Ibis Styles Jerusalem City Center Reviews
Ibis Styles Jerusalem City Center
Ben Yehuda St 4, Jerusalem, IsraelView Hotel Details
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Ibis Styles Jerusalem City Center Guest Reviews
4.4/5
Very Good
108 review
Verified reviewsLocation4.4
Amenities4.3
Service4.4
Cleanliness4.4
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All Reviews(108)
Positive reviews(100)
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Negative reviews(8)
Guest User
Standard Queen Room
Stayed in Oct 2022
Family
6 review
Posted on Oct 24, 2022
Great location. A 10 minute walk to the market and 10 minutes to the old city. Lots of restaurants nearby. Very friendly and helpful front desk.
Response from Property: Dear Guest , We truly appreciate your kind feedback and recommendations. We hope to host you again soon.Sincerely, Wassim MushashaGuest Relations Manager
Rachel
Superior Twin Room
Stayed in May 2022
Friends
6 review
Very Good
Posted on Jun 3, 2022
The location was perfect, so easy to walk to the old city and the metro was at the bottom of the road. It’s also the perfect location for restaurants. The room was quite small but adequate. The bar area was not open during the stay. Was able to drop bags off before check in which was really useful.
Response from Property: Dear Guest,Thank you for the review of our hotel! We are glad that you enjoyed your stay.We thank you for being our guest and look forward to welcoming you again soon. We look forward to serving you again soon.Sincerely,Wassim Mushasha Guest Relations Manager
Guest User
Standard Queen Room
Stayed in Mar 2024
Business travelers
36 review
Outstanding
Posted on Mar 19, 2024
The hotel is in the city center and it is very convenient to go shopping downstairs.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Wassim MushashaGuest Relations Manager
Yuhongdou
Standard Queen Room
Stayed in Aug 2023
Friends
1 review
Outstanding
Posted on Aug 11, 2023
The room is not big, but it is very clean. The location is very good, very close to the tram, 4 stops to the center station, and don't worry about traffic jam. It is within walking distance from the Yafa gate of the old city. Evening city life style is very full. Recommend friends self-guided tour to choose this hotel
Original TextTranslated by Google
Response from Property: Dear Yuhongdou, Thank you for the great review of our hotel! We appreciate your constructive comments as well. We are glad that you enjoyed your stay and hope to see you again very soon.Respectfully yours, Wassim MushashaGuest Relations Manager
Mellamo Rual
Standard Queen Room with Balcony
Stayed in Jan 2023
Solo travelers
14 review
Outstanding
Posted on Feb 28, 2023
The location of the hotel is very good~
Service: The check-in speed at the front desk is quite fast
Hygiene: Hygiene is very good
Original TextTranslated by Google
Response from Property: Dear Mellamo,It was truly a pleasure having you as our guest and we are delighted by your glowing review. We are thankful for taking the time to write your comments, especially the ones pertaining to our professional team.We certainly hope to have the privilege to serve you again in the near future. Sincerely,Wassim MushashaGuest Relations Manager
Guest User
Standard Queen Room
Stayed in Sep 2023
Solo travelers
18 review
Outstanding
Posted on Nov 19, 2023
Convenient and very clean.
Original TextTranslated by Google
Response from Property: Dear Guest, We are happy that your stay with us was an enjoyable one.Sincerely,Wassim MushashaGuest Relations Manager
valery sorokin
Stayed in Oct 2021
Couples
1 review
Outstanding
Posted on Oct 10, 2021
Everything is as good as described, except that there is no refrigerator
Original TextTranslated by Google
Response from Property: Dear Guest, Dear Guest, We are happy that your stay with us was an enjoyable one.Sincerely,Wassim MushashaGuest Relations Manager
Michelle
Stayed in Nov 2023
Other
Outstanding
Posted on Nov 25, 2023
Spotlessly clean hotel room and beautifully present. The most amazing and kind staff. Delicious breakfast with an outdoor area with a beautiful view. Cannot recommend this property and staff highly enough. I will definitely stay here again.
Raymond
Stayed in Oct 2023
Couples
Very Good
Posted on Oct 4, 2023
Staff at reception and restaurant are super friendly and helpful. All staff can speak English well and attentive. Hotel is at the centre of Jerusalem, you can get anything just 2-3 mins walk.
Maria
Stayed in Sep 2023
Other
Outstanding
Posted on Sep 27, 2023
We booked two queen beds and we only got one queen and a sofa bed. Disappointed and didn’t want to argue with them since they seems not to understand what we booked, since we were very tired we let it go. But we pay more for less. Carpet was filthy dirty, bathroom shower leak water to the rest of the bathroom. We had to put towel on the floor to stopped it. Also, towels are old and gray. It’s clean but a bit not taken care of in detail. The staff was very nice all the time though. Very helpful. Breakfast was fantastic with great vies of town on the roof top. The staff at the restraint very nice! Food delicious. It’s a busy location in city center.
Monica
Stayed in Sep 2023
Other
Very Good
Posted on Sep 26, 2023
Great except for the shower, the water drainage is not good. Drain so slowly and the water collects easily soon after you turn the shower on.
Andrea
Stayed in Sep 2023
Couples
Outstanding
Posted on Sep 22, 2023
I’m glad I chose this location - it’s in the heart of the city and within walking distance to almost everything.
We had a room with a balcony and it was great; not as noisy as other reviews had mentioned.
Staff was extremely helpful with booking tours and answering any questions we had.
Breakfast was 10/10 - there were options for everyone. There’s even a balcony where you can sit outside and enjoy the view.
Room was tiny but manageable - we were only in there to sleep. It would have been nice to have an iron. And, I do agree with other reviews, towels need an upgrade.
Verified traveler
Stayed in Jun 2023
Other
Very Good
Posted on Jun 30, 2023
The location was amazing! Right at the busiest street in new town Jerusalem, 2-minute walk from the tram line. It has the basis of a business hotel. The only downside is it will be noisy at night even if your windows shut.
Mark
Stayed in Jun 2023
Other
Very Good
Posted on Jun 28, 2023
Liked: Great location right on Ben Yehuda for shopping and dining. Close to buses and light rail. Comfortable room. Decent price. Friendly staff.
Disliked: Tiny crowded lobby. No TV signal. Cracked bathroom soap dispenser. Window view of demolished building.
Nikodimos
Stayed in Jun 2023
Family
Very Good
Posted on Jun 28, 2023
We had a two week stay. Being a City Center, this hotel was conveniently located. However, there was a lot of music and noise outside even late at night on a daily basis. The rooms were MUCH smaller than I expected. No closet, no cloth iron. The hallway lights were extremely dark and neon lit, which does the hallway injustice. I accidentally dropped my sunglasses and was unable to find it right away since it was too dark. The bed was comfortable and the staff did a good job keeping the rooms clean. They were very friendly and accommodating. The breakfast was good and diverse. The servers were extremely friendly and his hospitality was amazing--especially a gentleman named Abeed.