InterContinental Sancha Lake

InterContinental Sancha Lake Reviews

InterContinental Sancha Lake

No.888 Huanhu West Road, Danjing Street, Eastern New Area, Jianyang, Sichuan, ChinaView Hotel Details
InterContinental Sancha Lake
InterContinental Sancha LakeInterContinental Sancha LakeInterContinental Sancha Lake
Check available rooms for your travel dates
We Price Match
1 night

InterContinental Sancha Lake Guest Reviews

4.6/5
Very Good
2142 review
Verified reviews
Location4.6
Amenities4.5
Service4.5
Cleanliness4.6
Filter by:
Sort by:
All reviews(2142)
Positive reviews(2058)
Reviews with photos/video(572)
Perfect for kids(423)
Delicious breakfast(174)
Great swimming pool(86)
Has facilities for children(41)
Family activities available(29)
Clean pool(13)
Negative reviews(84)
Severin Gärtner
Premier Children's Themed Suite (East building)
Stayed in Jan 2023
Family
10 review
4.2/5
Very Good
Posted on Jan 26, 2023
Nice hotel with very good service and friendly staff. A lot of activities for kids possible but need to pay extra. Good indoor pool with really nice area for kids. Overall good stay but surrounding area not that nice due to construction site around the lake right next to the hotel area.
Response from Property: Dear Severin Gärtner,thank you for choosing to stay at Intercontinental Sancha Lake during the Spring Festival. We are glad to see that you have enjoyed a comfortable parent-child experience during this period, especially your high recognition of parent-child activities and children's swimming pool in the hotel, which makes us very encouraged. We are deeply sorry that the surrounding environment of the hotel has brought you bad experience. The hotel is being upgraded and transformed. We hope that it will bring you valuable holiday experience in the future. We also sincerely look forward to your coming again and witness our growth. Sincerely, Allen Li Hotel Manager.
Show More
Anonymous User
Deluxe Garden-View Double Bed Room (East Building)
Stayed in May 2024
Family
5 review
5.0/5
Outstanding
Posted on May 25, 2024
Good hotel and happy time
Response from Property: Dear guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Hotel Manager Allen Li
Show More
Boshidundemao
Deluxe Room (2 beds) (East building)
Stayed in Jul 2023
Travel with friends
7 review
5.0/5
Outstanding
Posted on Jul 11, 2023
Nice experience
Response from Property: Dear guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. Thank you again for staying with us and for your review. Please let us know next time you will be visiting, we would be love to welcome you back for another great stay. Warm regards, Allen Li Hotel Manager
Show More
Guest User
Deluxe Garden-View Double Bed Room (East Building)
Stayed in Mar 2023
Business travelers
6 review
5.0/5
Outstanding
Posted on Mar 8, 2023
aaāaaaaa
Response from Property: 尊敬的M272678****:感謝您選擇入住三岔湖環球融創天堂洲際酒店,我們一直致力於給每一位賓客提供賓至如歸的服務,讓您在入住時得到放鬆並喜悦的心情!酒店一直以來奉行真正的待客之道,以特色禮賓幫助賓客探尋洲際人生,知行天下。您在酒店的一切我們都尤為關心,我們會繼續秉承洲際集團的承諾,以真正的待客之道地為客人提供專業細緻的服務,打造客人摯愛的傑出酒店。期待您和家人的再次到來,誠摯敬意 李德倫 酒店經理
Show More
jwwdxx
Deluxe Room (2 beds) (East building)
Stayed in Jan 2025
Family
10 review
5.0/5
Outstanding
Posted on Jan 15, 2025
The hotel's facilities are very complete and new. The hotel is very modern and the service is very thoughtful, especially the housekeeper Gigi, who helped upgrade the room and delayed the refund, which is very considerate. The room is very large and clean, the breakfast is also very rich, the room is very spacious and bright, the bed and pillow are very comfortable, and people can rest at ease. It is very suitable for family travel. It is very close to Sancha Lake.
Original TextTranslated by Google
Response from Property: Dear jwwdxx: I am glad to know that you had a wonderful time at InterContinental Sancha Lake Sunac Paradise. We have been committed to providing every guest with a home-like service, so that you can feel relaxed and happy when you stay! The hotel has always been pursuing the true hospitality, and using special concierges to help guests explore the intercontinental life and know the world. We are particularly concerned about everything you do in the hotel. We will continue to uphold the commitment of the InterContinental Group, provide guests with professional and meticulous services with true hospitality, and create an outstanding hotel that guests love. I look forward to seeing you and your family again. Sincerely respect Hotel Manager Feng Cheng
Show More
Xilingye
Deluxe Room (2 beds) (East building)
Stayed in Jan 2025
Family
11 review
5.0/5
Outstanding
Posted on Jan 12, 2025
The room is spacious and clean, the hot spring is very comfortable, and the breakfast is rich. The exclusive butler Xiao Liao provides good service, which is admirable. It is a resort hotel worth visiting
Original TextTranslated by Google
Response from Property: 尊敬的西嶺葉:非常感謝您選擇入住三岔湖環球融創天堂洲際酒店並與我們分享您的入住體驗。作為一家國際品牌酒店,我們始終以洲際酒店集團真正的待客之道接待每位賓客,為每位賓客帶來賓至如歸的居停體驗。酒店毗鄰三岔湖馬鞍山碼頭遊船、龍泉山城市森林公園、知也圖書館也是出遊的不錯選擇,您可於此擁抱自然,放鬆身心,感受三岔湖的優美風景,為您的旅程帶來美好的回憶。我們誠摯地期待您及家人的再次下榻。誠摯敬意 馮成 酒店經理
Show More
Guest User
Deluxe Mountain-view Double Room
Stayed in Jan 2025
Travel with friends
9 review
5.0/5
Outstanding
Posted on Jan 8, 2025
I decided to find a place to rest at short notice. The first time I stayed at InterContinental Sancha Lake, the experience was very good. From entering the hotel lobby to checking in at the front desk to checking out, the service throughout the whole process was very good, and every staff member was very enthusiastic. I would like to thank the housekeeper Xiao Liao for contacting me in advance after I booked the room and arranging the room for me in advance. He was very enthusiastic and thoughtful and followed up my check-in throughout the whole process. In short, it was a pleasant stay and I look forward to staying again.
Show More
Original TextTranslated by Google
Response from Property: Dear 203527****: We are glad to know that you had a wonderful time at InterContinental Sancha Lake Paradise. We have been committed to providing every guest with a home-like service, so that you can feel relaxed and happy when you stay! The hotel has always been pursuing true hospitality, using special concierges to help guests explore the intercontinental life and know the world. We are particularly concerned about everything about your stay in the hotel. We will continue to uphold the InterContinental Group's commitment to provide guests with professional and meticulous services with true hospitality and create an outstanding hotel that guests love. We look forward to seeing you and your family again. Sincerely, Public Relations Department of InterContinental Sancha Lake Paradise
Show More
Guest User
Deluxe Room (2 beds) (East building)
Stayed in Jan 2025
Travel with friends
5 review
5.0/5
Outstanding
Posted on Jan 5, 2025
I went to Sancha Lake with Jimei for a vacation on the weekend. I stayed at the InterContinental Sancha Lake Hotel, where every employee was very enthusiastic. The hotel is very suitable for sleeping in on weekends, without the hustle and bustle of the city. The hotel housekeeper Amanda was attentive and enthusiastic, and introduced many attractions. I had a lot of fun with my sister. There are many places to take photos and check in, which are very photogenic. I will come back next time.
Original TextTranslated by Google
Response from Property: Dear_WeChat290715****: Thank you very much for choosing to stay at Sancha Lake Global Sunac Paradise InterContinental Hotel and sharing your stay experience with us. As an international brand hotel, we always receive every guest with the true hospitality of the InterContinental Hotels Group and provide every guest with a home away from home experience. The hotel is adjacent to Sancha Lake Ma'anshan Pier Cruise Ship, Longquanshan City Forest Park, and Zhiye Library. It is also a good choice for travel. Here you can embrace nature, relax and feel the beautiful scenery of Sancha Lake, which will bring wonderful happiness to your journey. remember. We sincerely look forward to your and your family's stay again. Sincere Respect Public Relations Department of InterContinental Hotel Sancha Lake Global Sunac Paradise
Show More
Guest User
Deluxe Room (2 beds) (East building)
Stayed in Dec 2024
Family
4 review
5.0/5
Outstanding
Posted on Dec 8, 2024
I took my two children there for the weekend. Wan Haimei, the front desk staff, saw that I was going out with my children alone and arranged a room that was very convenient for the children to play. It was so considerate. The hotel is accompanied by a butler service, there will be warm reminders, etc. The noodles for breakfast tasted good. It is still a very good choice for parent-child travel with children.
Original TextTranslated by Google
Response from Property: Dear 203810****: Thank you for choosing to stay at Sancha Lake Global Sunac Paradise InterContinental Hotel, and for sharing your praise and affirmation of the hotel. The entire service team is also very excited and inspired by it. We are glad to know that you had a wonderful time at the hotel. We have been committed to providing every guest with home away from home service, so that you can feel relaxed and happy while staying at the hotel. We sincerely hope that the hotel has left a mark in your heart. We are deeply impressed and eagerly hope that our high-quality service and comfortable environment will become your first choice for future travels. We are very much looking forward to your next stay! Sincere Respect Public Relations Department of InterContinental Hotel Sancha Lake Global Sunac Paradise
Show More
Tongzilinzhuzhuxia
Deluxe Room (2 beds) (East building)
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 2, 2024
It is still a pleasant surprise to come to Sancha Lake to relax on winter weekends. The original swimming pool area of ​​the hotel has been rebuilt. The pool next to it is now in the style of Jiuzhaigou Hot Springs and is quite comfortable. The Karting Club is my children's favorite and they play several times every time they come here. The service level of the hotel is also higher than other hotels. The response to various requests is very fast. The front desk is particularly surprising. Not only does it make people feel very professional, but it also helps to adjust the room you like. Pick a warm and sunny day in winter and stay in Sancha Lake for a day. The price-performance ratio is full
Show More
Original TextTranslated by Google
Response from Property: Dear Tongzilin Pigsy: Thank you for choosing to stay at InterContinental Sancha Lake Paradise and sharing your praise and affirmation of the hotel. The entire service team is also excited and encouraged. We are glad to know that you have spent a wonderful time in the hotel. We have been committed to providing every guest with a home-like service, so that you can relax and feel happy during your stay. We sincerely hope that the hotel has left a deep impression on you, and we eagerly hope that our high-quality service and comfortable environment will become your first choice for future travel. We are looking forward to your next stay! Sincerely, Public Relations Department of InterContinental Sancha Lake Paradise
Show More
Guest User
Deluxe Room (Double bed) (East building)
Stayed in Nov 2024
Family
4 review
5.0/5
Outstanding
Posted on Nov 17, 2024
Come to the hotel to play in the water when it's cold. The water park's hot spring pool is really warm, and you can also have a sauna. Children can interact with small animals 🦌 and play gun battles 🔫, play in the naughty castle 🎈, and there are seed painting and doll flash mob activities that can be participated in for free. It is very cost-effective. Thanks to Xiao Ming for his excellent service! It is also a good choice to come here to play on weekends in winter.
Original TextTranslated by Google
Response from Property: Dear 1588114****: Thank you for choosing to stay at Sancha Lake Global Sunac Paradise InterContinental Hotel, and for sharing your praise and affirmation of the hotel. The entire service team is also very excited and inspired by it. We are glad to know that you had a wonderful time at the hotel. We have been committed to providing every guest with home away from home service, so that you can feel relaxed and happy while staying at the hotel. We sincerely hope that the hotel has left a mark in your heart. We are deeply impressed and eagerly hope that our high-quality service and comfortable environment will become your first choice for future travels. We are very much looking forward to your next stay! Sincere Respect Public Relations Department of InterContinental Hotel Sancha Lake Global Sunac Paradise
Show More
Guest User
Deluxe Room (Double bed) (East building)
Stayed in Nov 2024
Family
8 review
3.7/5
Posted on Nov 4, 2024
Breakfast: I am the person who pays the most attention to breakfast when staying in a hotel, but the breakfast of Sancha Lake InterContinental really surprised me. It was too bad. There are very few categories. It is obvious that the machine needs to be replenished to make black sesame paste, but the service staff insisted that it was like this, and then there was no staff to replenish the food. The point is that the taste of breakfast is not satisfactory. My wife ate a few slices of bread for breakfast, which is indeed not in line with the InterContinental brand. I hope to improve and improve it as soon as possible, and even not go to some express hotels for breakfast. I am sorry for the environment of the restaurant. Facilities: There is a water park when you stay in the hotel with children. The facilities are okay, but it feels relatively small. Other recreational projects are okay Hygiene: The sanitary environment is average. There are obvious water stains on the mirrors in the bedroom. There are hair in the bathtub. It is recommended to improve the level of sanitation and cleaning Environment: The overall environment is okay Service: The service level is uneven. Most of the service staff have a good attitude, but there are also relatively indifferent situations. I don’t feel that the service level matches the InterContinental.
Show More
Original TextTranslated by Google
Response from Property: Dear _WeChat44572****: Thank you very much for choosing to stay at InterContinental Sancha Lake Paradise and sharing your dining experience with us. We are very sorry to see that this visit did not meet your expectations. We also value your feedback. Creating a high-quality stay experience for guests is our unremitting pursuit. We will continue to work hard to bring you and other guests a comfortable and convenient stay experience. We sincerely look forward to your stay again and witness our growth! Sincerely respect Sincerely respect InterContinental Sancha Lake Paradise Public Relations Department
Show More
Milantianxianbaobao
Deluxe Room (Double bed) (East building)
Stayed in Oct 2024
Family
16 review
5.0/5
Outstanding
Posted on Oct 7, 2024
During the National Day holiday, I got rid of the busy daily work and study, took my children to play all the way, and checked into the InterContinental Hotel in Sancha Lake. I didn't expect the temperature to drop so sharply during this holiday, and the children wanted to play in the water. Fortunately, the water in the hotel has always been heated, and the pool is very clean. Although the weather is cold, we had a lot of fun. Thanks to the front desk Alex and the housekeeper Leo. Their service is very good, the arrangement is very rich, and the recommended fish hot pot is very delicious. Unfortunately, some activities were not able to participate in time because of the tight time. The environment, equipment and hygiene of the hotel are definitely beyond reproach, and the quality of InterContinental is still very trustworthy. I drove the hotel's car around the surrounding area and went to Sancha Lake. The scenery by the lake is also very beautiful. You can see black swans, row boats, and fish. I will try it in the future. The children's favorite is still driving karts, refreshing their fastest lap times. In addition, there is CS, which is also very attractive, fulfilling their own battle dreams
Show More
Original TextTranslated by Google
6/10
Response from Property: Dear Milan Teletubbies: Thank you for choosing to stay at InterContinental Hotel Sancha Lake Global Sunac Paradise, and for sharing your praise and affirmation of the hotel. The entire service team is also very excited and inspired by it. We are glad to know that you had a wonderful time at the hotel. We have been committed to providing every guest with home away from home service, so that you can feel relaxed and happy while staying at the hotel. We sincerely hope that the hotel has left a mark in your heart. We are deeply impressed and eagerly hope that our high-quality service and comfortable environment will become your first choice for future travels. We are very much looking forward to your next stay! Sincere Respect Public Relations Department of InterContinental Hotel Sancha Lake Global Sunac Paradise
Show More
Haoyuntk
Deluxe Room (2 beds) (East building)
Stayed in Oct 2024
Family
9 review
4.8/5
Amazing
Posted on Oct 2, 2024
A hotel suitable for vacation, with a great atmosphere, beautiful and comfortable environment, and advanced facilities. There should be various entertainment projects. But the handsome guy at the front desk is not very professional. Check-in is too slow and he still charges a deposit. Ctrip members also charge a deposit? After negotiation, the room fee was more than 930 yuan, but the result was directly charged 1,000 yuan.
Original TextTranslated by Google
6/10
Response from Property: 尊敬的灝韻tk: 非常感謝您選擇下榻三岔湖環球融創天堂洲際酒店並與我們分享您的入住體驗。我們十分遺憾得知本次入住未能達到您的期望,我們也很重視您的反饋意見,為賓客創造優質的居停體驗是我們不懈的追求,我們始終以洲際酒店集團真正的待客之道接待每位賓客,為每位賓客帶來賓至如歸的居停體驗。酒店毗鄰三岔湖馬鞍山碼頭遊船、龍泉山城市森林公園、知也圖書館也是出遊的不錯選擇,您可於此擁抱自然,放鬆身心,感受三岔湖的優美風景,為您的旅程帶來美好的回憶。我們誠摯地期待您的再次入住並見證我們的成長!誠摯敬意 三岔湖環球融創天堂洲際酒店公關部
Show More
Zhouxiaoke
Deluxe Room (2 beds) (East building)
Stayed in Oct 2024
Family
5 review
5.0/5
Outstanding
Posted on Oct 6, 2024
Very satisfied. Very cost-effective. The price was 700-800 RMB during the National Day holiday, and we stayed in a twin room for two adults and two children, which was very safe. The indoor water world was heated, so we could play even in the winter, and the kids were very happy. In particular, the service exceeded my expectations. There was a small problem with the room, and our housekeeper Rain actively coordinated and solved it for me, without any persuasion or excuses, and rushed to solve the problem for the guests. Give a big thumbs up. The next day, we went straight to the Ma'anshan Observation Deck, the air was fresh, and we took a boat trip in the afternoon. Both adults and children were satisfied with this trip😀
Show More
Original TextTranslated by Google
Response from Property: Dear Zhou Xiaoke: Thank you very much for choosing to stay at Sancha Lake Global Sunac Paradise InterContinental Hotel and giving us your feedback. The hotel always adheres to the true hospitality of the InterContinental Group to provide guests with thoughtful and considerate services and bring guests a wonderful vacation experience. The hotel is located in Sancha Lake Scenic Area, known as the "Pearl of Tianfu" in the Eastern New District of Chengdu City, close to Sancha Station of Chengdu Metro Line 18. It is worth mentioning that the hotel’s cute pet paradise has been newly upgraded. Come to the hotel to have close contact with small animals, experience the process of feeding small animals, and have a date close to nature! There are also fun bubble shows, children's craft classes, little chef classes, doll pop-up shows, happy sowing and other entertainment projects. We sincerely look forward to your next stay and a wonderful stay experience. Sincere Respect Public Relations Department of InterContinental Hotel Sancha Lake Global Sunac Paradise
Show More
Show More