City Center Jerusalem Reviews

Clean room, but with a very bad view, at the back of the building the staff are not friendly..

I made a mistake with the dates - and the hotel and/or Trip.com was unable to accommodate a change of dates so I was charged for the hotel and did not stay there. That was a bummer. Of course, because I couldn't make a change to the reservation (I discovered the mistakes minutes after I booked it) I was unwilling to book with this hotel and stayed somewhere else. Future travel will not encourage me to stay here.

Was very happy with my stay at the hotel. The room is clean and there is housekeeping service every day. The room is spacious for myself, and there is a small pantry area which is very helpful.

The street in front of the Damascus Gate in the city center is very prosperous. The location is very good, but the room is very average, and the price is quite expensive for developed countries. There are many snacks nearby. 

Facilities: in line with price conditions Hygiene: meet the requirements Environment: convenient transportation Service: meet the requirements

Excellent location and value for money.

Very convenient location. Near everything! Safe area too.. Shower hot water runs out after a bit- so no long showers.. Apparently they're doing construction cuz of rain damage but in the meantime the ceiling was crumbling from water damage. Curtains are old and dirty. You have everything you need in the room but nothing fancy and they don't change linens unless requested, even though I was there for 2 weeks! Overall it served the purpose and it was a decent stay but it could definitely use some work. Inside microwave wasn't cleaned before me. At check-in there was no one there, so I had to wait a while till he came which was kind of annoying cuz I was exhausted after a long flight. Staff was nice for the most part. You get what you pay for. No frills but u have what ever u need in the room....

Disappointed that room was not ready by 3.00 p.m check in time. Although there were notices for no smoking in the room, there was a distinct smell of cigarettes on the floor and in the room. Overall, the staff were excellent - very helpful at all times and overall our stay was very good value for money.

Convenient location. There's a small refrigerator, a small microwave oven, plus dishes and utensils. Friendly front desk. Housekeeping can be slow at times.

Some maintenance needed, some staff very helpful. Quiet room. Good location.

Great central location. Room was very quiet even though it faced the main street.

The staff cater to our ever need. The hotel location was great! The property was clean and well kept. I would stay there again.

Friendly, helpful staff. Sufficient. Good location near local happenings. Clean room everyday.

Woke up on Day 3. No water. Zero. No sink, no toilet, no shower. No one at Front Desk