Best Hotels near Chácara Ramaviva, Jarinu

I came to my surprise and I had no internet. I was in maintenance and he came back only the night. The room has no phone to talk to the hotel. I have to go to the doorway. There are only two towels and there are no floor towels, i.e. vc needs to take a towel and get on the floor to not slipping. The room where I was sweet was hair on the table. The window doesn't open right. The garden was very black. The rooms are cleaned, and there is no fridge. You need to take water from the street to the hotel. Because there is no phone, you can't ask any water. I didn't like it. Furthermore, you only receive a small sabble to wash your hands. And to take a bath, there's a kind of liquid sabble in a pot that is recharged. Very unsafe! Imagine if someone puts something unknown in that sabble? And ai vc takes a bath with that. I didn't like it. It's antihygienic and dangerous. In addition, you also don't get shampoo or conditioning, nor in street hotels I had never passed the same need as this hotel. I have been in hotels for years and that was one of the worst. Another detail is the picture of the hotel's portrait that doesn't match the reality. I felt wrong! I don't recommend. Another important detail. If you go to work, when you arrive at 8 a.m. there are girls to drink coffee because a few months ago. That's frustrating! The coffee of the horrible machine and there is no other choice!

Very good room, bath, spa, services, vast with a lot of options breakfast. Friendly staff, very polite. The only improvement area is the activities for the kids during the week, as they grouped children from 4 to 13 together and it was very difficult to find activities for this range of age and my son with 10 years old got demotivated with 4 years old kids and their play.... On the other hand, during the weekend and holidays my son loved the activities which started at 9 am and lasts until 10:30 pm!

The hotel is very well-structured, clean, with many comfortable areas to stay, excellent breakfast, a wonderful heated pool, very friendly and educated staff. I recommend and come back one day to return to Atibaïa.

O hotel fica na beira da rodovia Fernão Dias, ficamos no quarto mais barato com duas camas de solteiro que unimos e fizemos de casal, o quarto é pequeno e não possui frigobar, mas possui ar condicionado e TV com bom funcionamento. O banheiro é bom, ducha muito boa e possui duchinha higiênica. O café da manhã é pago à parte, 29,00 por pessoa, mas compensa porque é ótimo, com uma enorme variedade de frutas, sucos naturais, pães, frios, quentes etc. Possui estacionamento descoberto e gratuito. Sentimos falta do frigobar no quarto, quando está calor demais deve ser ainda pior. A lâmpada do corredor do quarto piscava toda hora, como se fosse apagar e depois voltava. A ducha é ótima, mas a água oscila um pouco a temperatura, outro problema do banheiro é que só possui ralo dentro do box e quando eu estava tomando banho não percebi que o ralo estava entupido e vazou água do box alagando o banheiro, o corredor do quarto e o corredor do hotel...🤦 De repente estavam batendo na porta do quarto, quando sai para ver o que era, duas funcionárias do hotel tentando conter a água no corredor; banheiro e quarto alagados, tudo por um ralo entupido ou por não conter a vazão do chuveiro e por falta de um ralo fora do box. O hotel é bom, já estivemos hospedados anteriormente, retornamos e retornaríamos!

I made a reservation at the hotel, reservation no. 624583, with check in day 15 and check out day 16. I booked by the phone and the attendant got a extra bed, as I would stay with my wife and two more children aged 8 and 2 years. When I arrived at room 33, I wasn't completely clean, there was powder and two traces in the bathroom, but I didn't say anything, because things happen. We left the hotel around 18.30 and we returned around midnight. We got to the second floor park and the lift was off, and we had to go up with the 2-year-old baby on the neck by the stairs. The receptionist said it was for security reasons and that we should have warned when we entered the parking lot and that this information should have been checked in when we checked in. Then we went to the room and the door opening card did not work. I went down the ground, the receptionist made a new record and nothing. I went to the ground again, made a new record and nothing. I went down again and now the receptionist went up with me and noticed that the lock was not lighting, it was not a problem with the card, but with the lock, the receptionist acted on some people, who passed some procedures, but nothing. They tried to open the master key and nothing, they tried to open with a device and nothing, the receptionist tried to call the manager at the hotel, but his cell phone was off. He heard the message ”This cell phone is out of area”. The receptionist went to the manager's room, but the manager didn't take care of the door. What is the function of a manager who is absent when it needs, isn't it? The receptionist then wanted to change our room, but my younger son wears a dressing and all our things were closed inside the room. But there was no room available with extra bed. After more than an hour of several frustrated attempts, remembering that I was with two children, the manager with the biggest face of the paw appears ”hey, are you the guests of the 33?” Every smile, And she said, ”Oh, it must be the pile that she has downloaded, and I will take the key and exchange it, and when I am questioned whether this simple pile exchange procedure should not be passed back to the staff, She said, ”No, it is true that the manager is indeed indeed that guests are out of his room, tired with two children, while the manager who should be ready was sleeping; that is, when I asked her where she was, She said, I was sleeping, so far, no problem, but I should leave the cell phone connected and not off, so that it would not be disturbed. We passed through a total disrespect never seen before, I would like to say that the Commission has not been able to take the decisions of the Commission and the Council, but I would like to say that the Commission has not been able to take the decisions of the Commission.

The reception staff and breakfast are good, but the cleaning service is very bad. I arrived around 6:00 in a bike trip, I was tired and I went to the room, in the halls of the rooms, next to the doors (oK), there were panels with dishes on the floor with food residues, the next day I went out at 12:00 and everything was still there. The shirts: the top and bottom shirts were all sticked as though they were used, a face towel in the bathroom was all screwed, I thought it was the floor cover, the smell of the horrible room, looked as dirty and with cleaning products. One thing, it disturbed me completely and the next day I went to another hotel. I didn't just go the same day because I didn't know the region and I was tired. Ah another thing, the carpets of the corridors are dirty too ...

The room seem to be little smaller and AC was little weak initially. But rest of the things were great. Oh yes, I booked from trip.com. but the hotel system did not have my reservation. They took at least 15 mins to verify before I was getting the key.