Tianfu International Hotel Complex Reviews

We enjoyed the stay very much.

The hotel environment is good, free airport shuttle, Ding Jingwen's service is very good and enthusiastic!

It's my first time staying in this hotel. The hotel is very beautiful and the room is very comfortable. I will choose to stay here next time when I come to Chengdu for a transfer. I took the team bus when I left. Yuky's service was very good and told me the time and place to get on the bus in detail.

The trip to Chengdu ended very happily and successfully. The last stop was Tianfu International Hotel. First of all, I would like to thank Lai Cuihong, a staff member of the hotel service center, for her enthusiastic service. Secondly, the other staff of the hotel were also polite and friendly. The park is very good and there is everything to eat and play.

Overall, it was seriously below expectations. Although it was just a one-night stopover, I wanted to choose a better hotel with my children, but it turned out to be a very, very bad stay. This is a new hotel, very large, with several buildings. In addition to being large, the quality of hardware facilities and service awareness are not a little bit worse. First of all, the elevator, the room, and the gym are full of the smell of inferior building materials. The hotel has many buildings, and the front desk is in one of them. There is no sign and no staff to guide. The gym is very large, but there is not even a bottle of water. There is a water dispenser, but no paper cups. There was no service staff at more than eight o'clock. This is a hotel that cooperates with airlines. Airlines have higher priority than ordinary guests, and they don't have to queue. At least this is my experience. I walked directly to the front and the staff handled it for them first. The staff arranged the wrong room type for me. I went to the front desk at 10:30 to negotiate and deal with it. It was not until 11:20 that they called. I said that I didn't need to deal with it because it was too late to go to bed. As a result, 15 minutes later, another manager called and said that I had to listen to their explanation and deal with it. Very bad experience, I didn't eat breakfast. Because at night I met a group of at least 15 people in the hotel yard who were drunk, half drunk or slightly tipsy, making a lot of noise and their bad character was obvious to the naked eye. If I met the same people at breakfast, it would probably be even more annoying.

The hotel is large, the service is very good, and there is a car to pick you up. The hotel is also clean, the facilities are very new, the environment is very good, there are a lot of greenery, and it is very convenient to be close to the airport.

The room is very big and the decoration is very new. The hotel is very big but there is a car to pick up the room. The restaurant in the hotel is also good. Thanks to the sister Song Yuxin from the cultural and creative store. I have the Universiade panda doll.

The hotel room is very new. If you bring children, you will be upgraded to a suite. However, the odor from the floor drain in the room was very serious. I was forced to inhale the pungent smell when I went to the toilet. I couldn't understand why the hotel didn't take care of it. The park is very large and easy to get confused, and the hotel's logo is really problematic. You may consider flying or transferring to Tianfu Airport. It is a 15-minute drive from Tianfu Airport. There is a free shuttle bus from the park to the airport. The room I booked had a choice of afternoon tea or panda dolls. I called the front desk and asked if I wanted to choose panda dolls or afternoon tea. I thought it would be fine for a smaller child to play with, so I agreed. I asked what it was like. Even if the dolls are for the 2021 Universiade, I would have chosen afternoon tea if I had told you. Does it make sense to send out-of-season dolls? How about dealing with squeezed inventory?

The room was clean and the sanitary facilities were complete. We were upgraded to a suite for free! The breakfast is very nice, with many varieties! It's also very quiet when sleeping at night, not noisy at all!

The room cost 600 yuan a night, but you can't check in by yourself when you arrive. The counter is also completely unprofessional. You have to queue for half an hour at 1 o'clock in the morning. I have already paid for Ctrip and the order has been shown, but they asked me to pay a deposit of 600 yuan. I can't even leave my ID card. Are they afraid that I will run away?

Highly recommended! ! ! The first time I seriously took the initiative to write a review was to give this hotel a crazy call: After booking the hotel, the customer service girl Hu Yuanmao took the initiative to call me and asked if I needed to be picked up from the airport. After learning that we had a lot of luggage when we returned to China, we got in the commercial car. Even though the driver had already gotten off work, he still arranged for the duty manager Zhou Jing to personally pick us up at the airport. After arriving at the hotel, three staff members took our luggage to the room. The hotel is very stylish, the room is large, clean and refreshing, and very quiet! I slept very comfortably. I lost my diamond ring in the room in a hurry when I checked out. The next day the customer service lady arranged for it to be sent by SF Express without saying a word. It is really one of the few hotels I have encountered with perfect service! The most important point is that this hotel did not ask for reviews at all. I only found out after asking for the name myself. This will be my only hotel of choice when traveling to Tianfu Airport in the future! ! !

The hotel campus is too big, the rooms are difficult to find, and the signs are unclear. There are too many group guests and it is confusing. It is recommended that the hotel should be divided. There are several lobbies and the instructions should be clear. Buses, taxis, and online taxis are crowded together, causing congestion. Environment: Very nice Service: The switchboard may be understaffed to answer calls. Hygiene: clean and tidy Facilities: too big, hindering travel

I just want to say that this is my first and last stay at this hotel. The air conditioning in the corridor of the new hotel is cooler than the room, and I didn't sleep well all night because of the heat. There is no shower gel in the room, and no one answered the room service number after an hour. The service is simply beyond words. In addition, the decoration is very ordinary, the details are not worth seeing, and the hotel is located in a very remote place, with nothing around. It is just worth the price of the 7 Days chain.

It's a big hotel with a nice environment. The rooms are clean and the facilities are good. The hotel service is good. There is a free receiver at the hotel front desk. Thanks to the concierge brother Wang Jie for his enthusiastic service and helping us with our luggage. Thumbs up for you