Hotels near KYRA Lotte Shopping Avenue, Jakarta

Met some Indonesian friends there for the weekend -tried to check in at 1.30pm but got a lecture from receptionist on check in time being 2pm-finally got 2 bed apartment after 2.30pm-so much for her lecture! Suite on high floor 3508? very nice-spacious and clean -kitchen fully equipped -bedding etc. very good-towels old and worn though -views great -tv stations great -tried to open the balcony but my Indonesian friends were told 250000 deposit -not sure what happened but balcony was never opened-resulted in when I used oven the fire alarm went off and security had to come anyhow. Breakfast great variety but quality so so -croissants were stale both days I had breakfast and some other food a bit dodgy ( omelettes cooked well in advance instead of to order) but restaurant was well ordered easy to get a table etc. Had issue last day where I as main key holder had to come down to sort issue with two extra breakfasts ( had not planned to have breakfast and my Indonesian friends had to wait at the door)-not sure why when reception had deposit -but was sorted out. That said all the staff we met were great -even the receptionist on check in and everyone really . Nice place overall -shopping mall across the street Plaza Semangi looks closed but there is a supermarket in the basement which is quite good -Pacific Place mall about 15 minutes walk across the footbridge on main road-but taxis easy to find and two small convenience stores in Hotel complex. Will I stay again -if my self yes -but my Indonesian friends were not impressed with being held at the restaurant door like criminals-even though issue was resolved left a bad taste in their mouths. We usually stay in city center NYE and this was atrial run-we will look elsewhere.

I recently stayed at Mangkuluhur and had an amazing experience. The location is perfect, just a short walk from SCBD. The staff were incredibly friendly and helpful, always ready to assist with any requests. The room was clean, spacious, and well-appointed with modern Interior, comfortable bed and amazing view. I particularly appreciated the amazing view. Overall, I highly recommend Mangkuluhur for anyone visiting Jakarta.

The hotel is connected to a mall and there is a convenient store and supermarket also. The staff are all polite and helpful. Breakfast was delicious and choices are good. We enjoyed the jacuzzi very much right next to the swimming pool. It was the right choice to choose Fairmont when we just wanted to relax and eat good food.

I stayed on 16 February 2023, the first thing I liked was the fast checkin process and the staff was very friendly. The thing that I regret is after I checked-in and wanted to order some room service and it took so much time (very difficult to contact room service). After 15 minutes try to reached the room service and finally assisted by reception. After ordering, the food took so long to come to the room (more than 1 hour) and I had to go down to reception to make sure whether the food will be delivered or not. unfortunately when I approached the girl reception, she said the food would be delivered and I immediately went back to the room. Even when in the room there was no apology or anything. I'd better order via Gojek or Grab huh. Apart from that, at that time in room 717 one of the lights in the bedroom were also off and the soap in the bathroom was leaking, so you have to be careful if you want to go to the bathroom. Last but not least, there's no one of you who used a name tag, so I cant recognize each of you. Not highly recommended.

Ada alang2 d atas lemari dan balkon kotor ni

Good for rest and emergency when it is difficult to get a room

Hotel building and lobby looked nice enough. Checking in was a breeze. Room hallway looks old and gloomy, reminded me of my dormitory days but with better colours. Bedroom didn't have much space, but was still tolerable. The wallpapers had yellowing/dried leak marks. Washroom was tiny and all the drains (sink & shower) are very slow at draining. And no lock for the washroom. The worst was the lighting, i turned off the lights while sleeping, woken up to a room fully lit with tv on maybe a couple hours later. I thought i might have accidentally pressed a button while sleeping. Turned everything off and went to sleep again, then same thing happened again. In total this happened 3 or 4 times, too tired and sleepy to care. I didn't bother complaining because it happened between the middle of the night to dawn. Even if I did complain the possible solutions would be to send a technician or switch me to a better room, and neither is desirable. I was on a one night business trip with full schedule both days. Breakfast was nice, plenty of options, but the service wasn't so good. When i was showed to my table, the host asked if i wanted coffee or tea, I picked coffee. Went around to take my breakfast, came back to table and coffee wasn't there. Then not long after i started eating, a waiter came by and asked if i wanted coffee or tea, said coffee. 5 minutes later another waiter came by if I wanted coffee or tea..again. Finally got my coffee a good 15mins later, I should've just gotten a cup myself. Asked for sunny side ups, eggs came after i finished my plate, about the same waiting time with coffee and the egg station was empty when I ordered. I'm sorry but I don't think this was a 5-star hotel, and the price wasn't worth it. I believe the problem with light was caused by the room card slot right to turn on the power. Must've gone wrong and failed to detect a card in the slot and shut everything off, then suddenly detected the card again, hence all power and light kept turning back on. Won't be staying there again Hallway picture doesn't look that bad in picture, because my phone decided to make it look nicer by auto-adjusting the light level, much darker in reality

This is my 3rd time stay at mercure cikini. And always handled by Mr Radi or Randi if im not mistaken and it was very good and I felt welcome. Good job !! And also for the room very clean and i the breakfast so good.

I stayed at this hotel lat week on 1st till 3rd August. During my stay at this hotel, I received excellent, friendly service that met my expectations. I was very surprised and happy when I was told my room had been upgraded to an executive room. Thank you to all the staff at the restaurant, reception especially Ms Judith for the excellent service provided and also Ms Diana from housekeeping for cleaning the room when staying here. For breakfast there are many choices and it's delicious, only the second day you have to change places because the restaurant has a lot of guests. Anyone who stays here, you have nothing to lose and no regrets because of the excellent service even though the staff at the entrance are not friendly. I am very satisfied here and will come back again when on vacation in Jakarta.

The hotel is charming and has a luxurious ambiance, although it lacks certain amenities typically associated with five-star establishments. Guests are offered complimentary beverages upon check-in. The lobby and lounge areas are spacious and adorned with beautiful Indonesian art and décor. The staff is friendly and welcoming, ensuring a pleasant stay for guests. While the location may not be ideal, it is worth noting that few hotels in Jakarta offer a prime location at this price point. The pool appeared inviting, though I did not have the opportunity to use it. Regrettably, the gym was closed during my visit. The breakfast buffet is truly exceptional, offering a wide variety of delicious options. The rooms are spacious and well-appointed, featuring comfortable beds and large bathtubs.