Tonquin Inn

Tonquin Inn Reviews

Tonquin Inn

100 Juniper Ave, Jasper, Alberta, T0E 1E0, CanadaView Hotel Details
Tonquin Inn
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1 night

Tonquin Inn Guest Reviews

4.4/5
Very Good
50 review
Verified reviews
Location4.6
Amenities4.2
Service4.3
Cleanliness4.5
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All reviews(50)
Positive reviews(43)
Reviews with photos/video(5)
Awesome stay(20)
Clean and tidy(13)
Great service(10)
Great location(6)
Comfortable bed(5)
Average sound insulation(4)
Negative reviews(7)
S Zheng
Standard Two Queen Room
Stayed in Jun 2024
Family
3 review
3.7/5
Posted on Jul 7, 2024
2 storey hotel . We were allotted the upper room located directly above the kitchen of the restaurant. Fumes from the grills entered the room and it smelt bad. The floor felt warm too . They couldn’t do anything as the rooms were fully occupied. My opinion is that they should not use this as a guest room . Beds are queen-sized so it’s a bit tight for 2. Nearby town so it’s a short drive to supermarket & eateries.
Richelle Balamban
Standard Two Double Room
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Mar 16, 2024
Will book again. Nice place to stay for the price. Staff are accommodating and friendly.
Guest User
One Bedroom Twin Suite with Kitchenette
Stayed in Jul 2024
Family
4 review
5.0/5
Outstanding
Posted on Jul 18, 2024
So clean and close to all the places we want to visit
Jagdeep
Standard King Room
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 15, 2024
Great place little away from downtown but very nice
Guest User
Standard King Room
Stayed in Jul 2023
Travel with friends
1 review
3.7/5
Posted on Jul 23, 2023
stay was good staff was good but the rooms were a bit small for the price we paid
Guest User
Standard King Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 14, 2024
The service is great. Alicia helped. Thanks
Ng
Standard Queen Room
Stayed in Oct 2023
Couples
4 review
4.5/5
Great
Posted on Oct 7, 2023
The room is a little small, but it is quite clean and has all the basics we need. Staff was very helpful and friendly
Shibu
Standard King Room
Stayed in Oct 2023
Couples
1 review
2.2/5
Posted on Oct 7, 2023
The room was very small. It was suffocating bathroom is smaller than cruise ship bathrooms.
Cindy Houle
Standard Two Queen Room
Stayed in Aug 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 2, 2023
The service was amazing the desk clerk was very polite and friendly.you have great coffee.the rooms were very clean ..the beds were very comfortable. Would recommend your facility to friends and family
Guest User
Standard Queen Room
Stayed in Aug 2023
Couples
1 review
2.5/5
Posted on Aug 11, 2023
Elevator was broken. Not enough and cramped parking spaces. 1980’s vintage room, barely soundproofed.
Guest User
Standard Queen Room
Stayed in Jul 2023
Couples
1 review
2.5/5
Posted on Jul 15, 2023
The hotel parking lot is small and it is a first come first serve parking. My wife has knee problems we were fortunate enough to get the section with an elevator the other section did not have one. Upon check-in they said they were having issues with their dryer but all the rooms have towels and if a problem contact front desk. We only had one bath towel so i attempted to call the front desk twice with no answer and it rolled into voicemail. I went down to front desk following morning and all they could give me was a pool towel.. upon leaving an hour later the cleaning staff was walking through the parking lot and their carts was full with towels.
Guest User
Standard Queen Room
Stayed in Nov 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Nov 20, 2023
A clean room room with friendly service Readily available
Guest User
Standard Queen Room
Stayed in Jun 2023
Couples
1 review
3.5/5
Posted on Jun 6, 2023
Check-in was smooth. Hotel is located a few blocks away from the main business area but definitely within easy walking distance for most people. Room was clean. Bed was somewhat uncomfortable and sagging. Worst of all were the pillows: all of them so tall and firm that they will make your neck kink. When my wife went to the office to get some ice and water for our trip (no ice available on premises except the office), staff was quite unfriendly and unhelpful. Definitely not what you'd expect from a hotel in this price category.
SueDong
Standard Two Double Room
Stayed in May 2023
Couples
11 review
2.7/5
Posted on May 24, 2023
It’s rated as a 3 stars hotel/motel, but I was surprised that there is no daily room cleaning service. We weren’t told when we checked in. The room was smelled not fresh with old/dirty carpet smells. However, the beds are very comfortable, it took me a while to get used to the old carpet smells. Luckily we only stayed for 2 nights, I think it will be difficult to deal with it if staying longer time without the room cleaning services.
Guest User
Standard Two Queen Room
Stayed in Oct 2023
Travel with friends
1 review
2.5/5
Posted on Dec 5, 2023
Lots of booking issues, long time checking in.