The Alpine House Reviews

The room is clean but the facilities are old. Due to bad weather, our flight was canceled and we checked into the hotel one day late. I understand their check-out policy, but the communication process with the hotel is painful. There is often no one at the front desk, and emails are not answered for a long time. The location of the hotel is very good and the breakfast is delicious.

The hotel room is large and comfortable, the lobby is gorgeous and the breakfast is also delicious, it is recommended to stay

There were rats and cockroaches in the room, the toilet was broken, there was no waiter at the front desk, and it took more than half an hour to make breakfast. The air conditioner in the room was still broken. It's not even as good as a 5,000 RMB express hotel. Don't stay at this hotel, it's garbage. The good reviews are all lies. It cost 15,000 RMB for three nights. I called Ctrip the next day to complain and asked for a refund for two nights. Ctrip asked me to check out first and then negotiate a solution, but it has not been resolved until now.

房間風格很美式，早飯質量很好現點現做點太多了吃不完，就是有一間房怎麼開了暖氣晚上沒空調被熱死了，晚上沒有前台可以諮詢，前台有熱水咖啡完全自助自己燒