Urbanstay Jeju Airport Reviews
Urbanstay Jeju Airport
Yeondong 6-gil, 5 Jeju 1st Street The Terrace, Jeju, Jeju Province, 63132, South KoreaView Hotel Details
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Urbanstay Jeju Airport Guest Reviews
4.5/5
Great
192 review
Verified reviewsLocation4.6
Amenities4.4
Service4.2
Cleanliness4.6
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All reviews(192)
Positive reviews(182)
Reviews with photos/video(78)
Awesome rooms(58)
Many amenities(20)
Beds were average(18)
Many dining options(17)
Convenient for shopping(15)
Easy to get around(13)
Located downtown(10)
Would stay again(8)
Negative reviews(10)
Man Kai
Studio Single
Stayed in May 2024
Solo travelers
2 review
Outstanding
Posted on May 17, 2024
Good experience with quality. Have 711 near the building.
Response from Property: hello. This is UrbanStay.We're glad to hear that you enjoyed your stay with us.We look forward to serving you better next time you come back.Thank you for staying with us.
Guest User
Studio
Stayed in Aug 2024
Couples
4 review
Very Good
Posted on Aug 16, 2024
Room is very nice and cosy, with quite a lot of things such as washing machine, pots and pans etc. But the bed is really way too soft. Guess it was okay for a one-night stay for an early morning flight, but won’t stay multiple nights due to the bed. It’s an automated self-check in process (no front desk). I didn’t encounter any problems for check-in/out.
Response from Property: Hello! This is Urbanstay.First of all, we'd like to thank you for choosing to stay with us.Urbanstay provides a Korean-style homey experience and operates a more convenient and quick check-in/check-out system by eliminating separate check-in/check-out procedures.We are always striving to satisfy our guests, but we are always wondering if there is something we are not paying attention to.We appreciate your valuable experience and feedback, and we will make improvements to become an Urbanstay that satisfies you.Thank you.
Debating Coach
Studio Single
Stayed in Jul 2024
Solo travelers
14 review
Very Good
Posted on Aug 28, 2024
I used this hotel for work. It is 300 meters away from the Grand Hyatt. This is done up in AirBNB style with a password lock for guests. The interior is decorated 10/10 but there was no service. I did email and ask for cleaning since I stayed over for 5 nights. They did not come even once. I even had to use the washing machine to wash and dry the towels provided. This is OK, but identify how you aren’t a hotel upfront.
Response from Property: Hello, this is Urban Stay Jeju Airport.In order to maximize your personal space and provide you with a comfortable stay, cleaning is only done before check-in, and basic cleaning is not provided during your stay.We will try to improve our services based on your valuable feedback.We look forward to welcoming you with more satisfying service during your next visit. Thank you.
Guillem
Studio
Stayed in Jun 2024
Solo travelers
4 review
Amazing
Posted on Sep 4, 2024
Nice little apartment next to a lively area close to Jeju airport.
Response from Property: Greetings from Urbanstay.We are so happy and grateful that you enjoyed your stay with us.We hope you always have a comfortable and happy trip. Thank you.
Guest User
Studio
Stayed in Dec 2023
Solo travelers
2 review
Very Good
Posted on Dec 16, 2023
Good location with clean stay!
Response from Property: Hello! Thank you for using our Urban Stay Jeju Island and leaving a review. Hope you can leave wonderful memories in Jeju Island and Urban Stay :) Goodbye!
Guest User
Studio
Stayed in Jul 2023
Business travelers
1 review
Outstanding
Posted on Jul 30, 2023
An excellent and unforgettable stay experience, booking is convenient,sanitary is well,home-style design, all the necessary supplies, located in a good location, convenient transportation to everywhere,suitable for travel as a footnote,will stay here again next time.
Response from Property: Hello. The valuable reviews you left are not only a big boost, but they are also coming as valuable comments that you can carefully check one by one for future deficiencies or better service. Thank you for leaving a compliment and we will continue to work hard to make sure that you stay comfortable during your next trip without any inconvenience I hope we can be together next time, and I hope you will always be healthy and happy. Thank you! :)
Malcolm
Studio W
Stayed in Apr 2024
Couples
2 review
Outstanding
Posted on Jun 22, 2024
Extremely convenient and staff were very responsive over the chat system.
Response from Property: Hello, I'm Urban Stay.We're also happy and fortunate that you had a fun trip.If you visit us again next time, we will prepare to repay you with better service.Thank you for using us.
Anonymous User
Studio
Stayed in Jan 2024
Couples
8 review
Amazing
Posted on Jan 29, 2024
Has everything you need within the apartment. The apartment is also very clean. It's 5mins walking distance to some busstops. The apartment is still about 20mins bus ride to bus interchange so location wise it is ok.
Response from Property: Hello, this is Yeondong, Jeju, Urban Stay. Thank you for taking your time to write your review. We're glad you're satisfied! We'll be looking forward to seeing you again next time.
Anastasiia
Studio
Stayed in May 2024
Couples
10 review
Amazing
Posted on Jun 6, 2024
Very good apartments
Easy check in
Response from Property: hello. This is Urbanstay.Thank you for choosing to stay with us.We will always strive for your satisfaction.Thank you for staying with us and we hope to see you again soon:) Thank you!
Guest User
Studio
Stayed in Feb 2024
Couples
3 review
Outstanding
Posted on Feb 6, 2024
Great location, very clean with plenty of room
Response from Property: Hello, this is Yeondong, Jeju, Urban Stay. Thank you for taking your time to write your review. We're glad you're satisfied! We'll be looking forward to seeing you again next time.
Guest User
Studio
Stayed in Sep 2024
Couples
1 review
Outstanding
Posted on Sep 6, 2024
Very cozy hotel. There is a shopping mall downstairs. The room is also very quiet. You can wash clothes, cook instant noodles, and use a microwave.
Original TextTranslated by Google
Response from Property: Hello. This is Urban Stay, where customer satisfaction is our top priority.
Thank you for your valuable review :D
Urban Stay is a living-style accommodation facility where you can feel at home.
We will do our best to make you feel comfortable and at home at all times.
Have a happy day and please use our room again next time. Thank you.
Henry Sin
Studio
Stayed in Aug 2024
Couples
1 review
Very Good
Posted on Sep 1, 2024
The hotel is conveniently located, just over 10 minutes' drive from the airport. However, the room service facilities are insufficient and we were unable to receive immediate assistance.
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Rachelxiaoxiongmao🐼
Studio
Stayed in Aug 2024
Travel with friends
5 review
Posted on Sep 4, 2024
Stayed for three days and no one cleaned the house or took out the trash. Check-in is done by self-service downstairs. It's not very convenient and not written in detail. Older people probably don't understand it easily. On the second day of check-in, I saw a couple downstairs studying it for a long time. I went to teach them how to do it. In short, there is no service. The location is convenient. There is a convenience store downstairs. The room is clean.
Original TextTranslated by Google
Response from Property: Hello. This is Urbanstay. To ensure maximum respect for your personal space and help you relax, cleaning is only done before you check in, and no basic cleaning service is provided during your stay. We look forward to providing you with better service next time.
Thank you for your visit.
Crystal
Studio
Stayed in Aug 2024
Couples
2 review
Great
Posted on Aug 9, 2024
The location is very convenient, the facilities are very new, check in is very simple and easy, and the CP value is very high. It took about 10 minutes to take a taxi to the airport, and overall I was very satisfied.
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LoraBay
Studio
Stayed in Jul 2024
Family
8 review
Very Good
Posted on Aug 28, 2024
The room is a bit small, but it is clean. There is a refrigerator and microwave in the room.
The door lock feels a bit unsafe. I used something to hold it. Fortunately, there was no knocking on the door in the middle of the night.
The hotel has no front desk. All communication is done by email, but it seems that you can call after checking in.
The location is good, close to the duty-free shop, and there is a 711 downstairs.
Others are just like that. . .
Original TextTranslated by Google
Response from Property: Hello. This is UrbanStay.
Did you enjoy your stay? We look forward to seeing you next time!
We will continue to provide our guests with the best accommodation services.
Thank you)