Amber Pure Hill Hotels & Resorts Jeju Reviews
Amber Pure Hill Hotels & Resorts Jeju
2671-30, 1100-ro, Jeju, South KoreaView Hotel Details
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Amber Pure Hill Hotels & Resorts Jeju Guest Reviews
4.6/5
Great
105 review
Verified reviewsLocation4.7
Amenities4.5
Service4.6
Cleanliness4.6
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All Reviews(105)
Positive reviews(99)
Reviews with photos/video(47)
Awesome stay(50)
Friendly owner(43)
Classy environment(19)
Loved the view(10)
Quiet & comfortable(10)
Perfect for kids(8)
Great swimming pool(7)
Tasty food(7)
Negative reviews(6)
JSH Lam
[New Wing] Hill Amber Twin
Stayed in Apr 2024
Couples
6 review
Outstanding
Posted on May 3, 2024
In mid of the mountain, fresh air, beautiful forest, it’s good to get away of the city. Room is modern and clean, staff are helpful with smile. You can see the nature, birds, horses, deers. Food is good. A very relax and pleasant experience.
6/7
Response from Property: Thank you for your stay and writing a review for us. We provide the best condition room and services. We glad you had memorable stay at out hotel. Hope to see you again, thank you.
Anonymous User
[New Wing] Hill Pine Double
Stayed in Apr 2024
Couples
3 review
Great
Posted on Apr 7, 2024
The room is excellent and the staff was super nice, they were willing to drive us to the hotel room. The day that I went was quite foggy, thats why didn't go out for dinner, instead we stayed and tried the dinner buffet, the food was okay, not expensive
Response from Property: Thank you for your valuable review. Our hotel provides the best service and rooms. We are glad that you had a memorable stay in our hotel. We hope to see you with better service next time. Thank you.
lizzieinchina
[Classic Wing] Green Valley Deluxe Double
Stayed in Dec 2023
Solo travelers
4 review
Outstanding
Posted on Dec 21, 2023
What an incredible resort! Visiting in December, during a particularly snowy week, the service of the staff was amazing and super accommodating, and each member of staff were friendly and hospitable. The views from this resort are breathtaking, right up in the mountains, surrounded by nature, my kinda place! The bar on 3F has a fantastic view over Jeju, looking toward the airport, and the cocktails are great. Would visit again ✨
6/12
Response from Property: Dear Guest.Thank you very much for your time to comment on our Hotel . We have been delighted by positive aspects you mentioned. We will do our best to our guests the great hotel experience that so many of our guests have grown so fond of. Sincerely!——AMBER PURE HILL HOTELS & RESORTS
Margaret Sullivan
[New Wing] Forest Garden Double
Stayed in Jun 2024
Couples
10 review
Great
Posted on Jun 10, 2024
This was such a relaxing and romantic stay. The outdoor bath with our room was especially nice. The hotel restaurant’s spread was excellent as well with lots of gluten free options (although it was fairly pricey) - but you could easily get a taxi into town for meals and adventure. Overall, I would gladly go back for some R&R.
Response from Property: Dear Guest.Thank you very much for your time to comment on Amber Pure Hill Hotels & Resorts . We have been delighted by positive aspects you mentioned.Your valued feedback about us would be great helpful for some other travelers to choose their accommodation.We hope to welcome you back to our hotel very soon! Sincerely.——AMBER PURE HILL HOTELS & RESORTS
N5X
[New Wing] Hill Amber Twin
Stayed in Oct 2023
Couples
21 review
Outstanding
Posted on Oct 30, 2023
Awesome resort with luxurious interior. We even have an outdoor bathtub and private garden. Superb experience here. The staff are friendly and polite too. Will recommend this place to my friends.
Response from Property: Dear Guest.Thank you very much for your time to comment on our Hotel . We have been delighted by positive aspects you mentioned. We will do our best to our guests the great hotel experience that so many of our guests have grown so fond of. Sincerely!——AMBER PURE HILL HOTELS & RESORTS
Magda Gi
[New Wing] Hill Luna Family
Stayed in Sep 2023
Family
21 review
Outstanding
Posted on Oct 4, 2023
One of the best hotels I've ever been.
Facilities top notch, service absolytely fantastic, food cpuldn't be better. Highly recommended.
Response from Property: Dear Guest.Thank you very much for your time to comment on our Hotel . We have been delighted by positive aspects you mentioned. we will do our best to our guests the great hotel experience that so many of our guests have grown so fond of. Sincerely!——AMBER PURE HILL HOTELS & RESORTS
Anonymous User
[Classic Wing] Green Valley Deluxe Family
Stayed in Aug 2023
Family
1 review
Posted on Aug 17, 2023
Since we paid more than 3000 HKD per night, it was way too expensive for the room they provided. So called deluxe family suite (old wing)was just the first floor of a small old 2-storey villa. It felt like 20 years ago design. There wasn’t even a proper 2-seater sofa in the living room. The closet was only a 1-door wardrobe that of a one man size. However, service was friendly and nice. All the staff were quite helpful. Hope they can review the price and put it more reasonable.
Response from Property: Dear Guest.First of all, thank you very much for your time to comment on our Hotel . We have been delighted by positive aspects you mentioned.However I am sosorry to hear that you had inconvenience during your staying.We learn from and use to improve from your feedback like this. Also we have two types of rooms (new wing) , Hill and Forest, each with a private open-air spa and a 100-inch oversized projector.All rooms offer Bulgari toiletries and Dyson hair dryer. I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely!——AMBER PURE HILL HOTELS & RESORTS
Anonymous User
[New Wing] Forest Garden Double
Stayed in Aug 2023
Couples
3 review
Amazing
Posted on Aug 11, 2023
Room was impeccable and service staff was top notch. Everyone was kind and very helpful. Amazing scenic views perfect for a couples get away. Would recommend to all and rebook again!
Response from Property: Dear Guest.Thank you very much for your time to comment on Amber Pure Hill Hotels & Resorts . We have been delighted by positive aspects you mentioned.Your valued feedback about us would be great helpful for some other travelers to choose their accommodation.We hope to welcome you back to our hotel very soon! Sincerely.——AMBER PURE HILL HOTELS & RESORTS
Guest User
[New Wing] Hill Pine Double
Stayed in Jun 2024
Couples
4 review
Outstanding
Posted on Jun 17, 2024
The room is clean and tidy, the waiter is also very enthusiastic, and supports Chinese service. The items in the room are very high-end. My wife is super satisfied. I think I will stay here again if I go to Jeju next time. The air on the mountainside of Halla Mountain is really super. The only thing is that it is far from the city, but the hotel can help call a taxi. I recommend it to those who like quietness.
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Datouwawa78
[New Wing] Hill Amber Twin
Stayed in Apr 2024
Family
13 review
Amazing
Posted on Apr 16, 2024
Stayed at the Amber Pousan Resort Hotel in Jeju Island for three nights. The air in the morning was very good. The independent residence was very quiet. There was no need to worry about people talking in the corridor or the noise of pulling suitcases when checking out. The independent house was quiet and comfortable. I took a hot spring bath. The pool was outdoor. There were many bugs and spider webs. You had to clean it yourself before you could use it. Wrap the bugs with paper and throw them away. Use a handheld spray nozzle to rinse the spider webs in the corners. From the sanitation of the pool, it seems that the staff does not clean it every day. If this can be improved and the staff cleans the pool every day, the hotel will be even better. The scenery is beautiful
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6/20
Response from Property: Dear guests, first of all, thank you very much for staying at Amber Pousan Resort. We will make comprehensive improvements to the cleaning issues you mentioned and strive to do better. As you mentioned, Amber Pousan Resort is located at 520 meters halfway up Halla Mountain. It is a resort in the forest, so there will be some small animals coming in and out. Of course, in order to avoid disturbing the guests, we will also carry out comprehensive epidemic prevention. Thank you again for taking the time to provide us with suggestions. We look forward to your stay again. We promise to provide you with better services and a better stay experience. Thank you! ——Amber Pousan Resort
Joooe.Z
[Classic Wing] Green Valley Deluxe Double
Stayed in May 2024
Family
6 review
Posted on Jun 6, 2024
This hotel has no sense of service. The room facilities are old and the cleaning is sloppy. I stayed there for 4 consecutive days and the experience was terrible. The only advantage is that it is quiet. If you don't charter a car, the transportation is very inconvenient. The swimming pool is just so-so, and my feet were scratched several times.
Original TextTranslated by Google
Response from Property: Dear guest, first of all, thank you very much for staying at Amber Pushan Resort Hotel. We deeply regret that we were not able to bring you the best and most comfortable stay experience. We have conducted internal reviews and rectifications based on the issues you mentioned. We will also work hard to strengthen training in terms of cleaning and strive to do better. We look forward to your next stay and we promise to provide you with better services and a better stay experience. Thanks! ——Amber Pushan Resort
Anonymous User
[New Wing] Hill Amber Twin
Stayed in Apr 2024
Family
9 review
Outstanding
Posted on Apr 30, 2024
The hotel is very grand, the environment is quiet and there is an outdoor swimming pool. All the waiters are very friendly and there will be Chinese translation. The room facilities are complete and the toiletries are all Bulgari products.
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6/10
Response from Property: Dear guest, thank you for choosing to stay at Amber Mountain Resort and for taking the time out of your busy schedule to leave us a valuable review. Your satisfaction is our greatest motivation! As you mentioned, in order to facilitate guests' check-in, we provide multilingual butler service. We look forward to your stay again. Thank you! - Amber Mountain Resort
Guest User
[New Wing] Forest Garden Double
Stayed in Apr 2024
Couples
5 review
Outstanding
Posted on Jun 29, 2024
The hotel is located halfway up Halla Mountain, with a large horse farm and golf course nearby, and beautiful natural scenery. The location is a little off, 20 minutes drive from the bustling Baojian Road, so it's best to choose to drive yourself.
The hotel is like a small farm, with complete and new facilities. You can soak in hot springs indoors or in the yard, chill in the open-air swimming pool outdoors, or interact with small animals and appreciate nature. If the weather is bad or you are tired of traveling with your kids, you can spend a day in the hotel
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kaya1123
[New Wing] Hill Amber Twin
Stayed in Mar 2024
Family
11 review
Amazing
Posted on Mar 28, 2024
The room is large enough, the equipment is good, the bedding is very comfortable, and the toiletries are relatively high-end. However, the spa pool outside the room seemed to have been unused for a long time. Not to mention the cobwebs, the pool was quite dirty and could not be used at all. We can only pose for a photo. Perhaps it was because of the great outdoor ecology and the unpleasant smell. It rained heavily the next day, and two tree frogs actually jumped into the pond. It is recommended to inform guests in advance or take the initiative to clean the pool when checking in.
What is commendable is the outdoor environment. It is located halfway up Halla Mountain and has a horse farm, outdoor sculptures and other works. It's a nice walk. It is also a pity that the infinity swimming pool has been stopped recently, but the hotel gave guests a 50,000 won bar coupon, which can be considered a kind of compensation. In addition, the steam room is good and guests can experience it for free.
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6/8
Response from Property: Dear guest, first of all, thank you very much for staying at Amber Pushan Resort Hotel. We deeply regret that we could not bring you the best comfortable experience. We will make comprehensive improvements to the cleaning issues you mentioned and strive to do better. As you mentioned, Amber Pushan Resort is located 520 meters halfway up Mount Halla. It is a resort in the forest, so there will be some small animals coming and going. Of course, in order to avoid disturbing guests, we will also carry out comprehensive epidemic prevention measures. Regarding the swimming pool, we are also very sorry that you were not able to experience it during your stay. Our swimming pool will be publicly announced through official channels after the maintenance is completed, so please pay attention. Thank you again for taking your precious time to provide us with suggestions. We look forward to your stay again. We promise to provide you with better services and a better stay experience. Thanks! ——Amber Pushan Resort
Guest User
[New Wing] Forest Garden Double
Stayed in Mar 2024
Friends
4 review
Very Good
Posted on Mar 25, 2024
The hotel environment and service were very good. The only thing I didn't understand was that when I returned to the hotel the next day, there were two dead toads on the shelf next to the hot spring! It's been a while since I didn't take a bath that day.
Original TextTranslated by Google
Response from Property: Dear guest, first of all, thank you very much for staying at Amber Pushan Resort Hotel. We are very sorry that we could not bring you the best comfortable experience. As you mentioned, Amber Pushan Resort is a resort in the forest, so there will be some small animals coming and going. Of course, in order to avoid disturbing guests, we will also strengthen comprehensive epidemic prevention measures. Thank you again for taking the time to leave us your valuable feedback. We look forward to your next stay and we promise to provide you with better services and a better stay experience. Thanks! ——Amber Pushan Resort