Guest User
October 22, 2024
Can not be classed as a 4 star, 3 at best Pros: good air conditioning throughout Rooms are spacious Good location near Goraya Town, less than 5 mins in car Young *** named Simran on reception has a very high level of empathy and good customer service. Cons: Room was dirty: hand prints on mirror above the bed Electrical wiring taped together in bathroom Bed linen had visible holes in them Towels were threadbare Rust marks on walls Jagged edge on mirror Brown stains on toilet seat, although not human still very unsightly Room temperature can not be set to desired preference, was tooo cold, solution was to bring oil radiator which smelt toxic so unusable. Cold water in shower. Was given several excuses from we r fixing it , it's summer here so u can't expect hot water , to the boiler is broken When complained I was told the room rate which had been reduced upon arrival by a few hundred rupees (£3.00) reflected the faults and I should accept it as it comes. Absolutely ridiculous!