Bluegum Apartments

Absolutely disgusting. I really no-one endures such an unpleasant experience. The list of issues is about 20 or more. Some of the most serious were the legs on the bed broke. The handrail in the bathroom broke. One of the showers didn't have a door. The shower door was in the cupboard, would you believe! There was lipstick on nail polish on the cupboard shelves. The doors to the cupboards were off their rails. No washing liquid or dishwashing tablets and the terms and conditions required us to clean. The apartment was nowhere near clean. The outdoor part had cigarette buts and bits and pieces of toys. Do they have cleaners who clean the apartment after people leave???

It needed a little maintenance as the tap in bathroom sink was very loose and PowerPoint in kitchen coming off wall. Back courtyard would use a clean as it was full of leaves and gardens badly needed tlc. However it wasn’t nearly as bad as the reviews I read online. Inside was clean and had everything we needed. Parking was very confusing no one was in the correct spot and we had no idea where our spot was. It was very confusing to even get into the door and get the code for the room. When I rang for info they we’re not overly helpful or friendly.

Our accommodation was somehow mixed up, when I arrived to check in I called to see where we were supposed to go to be told the apartments were not ready and weren’t sure when they would be. We were offered other accommodation at Jesmond Executive Apartments that we accepted and, in our opinion, was quite poor. The dishwasher had a bad smell and did not work, the bathroom tap was not fixed to the vanity and one of the rooms reeked of cigarettes with a cigarette burn in the pillow and there were other issues! Overall, it was quite a disappointing experience.

Got me once, but it wont happen again! I was meant to stay at Bluegum, but on arrival there was no one available for check in. On calling, I was advised i had been moved to apartments around the corner. That was fine! I drove there, checked in which was ordinary to say the least (3 people talking to each other about not much and then "You right".....). Once in my unit, no fly screens on any windows and air-con did not work so was quite warm in the unit. Fly screen on front door has obviously been attacked by thieves at some stage with holes all around the locks, hence couldn't leave that open either. Just generally pretty dirty and dusty in the unit with very ordinary service from all aspects. Anyways, life goes on and at least i now know where not to stay when i visit again. Forgot to mention, i was also charged an extra $17 at the new property for the privilege of being moved!

The property was very dusty and the room was quite stuffy. The couches were worn out and the bathroom door lock was broken which caused us to be locked out of the bathroom, there was no sanitary bins in the bathroom either. The linen wasn’t allergy friendly and the quality should be improved. The beds are sagging causing discomfort when sleeping. Otherwise the apartment is a good size and provided towels:)