8, Eunnam 1-gil, Jeju, Jeju Province, 63124, South KoreaView Hotel Details
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Hotel at Noon Guest Reviews
4/5
Very Good
32 review
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Location4.1
Amenities4.0
Service4.1
Cleanliness4.0
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Positive reviews(27)
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Negative reviews(3)
Guest User
Standard Twin Room
Stayed in Jun 2024
Travel with friends
1 review
0.5/5
Posted on Aug 23, 2024
Avoid lightning, avoid lightning, avoid lightning!!! This store specializes in cheating Chinese people's money, earning Chinese people's money and insulting Chinese people behind their backs!!!
1. [Deposit issue] This store collected an additional 300 yuan deposit when checking in and did not refund it for various reasons. Later, we found that only the Chinese version of the notice required a 300 yuan deposit🙄🙄🙄 (👉Please ask clearly whether there will be additional fees when booking a room in the future, otherwise the deposit will not be refunded for various reasons) Because the store manager said it was a deposit for hygiene and smoking, we gave it without hesitation.
When we checked in, we found that the bed was movable, so we put the two beds together. I have mysophobia and love cleanliness. I will bring my own disposable bedding supplies wherever I go, and this time is the same. The store manager found through surveillance that we entered the room after checking in as three people, and then found that we spliced the beds and used disposable supplies, and proposed on the spot that the deposit would not be refunded! Because we don't understand Korean (I learned a little and can understand part of it), we learned through the translation tool that the store manager thought we damaged the bed in the room, so the deposit would not be refunded. Then we wanted to stop the store manager's behavior and wanted to tell him that the bed is movable and can be reset, but he completely ignored us and bullied us for not speaking Korean. He kept losing his temper and kept repeating that the deposit would not be refunded! At the same time, he emphasized that three people could not stay in the room and that the third person's fee would be charged extra! When we went downstairs to communicate with him, he waved his hand and refused to communicate, and asked us to pay the extra room fee for another person on the spot. We admitted our mistakes and said we wanted to discuss it with him. After communicating a few words and finding that he couldn't get the room fee for another person, he stopped listening and hid in a room, and then called a Chinese aunt working in Korea to convey his ideas. We made it clear that the 300 yuan deposit collected due to hygiene and smoking issues when we checked in should be returned to us. We later went upstairs to clean up and reset everything. Figure 2 shows the cleaning, and Figure 3 shows the original state of the hotel. It can be said that there is basically no difference. Seeing this, the owner said that the deposit would be charged as the third person's fee🤬! ! ! There are all kinds of reasons not to return the deposit! Then there is the issue of the third person's fee. We didn't know in advance that three people could not check in. This was our mistake so we were willing to bear it. However, we did not check in on the second night. Considering that the room might not be booked that night, it would cause losses, so we were willing to bear the room fee for the second night, but the additional third person fee for the second night should not be charged, and it should not be directly without communication, and the deposit should be charged as the third person's fee. We informed the Chinese aunt and asked her to convey it, but in the end😡😡😡 the owner refused and forcibly collected the deposit, so we chose to intervene through the Ctrip platform to deal with it. Unexpectedly, the owner on site did not answer the phone🤬! ! ! ! Do not communicate with the platform, and are unwilling to accept any mediation🤬! ! ! The main platform cannot be controlled remotely, and the situation is allowed to develop🤬!!! So please be careful! Even if you stay in a store on the platform, you must ask clearly, because the platform cannot control such a store!!! In the end, the deposit was not refunded, and the platform itself subsidized part of the cost.
(ps: Because the student party did not have enough travel expenses, the three of us booked a room to save money. At that time, we did not know that three people could not live in one room. Later, we found out that it was not possible and went out to find a sauna room to live in. We apologize for this.)
2. [Insulting Chinese people] The store manager can speak a little Chinese when communicating on the surface, but secretly spit on Chinese people in various ways🤬🤬🤬; the Chinese aunt working in Korea feels that she is superior and is ashamed of being Chinese🙄🙄🙄.
The store manager can speak a little Chinese, and there is also a Chinese version of the precautions for check-in. We thought it was very considerate at the time. When we checked in, we liked this store more because of these. Unexpectedly, when the store manager refused to communicate with us and asked the Chinese aunt to communicate with us, the two people's true colors were revealed. At that time, because we realized our mistakes, we were very scared and humble. After the Chinese aunt and the store manager understood the situation, they called us over and said, "I have been in Korea from China for a long time and have worked here for many years. There are many people from different countries in the hotel, but I don’t know why it is always the Chinese who make mistakes. I am so ashamed! The hotel hygiene is very good. I don’t know why the Chinese have to bring their own sheets and quilt covers. It’s different from others. The hotel’s sheets and quilt covers are not washed by people, but by machines. They are very clean, cleaner than we wash them. I don’t understand this Chinese way! (ps: I would like to add here that the actual hotel’s sheets and quilt covers have a lot of dirt 😡😡😡 The bed board is also considered The tatami was dusty and had traces of unknown liquid. If you don't look closely, it is indeed as clean and bright as the platform details page. In fact, if you don't look closely, you will find that the Chinese are just pretending to be clean. Koreans take off their shoes when they enter the door, so the floor is clean. The Chinese not only wear shoes when they enter, but also make the corners dirty. (ps: I can understand some Korean. The owner here has been scolding, and then he also made a very disgusted expression and kicked the wall with his feet, meaning that the Chinese wore shoes when they entered the house and made the wall dirty) I am really annoyed, oh, I am ashamed of the Chinese! "During the period, there were many people who criticized our behavior, and then rose to verbal insults to the country. We didn't react at the time, but later we realized that it was discrimination!!! It is an insult to the country!!! We immediately contacted the platform, and in addition to restoring the room to its original state, we also cleaned the corners again, not giving them any excuses, and we can't discredit the country!!! When we communicated with the store manager through the platform, the store manager refused to answer the platform's call, and then laughed with the clerk in the room. We used real-time translation software to find out that they were laughing at us and even verbally insulting us. We were very angry and told the platform, but the platform was powerless and only said that it would try its best to deal with it (ps: The platform did deal with it seriously, but it is indeed difficult to deal with foreign countries). In the end, we argued with the store, but they were disdainful and handled it coldly. Later, we watched another Chinese pay a deposit to check in (we tried to dissuade him but failed). It was after this that we sat in the hotel lobby and found that only Chinese people collected deposits, and most of the hotel users were even Chinese. It was ridiculous. They made money from the Chinese, but looked down on and insulted the Chinese behind their backs. Later, we did not stay in the hotel, but went to the sauna room, where we found that most of the tourists were Chinese. We suspected that most of Jeju Island’s tourism income came from China, and these profitable Koreans had such a face behind their backs, disgusting! ! !
Finally, we hope that the platform can do more research when choosing a hotel to stay in. We order rooms through the platform because we believe that the platform can handle emergencies, rather than encountering these and only getting apologies and compensation from the platform, while the store is unscrupulous and continues to make money from the Chinese 😡😡😡 However, the platform has done its best to help us, and we are very grateful!
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6/14
大清第一巴图鲁
Deluxe Double Room
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 29, 2024
The hotel is in a very good location, very close to the bus station and Health Care Road Pedestrian Street, and not far from BHC fried chicken and olive young. There is an electric mosquito coil in the room so you don’t have to worry about mosquitoes. The bathroom has shampoo, shower gel and conditioner. The water table has facial cleanser, toner, toothpaste, toothbrush, shaving water and disposable razors. There is drinking water and two bottles of drinks in the refrigerator. You can watch it on TV. There are also many stations. In short, it is very, very, very, very, very, very highly recommended.
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Anonymous User
Standard Twin Room
Stayed in Oct 2023
Travel with friends
126 review
5.0/5
Outstanding
Posted on Nov 1, 2023
I felt good so I stayed one more night. The room was really nice and the details were well done. There was even shaving water, dry and wet slippers, and the cleaning was very careful.
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Guest User
Standard Twin Room
Stayed in Oct 2023
Travel with friends
19 review
5.0/5
Outstanding
Posted on Nov 9, 2023
A little bit noisy and the sound insulation effect is not very good
But hygienic and clean
The location is OK
Convenient to go anywhere
Korean fried chicken is delicious
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Anonymous User
Standard Twin Room
Stayed in Apr 2024
Travel with friends
7 review
1.0/5
Posted on Apr 5, 2024
The flight was delayed. I was originally going out for fun, but because of the delay, the flight was canceled. The hotel actually refused to cancel the flight. The reason was because it was an agency booking, and they said it was a delay rather than a cancellation. It was simply disgusting. No one from me came, and I still didn’t want to cancel it. Why can't it be canceled if there is no overnight review? You're crazy if you want to eat money, rubbish
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Chung Pong
Standard Twin Room
Stayed in Feb 2024
Solo travelers
19 review
4.0/5
Very Good
Posted on Feb 26, 2024
The location of the hotel is very convenient, just a few minutes away from the pedestrian street, not far from the Shilla Duty Free Shop, and there are a lot of food nearby! I will book this hotel next time I go!!
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Guchengxiansheng
Deluxe Double Room
Stayed in Dec 2023
Solo travelers
7 review
5.0/5
Outstanding
Posted on Mar 3, 2024
The room was very nice, but I booked a twin room. The guy at the front desk gave me a double room. The bedding was very clean, and there was medical and mineral water in the refrigerator.
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Guest User
Standard Twin Room
Stayed in Sep 2023
Business travelers
16 review
5.0/5
Outstanding
Posted on Oct 9, 2023
Free upgrade to sea view room, great👍🏻
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Muguoguomugm
Deluxe Double Room
Stayed in Nov 2023
Couples
2 review
5.0/5
Outstanding
Posted on Nov 27, 2023
The location is very convenient. There are many convenience stores and food everywhere. The uncle at the front desk is very nice, kind and patient. There is also a bus stop at the door, which is convenient for going anywhere. It is very close to the airport.
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Jiangjiangjiangjiangbuaichijiang
Standard Twin Room
Stayed in Jun 2024
Business travelers
4 review
2.0/5
Posted on Aug 9, 2024
If you live cheaply, don’t be picky.
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RoarRoarRoar
Standard Twin Room
Stayed in Sep 2023
Solo travelers
32 review
5.0/5
Outstanding
Posted on Sep 19, 2023
Unexpectedly, the airport in Jeju Island closes at 11 o'clock. I can only book a hotel nearby. It is very close to the airport and can be reached within 10 minutes by car. Very convenient!
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Guest User
Standard Twin Room
Stayed in Aug 2023
Solo travelers
14 review
5.0/5
Outstanding
Posted on Aug 22, 2023
Thank you to the front desk. The room was clean. Although I received a 50,000 won deposit, the service was in place.
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피터한
Standard Twin Room
Stayed in May 2022
Business travelers
62 review
4.2/5
Very Good
Posted on Jun 28, 2022
I didn't know what the hotel would be like, so I only booked one night.
I liked the hotel
It was nice that the representative at the counter was kind and helpful in handling consecutive nights. There are many restaurants
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으네찡
Standard Twin Room
Stayed in Sep 2022
Business travelers
11 review
3.2/5
Posted on Oct 2, 2022
It was clean and good for the price. Mosquitoes are still rampant. There is an electric home mat, but I donated it. Other than that, everything seems to be good.
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Guest User
Standard Twin Room
Stayed in Sep 2022
Couples
2 review
5.0/5
Outstanding
Posted on Oct 5, 2022
It was good value for money as there were many places to eat nearby.