GreenTree Inn Smart Select Hotel (Jiaozhou Jiaodong International Airport Branch) Guest Reviews
4.8/5
Excellent
924 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(924)
Positive reviews(912)
Reviews with photos/video(137)
Offers pick-up/drop-offs(434)
Friendly front desk staff(82)
Delicious breakfast(76)
Close to airport(70)
Classy environment(67)
Great value for money(67)
Easy to get around(62)
Perfect for business trips(20)
Negative reviews(12)
Blueberry ice
Guestroom (2 Beds)
Stayed in Mar 2024
Travel with friends
3 review
4.7/5
Amazing
Posted on Apr 14, 2024
Very clean and nice rooms, close to the airport. Would book again
Response from Property: Distinguished guests thank you for your stay, we are very happy to make you satisfied with us, we will continue to maintain high-quality and excellent customer service standards, and strive to create a comfortable and warm stay experience for every guest. thank you for your comments and sincerely look forward to your coming again. I wish you a happy life!
Shuaiguotajiujiu
Guestroom (2 Beds)
Stayed in May 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Jun 17, 2024
The flight departed from Qingdao early the next morning and I wanted to stay near the airport, so I chose this hotel.
The environment is very good, quiet enough, and the sanitary conditions and service attitude are also great.
The only drawback is that there are no restaurants or supermarkets around, but you can take a taxi to Ligezhuang or order takeout from **.
You don’t have to worry about pick-up and drop-off at all. After booking the hotel, the hotel will contact you as soon as possible to confirm the pick-up time and location, as well as the drop-off time the next day.
The driver who picked me up, Mr. Zhou, was very open-minded. After making a call at the hotel front desk, he added me on WeChat and sent me vehicle information and parking location. He asked me to notify him as soon as I got off the high-speed train. When I walked to the pick-up point, his car would arrive there. It was raining heavily that day, and the car was supposed to be parked in the third lane outside the arrivals area of the airport. The driver was afraid that I would get wet, so he deliberately ran to the inside lane to pick me up. How generous!
Hummmm, I have stayed in many airport hotels, and the management, sanitation, airport pick-up and drop-off experiences are usually not very good, which makes me personally unwilling to write too many words to evaluate, but GreenTree Inn is really satisfactory. !
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Response from Property: Dear guests: Hello! Sometimes happiness is just a feeling. As long as we feel it with our heart, it always lingers around us. Many things in our memory are because the feeling of happiness remains unchanged no matter how long it lasts. Enjoy life, share joy, thank you for your love for us, because of you, we are happy! Thank you for your continued support!
Feitianmaotaijiu
Business 2-bed Room
Stayed in Apr 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on May 27, 2024
I came to Qingdao to attend a conference and exhibition, and landed at Jiaodong Airport. I searched online for a long time and saw that this restaurant had many good reviews, so I chose this one and I was not disappointed. The driver, Master Zhou, was great and very enthusiastic. He recommended Qingdao’s mackerel dumplings to me, which is really good. Master Zhou was very talkative, and the conversation went smoothly all the way. I felt that I arrived at the hotel in a short time, and I still have more to say, 😄, like it, come on
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Response from Property: Dear guest, thank you very much for your stay and appreciation. I am very happy to bring you a good time during your trip. Your appreciation is a great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make our hotel better. Every guest feels at home. We look forward to your next visit and wish you a happy life!
❤nvwangbixia
Queen Room
Stayed in Oct 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Nov 17, 2024
The airport pick-up and drop-off is very convenient, the driver is good, and the front desk service is also very good and clean. Breakfast was also good. Far away from the busy downtown, very quiet.
Good value for money. 👍
Original TextTranslated by Google
Response from Property: Hello! Sometimes happiness is just a feeling. As long as we feel it with our heart, it always lingers around us. Many things in our memory are because the feeling of happiness remains unchanged no matter how long it lasts. Enjoy life, share joy, thank you for your love for us, because of you, we are happy! Thank you for your continued support!
Guest User
Queen Room
Stayed in Mar 2024
Couples
2 review
2.8/5
Posted on Apr 29, 2024
The room itself is ok in terms of hygiene, but the store manager is terrible.
After using the room upgrade privilege, it seems that it is still a double room. You have to say that it is a business double room. If you don’t have a room and haven’t upgraded, just say that you haven’t upgraded. What do you mean by lying? Look at the pictures of the room to see if it is an ordinary room. Is the bed room still a business double room? Where did I go in the morning? Is it the same as the picture of your business double room?
Then the room faced the road. There were big cars passing by at night and it was very noisy. I went downstairs and asked to change the direction of the room. The store manager also asked us why we changed rooms. In the end, he told me that the same room type was booked by room number. , there is only one room left, so I am curious. Can I choose a room number and pretend to be in a hotel with a star rating even if no one else is checking in? May I ask? And if you really don’t have a room, why would you ask me why I want to change rooms? Just tell me that I don’t have a room early in the morning.
Generally speaking, the room hygiene is okay, but the noise is loud, and the service attitude is pretending to be okay, but they are all deceiving behind the scenes.
Original TextTranslated by Google
Response from Property: We are very sorry that you had an imperfect stay experience. 1. We take your feedback very seriously. Regarding room types, the difference between a business king room and a double room is the difference in room area, facilities and equipment, location and floor, so the difference cannot be clearly and intuitively felt by looking at the picture. We therefore apologize for any inconvenience caused to you. 2. Regarding upgrades, check the records. You have been upgraded when you checked in that night. When you later requested a room change, the same room type was already full, so we could not change it for you. We are very sorry for this. If you come here next time and wish to book this hotel again, please give us a chance to apologize.
llw68
Single Room
Stayed in Feb 2024
Solo travelers
58 review
5.0/5
Outstanding
Posted on Mar 22, 2024
It is about seven or eight kilometers away from the airport. It takes about 10 minutes to get to the airport. There is a special car to pick you up, which is very convenient. Because I rented a car in China and returned it to the airport parking lot, I did not enjoy this service, but it is necessary. like! The parking lot is big enough, the room is small but very warm, and the facilities are complete. The lady at the front desk is very professional, enthusiastic, and warm. I almost want to hire her to work as a front desk in my company, haha😄
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6/7
Response from Property: The sun warms the earth, you warm us, and every satisfaction and praise from you is the driving force for us to move forward. Thank you for choosing us, thank you for supporting us, we look forward to your visit again and wish you a happy life!
Guest User
Queen Room
Stayed in Jun 2024
Couples
13 review
2.0/5
Posted on Aug 12, 2024
The waiter at the bar on the first floor has a very bad attitude! They told me to upgrade the room. The upgraded room was smaller than the original room, and the window was only 40 to 50 centimeters wide. I asked to change to the original room, but they told me that it was no longer available! In fact, the original room was no longer available. They lied to me about an upgrade. This was the first time I saw an upgrade!
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry to bring you an unsatisfactory stay experience. Your feedback has been verified by the hotel. You checked in at around 11:00 noon on the 29th. After check-in, you indicated that you wanted to upgrade your room type, and the front desk upgraded it according to your wishes. After checking in, you asked for a room change at around 20:00, but because both the king bed room and the business king bed room were fully booked that day, you were not changed. If this causes any misunderstanding, please forgive me.
Anonymous User
Queen Room
Stayed in Jul 2024
Business travelers
1 review
1.7/5
Posted on Aug 2, 2024
The bathroom smells, there are mosquitoes in the room, and the carpet in the corridor is dirty
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your follow-up review~ Xiaoge said it was very innocent~ I look forward to your next stay.
Mengluo
Queen Room
Stayed in May 2024
Family
19 review
1.0/5
Posted on Jun 25, 2024
There is an airport pick-up, but a seven-seater car can accommodate 9 people, so it’s not a problem if it’s crowded. After checking in, I couldn't get through to the front desk phone number from my room. I had to use my mobile phone to make a call, which was no problem. When I asked for a quilt, I was told that I had to go to the first floor to pick it up, otherwise it would not be delivered until after 1:30. There was only one front desk on duty in the hotel at night, OK. Ever since I arrived at the restaurant in the morning, my aunt has been monitoring what was taken and how much was taken. When the family went to get the meal, there were even other family members on the table, and the aunt was actually clearing the table?? She was obviously trying to get rid of people? If you can't take care of breakfast, then don't bring breakfast, okay? It's just a little meal in total...that fly Shoot anywhere...
Original TextTranslated by Google
Response from Property: Dear guest, thank you for sharing your stay experience with us and providing us with your valuable feedback. 1. Hotel pick-up requires reservation in advance, and we will arrange shuttle bus according to the number of reservations. Because it was a temporary addition when you arrived that day, there were 3 children and 6 adults on the shuttle bus. In order to reduce your waiting time, the driver will allow you and the children to squeeze in after consultation with you and other passengers. 2. The hotel breakfast is a buffet. The restaurant service staff must promptly replenish the dishes and clean up as required. We are very sorry if this misunderstood you. This time I didn’t bring you perfect memories, and I look forward to making them up next time.
Guest User
Queen Room
Stayed in Oct 2024
Couples
16 review
5.0/5
Outstanding
Posted on Nov 15, 2024
Neat and clean, good service attitude
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your thoughtful review. We always believe that hard work can do a good job. We demand the best service. We are very happy to bring you a wonderful experience. We are so lucky to meet you. Thank you very much. Please write down your valuable comments while busy. Your comments are our greatest motivation. We look forward to your visit again and wish you a happy life!
Anonymous User
Business 2-bed Room
Stayed in Apr 2023
Travel with friends
3 review
1.0/5
Posted on May 25, 2023
I booked a room from Ctrip for 200, and the store is 178. Are you familiar with it? How can you deceive customers like this? The Alipay mini program costs 200 to log in, and the Ctrip App costs 178. Originally, I ordered Ctrip just for the discount. It takes so long for Ctrip to dishearten customers. Booking a hotel online is actually 30 RMB more expensive than the retail price. Please tell me why we should book it with you. The customer service is also funny. They won’t refund the price difference. I asked them to take 178 screenshots. I paid 200, how come there is a screenshot of 178? There are pictures and the truth, you can see for yourselves, justice is in the hearts of the people, and Ctrip is a channel that you should choose carefully. Here is some advice for you~
Original TextTranslated by Google
Response from Property: Dear guests, our hotel has a cooperative relationship with Ctrip. We are only a third party and only provide accommodation services. Moreover, our hotel has also shown you that the price on the Ctrip APP is indeed the same as the price on the Ctrip mini program on your Alipay. If there is any discrepancy, we also kindly remind you that if we are robbing familiar customers, why should we tell you that the APP is cheap? You are unilaterally dissatisfied with Ctrip, why should you give us a negative review? You can complain to the relevant departments about Ctrip's behavior, but I hope you can make it clear that we at GreenTree Inn, with more than 5,000 stores across the country, will not offend familiar customers. The prices of our hotel are clearly marked on the TV at the front desk. I hope you will review the review you wrote.
Guest User
Deluxe Queen Room
Stayed in Apr 2023
Family
4 review
5.0/5
Outstanding
Posted on May 16, 2023
The room is spacious, comfortable, tidy, clean, and well-equipped; the front desk service staff at night are very amiable, especially when our plane is rescheduled, they send us to the airport for free at 4:30 in the morning. In addition, after 4:00 in the morning We prepared a warm breakfast and were deeply moved!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. Our hotel is committed to high-quality service and cleanliness. We hope that our service can make you feel comfortable. I wish you a happy life~ Looking forward to your next visit!
Guest User
Superior Queen Room
Stayed in Apr 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on May 10, 2023
Because of the early flight the next day, I stayed near the airport for one night in advance. I saw that the house was relatively clean and the reviews were good. I made a reservation. Someone would call in advance to confirm whether to pick me up from the airport. It was very considerate. Entering the room is very clean, but the air conditioner may take too long. It’s a bit smelly when it’s not open. It will be much better the next day when we have an early flight. The hotel also specially sent a bus and packed it. The breakfast is generally very good.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. Our hotel is committed to high-quality service and cleanliness. We hope that our service can make you feel comfortable. I wish you a happy life~ Looking forward to your next visit!
Anonymous User
Business 2-bed Room
Stayed in Apr 2023
Couples
1 review
2.0/5
Posted on May 11, 2023
Due to the flight adjustment, it was past twelve o'clock when we arrived at the hotel. As soon as we entered the room, we could smell a strong smell of cigarettes, and the tap water was filled with sand. It was just that it was late and sleepy, so we didn't want to bother. The next day, the pajamas smelled of smoke, the bedding was faulty, and the sanitation was poor.
Original TextTranslated by Google
Response from Property: Dear guest, first of all, I would like to say sorry for giving you a bad check-in experience. Thank you for your evaluation of this hotel. Regarding the problem of the smoke smell in the room, our hotel opens the windows every day to ventilate, but it is really unavoidable. Some guests will smoke in the room. For the water problem, our hotel has special tap water purification equipment. We also regularly maintain the equipment. We attach the most importance to the hygiene of the bedding. We have a professional bedding cleaning company. The bedding has been washed, disinfected, and ironed at high temperature... and it is changed every guest. The hygiene of the guest rooms is cleaned and cleaned. The room manager and the store manager check the room before letting the guests stay. So please rest assured, we will continue to work hard Make every guest satisfied and wish you a happy life!
수정
Guestroom (2 Beds)
Stayed in Oct 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 25, 2024
객실 정말 깨끗하고 픽업서비스 너무 훌륭합니다.
이 가격에 조식까지 포함이라니..
정말 말도 안되는 가성비 입니다.
특히 밤에 근무하시는 프론트 직원분이 정말 친절하셔요!
최곱니다~
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Response from Property: 존경하는 손님, 당신의 심혈을 기울여 평론에 감사드립니다. 우리도 시종 심혈을 기울여서 잘 할 수 있다고 굳게 믿습니다. 우리는 극도의 서비스를 요구합니다. 우리는 당신에게 아름다운 체험을 가져다 줄 수 있어서 매우 기쁩니다. 당신과 만날 수 있어서 정말 행운입니다. 매우 바쁜 와중에 당신의 귀중한 평론을 써주셔서 감사합니다. 당신의 평가는 바로 우리의 가장 큰 동력입니다. 당신이 다시 오기를 기대합니다. 당신의 생활이 원만하기를 바랍니다!