257 Jaffna-Kankesanturai Rd, Jaffna, Northern Province, 40000, Sri LankaView Hotel Details
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Fox Jaffna Guest Reviews
4.5/5
Great
62 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.5
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(62)
Positive reviews(41)
Reviews with photos/video(18)
Guest User
Deluxe Room
Stayed in Sep 2024
Couples
5 review
4.5/5
Great
Posted on Sep 27, 2024
This is one of the best options to stay in Jaffna. It’s not in the city centre, more on the outskirts of the city , there’s nothing around, so you basically plan your time in the resort. The hotel itself is nice , the rooms look a bit old but clean , there was no hot water in our room. The territory of the hotel is beautiful with the pool , restaurant, little museums to visit (ex bunkers). The food in the restaurant is yummy , the staff is friendly and polite, especially Scotty , he was very helpful and nice to us during our stay. Good experience at this hotel, just the water situation in the rooms should be improved.
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Cwgp
Stayed in Dec 2024
Family
4.0/5
Very Good
Posted on Dec 6, 2024
A very beautiful hotel with immaculate gardens and attentive and friendly staff. Quiet and comfortable rooms. A very clean pool. Limited variety of fruit and vegetables on offer for vegetarians, such that it would preclude a stay longer than 2 days.
Response from Property: Dear Guest, Thank you for sharing your feedback about your stay at Fox Jaffna. We're delighted to hear that you enjoyed the beautiful gardens and the attentive service of our staff. It's our goal to provide a peaceful and comfortable environment for all our guests. We hope to have the opportunity to welcome you back to Fox Jaffna in the future, and we assure you that we will strive to provide an even better experience. Sincerely, The Management of Fox Resorts
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svennilsson06
Stayed in Nov 2024
Travel with friends
5.0/5
Outstanding
Posted on Nov 11, 2024
Very nice Hotel and nice people speciellt Scoty god food and a nice pool and the room was terrific. We arrived the 11 th of nov and stayed for 2 nights and wish we could stay longer, but next time we will stay for longer time. So everything was just fine ⭐️⭐️⭐️⭐️⭐️
Response from Property: Dear Guest, We're thrilled to hear that you had such a wonderful stay at Fox Jaffna! It's fantastic to know that you enjoyed our friendly staff, especially Scotty, the delicious food, the refreshing pool, and the comfortable rooms. We're so glad you had a great time and hope to welcome you back for a longer stay in the future. Until then, safe travels! Sincerely, The Management of Fox Resorts
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agri o
Stayed in Nov 2024
Family
5.0/5
Outstanding
Posted on Nov 1, 2024
It's a very nice property, foods are very delicious, rooms are very clean and neat, air condition and wifi is working very properly, need a advertise for more indian, climate is comfortable but little hot, everyday enjoyed the pool. Specially thanks to Nithu at restaurant he take care us.
Response from Property: Dear Guest, Thank you for your kind words and for choosing Fox Jaffna. We're delighted to hear that you enjoyed your stay and found our hotel to be a comfortable and enjoyable place to relax. Your positive feedback about our food, rooms, and amenities is greatly appreciated. We're also thrilled to know that Nithu provided excellent service. We will be sure to share your praise with him. We hope to welcome you back to Fox Jaffna in the future. Sincerely, The Management of Fox Resorts
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Jayne M
Stayed in Oct 2024
Family
4.0/5
Very Good
Posted on Oct 30, 2024
A lovely quiet relaxing stay. A hidden gem in the heart of a busy town. Friendly discreet staff. Good Northern Sri Lankan food. Clean excellent maintained room and grounds. We did a private vegetarian cooking class with Anupa which was excellent. Thank you.
Response from Property: Dear Guest, Thank you for sharing your wonderful review and for choosing Fox Jaffna. We're thrilled to hear that you enjoyed your stay and found our hotel to be a peaceful retreat. Your kind words about our staff, especially Anupa, are greatly appreciated. We hope to welcome you back to Fox Jaffna in the future. Sincerely, The Management of Fox Resorts
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Umesh P
Stayed in Oct 2024
Travel with friends
4.0/5
Very Good
Posted on Oct 26, 2024
Lovely boutique resort. Lacks a bar. Serves only wine and beer. Many of the staff very friendly. In particular Amit in the restaurant was exceptional. Nothing was too much trouble. Had a cookery demo - chef was great. Made crab jaffna curry. Rooms are clean. USB didn’t work.
Response from Property: Dear Guest, Thank you for taking the time to share your feedback about your stay at Fox Jaffna. We're delighted to hear that you enjoyed your experience and found our staff, particularly Amit, to be exceptional. Our team strives to provide top-notch service, and we're glad that Amit was able to exceed your expectations. We will take your suggestion into consideration as we continue to improve our offerings. We hope to have the opportunity to welcome you back to Fox Jaffna in the future. Sincerely, The Management of Fox Resorts
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ricksR1380EV
Stayed in Oct 2024
Family
5.0/5
Outstanding
Posted on Oct 23, 2024
We went to the restaurant at Fox hotel and we met Nithu, he’s very nice person and very kind person we had a very good food and he gave us very tasty milk we enjoyed a lot. Nantri nithu will come again to see you ☺️ Richard and Alexia ☺️!!!!!!!!
Response from Property: Dear Guest, Thank you for your wonderful review. We're delighted to hear that you had such a positive experience at Fox Jaffna. It's wonderful to know that Nithu made your visit so memorable. His kindness and hospitality are truly appreciated. We'll be sure to pass along your compliments to him. We hope to have the pleasure of serving you again soon. Sincerely, The Management of Fox Resorts
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Anton C
Stayed in Oct 2024
Travel with friends
5.0/5
Outstanding
Posted on Oct 8, 2024
This was booked by a friend and did not know about the resort until I reached there. First impression was fantastic and I loved the stay. The history, the culture, the cuisine and courteous staff was all blended into an amazing experience. This is a place I will recommend to any traveler to the Jaffna Peninsula as a must stay location. Easy to access and very safe. Looking forward to my next visit.
6/11
Response from Property: Dear Guest, We're absolutely thrilled to hear that your stay at Fox Jaffna was an amazing experience! It's our goal to provide a unique blend of history, culture, and exceptional hospitality for every guest. We're delighted that you enjoyed the resort's ambiance, cuisine, and the friendly service from our staff. Your positive feedback is a testament to our team's dedication. Thank you for choosing Fox Jaffna as your Jaffna destination. We look forward to welcoming you back in the future. Sincerely, The Management of Fox Resorts
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Malika J
Stayed in Oct 2024
Travel with friends
5.0/5
Outstanding
Posted on Oct 19, 2024
We visited here for lunch and it was excellent. The spread was amazing plus the view of the garden and pool really added to the experience. Our visit was made better with Scottie as our server- he was fast, efficient and very friendly. He made sure everything was perfect. Worth the money spent here.
Response from Property: Dear Guest, We're thrilled to hear that you had an amazing lunch experience at Fox Jaffna! It's our goal to provide our guests with exceptional dining experiences, and your feedback is a testament to our team's hard work. We're delighted to know that you enjoyed the spread and the beautiful view of our garden and pool. Your experience was further enhanced by the excellent service provided by Scottie. We'll be sure to pass on your compliments to him. We hope to see you again soon! Sincerely, The Management of Fox Resorts
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Nina U
Stayed in Sep 2024
Family
5.0/5
Outstanding
Posted on Sep 20, 2024
It was great. Beautiful swimming pool and garden. Chef de cuisine is superb. The Bunkers give you a good impression of the civil war and the art gallery is colourfull and authentic. The pineapple is really juicy. Thanks to Scotty, Hinthu and Minthu.
Response from Property: Dear Guest, Thank you for taking the time to share your positive experience at our Fox Jaffna. We're delighted to hear that you enjoyed our services, beautiful swimming pool, and garden. We're glad that The Bunkers provided you with a meaningful insight into the civil war, and that you appreciated the colorful and authentic art gallery. We hope to have the opportunity to welcome you back in the future. Sincerely, The Management of Fox Resorts
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DharshiniR4
Stayed in Sep 2024
Couples
5.0/5
Outstanding
Posted on Sep 19, 2024
We had such a lovely time at Fox Jaffna. The grounds are beautiful and a welcome respite after travelling. We had delicious authentic food and all requests were catered for by Trevin- also thanks to Sujeevan,Nidhu,Scotty and Ahilan. Shane and Lakshika at front desk were always ready to help organise trips and respond to requests. A great holiday location! Sorry if we forgot anyone’s name!
Response from Property: Dear Guest, Thank you so much for taking the time to share your wonderful experience at Fox Jaffna! We're delighted to hear that you enjoyed your stay and found our grounds to be a peaceful retreat. Our team strives to provide authentic local cuisine and personalized service, and we're thrilled that Trevin, Sujeevan, Nidhu, Scotty, Ahilan, Shane, and Lakshika were able to exceed your expectations. Your positive feedback is a great source of motivation for us to continue providing exceptional hospitality. We hope to have the opportunity to welcome you back to Fox Jaffna in the future. Sincerely, The Management of Fox Resorts
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Manora K
Stayed in Sep 2024
Family
5.0/5
Outstanding
Posted on Sep 19, 2024
Brilliant place with amazing ambience, a bunker full of culture, history and art, awesome food and equally great service. Thank you Nithu, Akilan, Inthuyan, chef Pushpendra and Resort Manager Trevine for looking after us during our stay.
Response from Property: Dear Guest, Thank you so much for taking the time to share your wonderful experience at Fox Jaffna! We're absolutely delighted to hear that you had such a fantastic stay. Your kind words about our ambience, bunker, food, and service mean the world to us. We're thrilled that Nithu, Akilan, Inthuyan, Chef Pushpendra, and Trevine were able to make your stay so memorable. We hope to have the opportunity to welcome you back to Fox Jaffna in the future. Sincerely, The Management of Fox Resorts
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Guillaume C
Stayed in Aug 2024
Couples
5.0/5
Outstanding
Posted on Aug 12, 2024
In the heart of Jaffna, fox resort hotel is well located. The garden and the pool are beautiful and well maintained. It is a peaceful place in the middle of the busy city. The staff is very useful and friendly, ready to accommodate all our requests with smile. The food was traditional Sri Lanka cuisine. They have 2 museums to visit: one dedicated to art and famous painters and the other one about Jaffna history. The bedroom was comfortable with view on the garden. We saw several weddings celebrating in the hotel’s garden, it was amazing to see colorful dresses with palm trees in the background. Really recommend this hotel while staying in Jaffna.
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6/13
Response from Property: Dear Guest, Thank you for sharing your wonderful experience at Fox Jaffna! We're delighted to hear that you found our hotel a peaceful oasis in the heart of Jaffna. It's fantastic that you enjoyed our garden, pool, and the friendly service from our team. We're proud of our staff’s dedication to making our guests feel at home. We're also glad you appreciated our traditional Sri Lankan cuisine and the unique opportunity to explore our art and history museums. We hope to welcome you back for another unforgettable stay at Fox Jaffna. Sincerely, The Management of Fox Resorts
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Radjastan_2019
Stayed in Sep 2024
Family
5.0/5
Outstanding
Posted on Sep 5, 2024
These hotel is a real highlight. Wonderful garden & peaceful. Great rooms & pool. Very helpful staff & a beauty of itself. Don"t miss it to stay here when you visit Jaffna. Shean the person in charge to welcome all guests & the reception experience is extremly helpful when it comes to recommendations what to do, how to solve a question and to make your stay an unforgetable experience. Ammid in the restaunt section is the person to go to. He knows a lot, is extremly helpful & has always a smile on his face. We come again & thanks to all of you who made our stay "wonderful ". Monika & Viraj
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Response from Property: Dear Monika & Viraj, Thank you for your wonderful review of Fox Jaffna. We're absolutely thrilled to hear that you had such a memorable stay. Your kind words about our garden, rooms, pool, and staff are truly heartwarming. It's our pleasure to provide our guests with a peaceful and enjoyable experience. We're especially glad to hear about your positive experiences with Shane and Amith. Their dedication to providing excellent service is a testament to our team's commitment to making your stay unforgettable. We hope to have the opportunity to welcome you back to Fox Jaffna in the future. Sincerely, The Management of Fox Resorts
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ContentedTraveller51
Stayed in Aug 2024
Couples
3.0/5
Posted on Aug 12, 2024
We stayed here recently in one of the heritage rooms which was quite nice but extremely noisy as there were wedding photos being taken outside our room from 6.45 am until 8am as it was raining. Very unsatisfactory. The night of our arrival we ate dinner in the restaurant and enjoyed a few beers as it was my husband’s birthday. The next morning we checked out and settled the bill which was more than we were expecting. We were not provided with an itemised restaurant bill. Later, when we checked into another hotel we rechecked the bill and realised we had been charged for at least 4 more beers than we consumed. This is very disappointing for a hotel of this calibre. All restaurant bills should be itemised and produced at check out so they can be scrutinised by the customer. Very unprofessional practice and I would certainly not recommend this hotel given our experience.
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Response from Property: Dear Guest, Thank you for taking the time to share your experience. We appreciate all feedback, as it helps us improve our services. We are surprised by your claim of overcharging on the restaurant bill, as we have your signature on all items consumed. Please email us on trevine.m@cmg.lk if you wish to receive more details or further copies of your bills. We hope to welcome you back for an enhanced experience. Sincerely, The Management of Fox Resorts