Ramada Jerusalem Hotel

Ramada Jerusalem Hotel Reviews

Ramada Jerusalem Hotel

6 Ze'ev Vilnay Street Ruppin Bridge, Jerusalem, Jerusalem District, 91033, IsraelView Hotel Details
Ramada Jerusalem Hotel
Ramada Jerusalem HotelRamada Jerusalem HotelRamada Jerusalem Hotel
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1 night

Ramada Jerusalem Hotel Guest Reviews

3.9/5
Good
69 review
Verified reviews
Location3.9
Amenities3.9
Service3.9
Cleanliness4.0
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All reviews(69)
Positive reviews(42)
Reviews with photos/video(2)
Negative reviews(5)
Guest User
2 Twin Beds, Deluxe Room, Non-Smoking
Stayed in Mar 2024
Solo travelers
3 review
4.0/5
Very Good
Posted on Apr 1, 2024
Room looks a little bit rundown but it was spacious and the ensuite bathtub made for a great way to relax after an entire day of walking around in the city. It was located a little distance from the Tram stop, so if you dont know the shortcut, it could take a while to see and walk to the hotel. Breakfast selection and variety was great, enjoyed the meals thoroughly. Location was near the civic centre and National Library, so that was a nice bonus.
ישראל
2 Twin Beds, Deluxe Room, Non-Smoking
Stayed in Jul 2024
Couples
1 review
3.2/5
Posted on Jul 11, 2024
Food pretty simple. Television doesn't work well, the guy at the reception told me that he can do nothing for me and proposed me to pay 250 nis more to have Television.
Guest User
2 Twin Beds, Deluxe Room, Non-Smoking
Stayed in May 2024
Family
1 review
1.5/5
Posted on Jun 3, 2024
We arrived at the hotel with a car, and although there was plenty of indoor parking, the hotel refused to allow me to park inside and sent me to park in a distant outdoor parking lot. The room ordered was for 3 guests, and despite that there was not really a place to sleep for 3 guests, only one double bed. The hotel should have offered a suitable alternative and not advertised this room. The hotel's biggest problem is that all the rooms face the highway, and even so, the hotel didn't bother to put in double glazing, and the noise from the highway is terrible.
SUJEETH
2 Twin Beds, Deluxe Room, Non-Smoking
Stayed in Jun 2024
Solo travelers
1 review
4.0/5
Very Good
Posted on Jun 24, 2024
Nice Hotel. Enjoyed the stay
Guest User
2 Twin Beds, Deluxe Room, Non-Smoking
Stayed in Jun 2024
Couples
1 review
4.5/5
Great
Posted on Jun 27, 2024
I love this hotel
Guest User
2 Twin Beds, Deluxe Room, Non-Smoking
Stayed in May 2024
Solo travelers
11 review
5.0/5
Outstanding
Posted on Jul 24, 2024
The hotel service is very good and in the city
Original TextTranslated by Google
J G
Stayed in Jun 2024
Couples
5.0/5
Outstanding
Posted on Jun 20, 2024
I met hatam . he is the manager and dining services and is always on the floor.... he is so helpful and efficient three cheers. For hatem.. I have stayed here many times and he's always been very helpful. People like him make this hotel top choice
Response from Property: Dear Yoseph, Thank you for taking the time to review your stay - we are delighted to read that you enjoyed your time with us, especially the service you received from our Dining Room manager - we have passed your compliments on to the relevant people! We hope to host you again, soon! Best, Juliet
Guest User
Stayed in May 2024
Couples
4.0/5
Very Good
Posted on May 31, 2024
A perfectly decent hotel struggling to stay afloat amidst a lack of tourism. The Ramada was quick to take in evacuees from the north, some of whom are still there- and have gone out of their way to make them comfortable. The breakfast was quite good although there was no egg station. The coffee was excellent.
Alizah H
Stayed in Apr 2024
Other
3.0/5
Posted on Apr 20, 2024
Hotel was rather overpriced for what they offered A courtesy bowl of fruit and water would have been nice. The air condition and no room control and was freezing. But we met some nice people there ALso why was the proayer for our soldiers not said during the services
Response from Property: Dear Alizah, Thank you for taking the time to review your stay. We were sorry to read that your stay did not meet your expectations. We hope you were able to locate the airconditioner switch in your room to change the temperature to your satisfaction. We are glad to read that you enjoyed meeting other guests, and it appears that you were satisfied with the cleanliness and sleep quality. Regarding your other feedback, I have forwarded it to the relevant department. Chag sameach. Best, Juliet
Stanley K
Stayed in Mar 2024
Business travelers
4.0/5
Very Good
Posted on Mar 26, 2024
The hotel was fine. One main reason i didn't give 5 stars. We arrived at 10pm to get 2 rooms that were prepaid. There was no line at reception. Why does it take 15 minutes to process 2 rooms that were prepaid? the breakfast buffet was particularly good.
Response from Property: Dear Kibbutznik_9, Thank you for your valuable feedback and the time you took to share with us regarding your stay. We are glad to see that you enjoyed the stay in general, especially the location, cleanliness, and breakfast buffet. Regarding your comment about the check-in process, I have forwarded your complaint to the relevant department in order to ensure we improve in this regard, and hopefully exceed your expectations during your next stay! Best, Juliet
Guest User
Stayed in Jul 2023
Family
1.0/5
Posted on Jul 31, 2023
This was without doubt the worst stay I have ever experienced in a hotel and I have travelled across the world. The room was in a poor state of repair, stained carpet, broken bathroom door, splintered and stained veneer. The lift was filthy with debris on the floor and smeared marks all over the interior. We were treated like outcasts from the moment we arrived. My daughter and I were not part of a group which was part of the problem. The food was terrible and the offering on Fri/Sat night inedible- slimy heart in gravy or dry, cremated chicken. We were expected to eat dinner in an near empty function room. The manager of the coffee shop was abysmally rude when we were misdirected there and the last an final straw was on departure day when my daughter and I were told I. No uncertain terms to leave the coffee area whilst waiting for our driver. To add insult to injury, I had spent a large sum of money there over the past 4 days of our stay. Absolutely unacceptable on every level. We were unable to access the lift due to the volume of exuberant teenagers rampaging around the reception area and were forced to use a service lift to get back to our room. It was an upsetting and horrible experience, never to be repeated.
Response from Property: Dear Sarah Clair, We were sorry to read of your experience. I understand that our Guest Relations Manager is currently looking into the matter with the relevant departments (following your email post-stay which we also received), as we always strive to exceed our guests' experience (it sounds like here we did not). Best, Juliet
ארז ק
Stayed in Jan 2024
Family
5.0/5
Outstanding
Posted on Jan 14, 2024
The staff of the hotel are very kind. The meals are awsome. Everything in the hotel is clean and in good condition. The rooms are big and comfortable. The lobby is great, comfortable an huge. We had a great time in the hitel and we are planning to visit again.
Response from Property: Dear _J3071IM, We were so happy to hear that you enjoyed your stay, especially the kind staff, meals, cleanliness, room sizes, and the lobby! Thank you for sharing your review - we look forward to hosting you again soon, in quieter times. Best, Juliet
Guest User
Stayed in Oct 2023
Family
5.0/5
Outstanding
Posted on Oct 15, 2023
Staff is very helpful and stay was wonderful in kasauli Ramada Nice weather in Kasauli and Ramada hotel in the mid of mountains surrounding greenary Food and service excellent Roof top view at night with open bar is ausome.
Guest User
Stayed in Oct 2023
Couples
4.0/5
Very Good
Posted on Oct 7, 2023
We spent the last days of the Sukkot holidays here and were pleasantly surprised by the hotel. Unfortunately our last day was exactly when war broke out but the hotel responded professionally and the General Manager, David Tucker, hurried to the hotel and spoke with all the guests, although it was his day off. The room (executive) was comfortable and had plenty of electric outlets. The bed and pillows were surprisingly good.
Guest User
Stayed in Sep 2023
Other
5.0/5
Outstanding
Posted on Sep 3, 2023
Thank you Jason Gordon for ensuring us a great holiday where all our needs were met. We have been coming to the Ramada for many years and were always happy , but Jason is really bringing the hotel standards to a higher level and always with a smile . Looking forward to see you there again next time