Bluegum Apartments

Absolutely disgusting. I really no-one endures such an unpleasant experience. The list of issues is about 20 or more. Some of the most serious were the legs on the bed broke. The handrail in the bathroom broke. One of the showers didn't have a door. The shower door was in the cupboard, would you believe! There was lipstick on nail polish on the cupboard shelves. The doors to the cupboards were off their rails. No washing liquid or dishwashing tablets and the terms and conditions required us to clean. The apartment was nowhere near clean. The outdoor part had cigarette buts and bits and pieces of toys. Do they have cleaners who clean the apartment after people leave???

It needed a little maintenance as the tap in bathroom sink was very loose and PowerPoint in kitchen coming off wall. Back courtyard would use a clean as it was full of leaves and gardens badly needed tlc. However it wasn’t nearly as bad as the reviews I read online. Inside was clean and had everything we needed. Parking was very confusing no one was in the correct spot and we had no idea where our spot was. It was very confusing to even get into the door and get the code for the room. When I rang for info they we’re not overly helpful or friendly.

Our accommodation was somehow mixed up, when I arrived to check in I called to see where we were supposed to go to be told the apartments were not ready and weren’t sure when they would be. We were offered other accommodation at Jesmond Executive Apartments that we accepted and, in our opinion, was quite poor. The dishwasher had a bad smell and did not work, the bathroom tap was not fixed to the vanity and one of the rooms reeked of cigarettes with a cigarette burn in the pillow and there were other issues! Overall, it was quite a disappointing experience.

The property had many things that needed attention and looked like it was in the middle of renovations. There was a shower screen that was broken off and stored at the top of the built in wardrobe that looked like it could have fallen out on someone.The smoke detector was also removed and stored in top of the wardrobe. The beds were poor quality and bowed. The external doors did not look like they closed properly and some of the internal door hardware was not fastened properly. The property was also not cleaned well enough. We thought that we must have been given the wrong unit number and that it wasn’t ready to be stayed in. When we rang to say we weren’t comfortable staying there and if they had a different unit to move to we were moved to a much nicer unit at a different property. We appreciate the customer service and the upgrade to a much nicer property in a nicer part of town. We won’t be staying at the bluefin apartments again and would not recommend the apartments to others but we appreciated the approachable staff who accomodated our late request to move elsewhere.

Large house, enough beds Evening things with in the reange. Very old carpet which made two of our people sick such as itching, sneezing