my complaint. I asked for a bucket so I could bath and head out, the staff brought up a dirty old paint bucket that is obviously used for odd jobs. I totally lost it and screamed that how can you expect me to bathe with that bucket. The time is 12:11pm and we have been on this matter since 11am. Today is February 1, 2022. I am going to go to a friends house to bathe and get on with my day. Going to ask for a refund and check out of this hotel. Packing up now to leave.
Guest User
Stayed in Jan 2023
Couples
4.0/5
Very Good
Posted on Jan 12, 2023
Spending nights here make me not wanna go home. It feels homely, less populated and most of all, the internet is awesome. I just think they are getting relaxed in management. Laundry service isnt as swift as should be. Complementary Breakfast, awesome. The bed and sheets extra comfy
Response from Property: Dear Henry J, Thank you for your review. We are glad you found a home at the Nordic Villa, and equally had a positive experience generally while here. Your concern is well noted and we apologise for the inconvenience. We shall improve in this regard to ensure all round satisfaction for our esteemed guests. Thank you for your patronage and we look forward to welcoming you again. Warm Nordic Regards,
Guest User
Stayed in Dec 2022
Business travelers
5.0/5
Outstanding
Posted on Dec 10, 2022
Enjoyed my stay at the Nordic Villa and would definitely recommend for first time and returning visitors. The hotel is beautifully designed and staff made me feel quite at home. Its also close to the CBD and one of Abuja's main malls Jabi Lake Mall.
Guest User
Stayed in Nov 2022
Business travelers
4.0/5
Very Good
Posted on Nov 5, 2022
Very neat and hospitable. Great service and we were pleased with your taxi services. Change your water showers and employ a more professional cook that matches your services. Thanks for taking good care of us.