Yitel Collection (Jiaxing Nanhu Wanda Plaza) Reviews
Yitel Collection (Jiaxing Nanhu Wanda Plaza)
Building 16, Zongbu Shangwu Huayuan, Nanhu District, Jiaxing, Zhejiang, ChinaView Hotel Details
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Yitel Collection (Jiaxing Nanhu Wanda Plaza) Guest Reviews
4.8/5
Excellent
1035 review
Verified reviewsLocation4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1035)
Positive reviews(1027)
Reviews with photos/video(114)
Delicious breakfast(176)
Classy environment(107)
Friendly front desk staff(103)
Large rooms(80)
Convenient parking(72)
Quiet & comfortable(64)
Perfect for business trips(13)
Tasty coffee(6)
Negative reviews(8)
Longz
Superior Double Room
Stayed in Jul 2024
Business travelers
2 review
Amazing
Posted on Aug 9, 2024
Considering the location which is closed to Jiaxing Center, it is quite good. It is clean, and the facility is not bad if you are looking for a place to stay to have a trip in Jiaxing.
Response from Property: Dear guest, hello! What you think and what you can do, this is truly Xiaoyi's most sincere wish! As long as you stay comfortably, confidently, and happily, it is the greatest satisfaction for Xiaoyi. Thank you for your recognition and welcome your next visit. Hotel General Manager Sunshine
sjtheartisan
Queen Room
Stayed in Jul 2023
Solo travelers
15 review
Outstanding
Posted on Jul 27, 2023
This hotel has a really incredible set up. The staff was great, the room was nice and it wasn’t too far from the places I needed to go. Definitely worth it, and it’ll be an even better experience if you can speak a little Mandarin.
Response from Property: Hello, distinguished guests! A gentle smile, a satisfactory comment, like the gentle autumn wind, the winter sun, gave us more hope and motivation, each praise is your tireless patience and hope for us, thank you for your approval, looking forward to meeting you next time. General Manager Sunshine.
karthik
Queen Room
Stayed in Jun 2024
Business travelers
23 review
Great
Posted on Jun 27, 2024
Very good place, good morning breakfast and good service
Response from Property: Hello, distinguished guests! Thank you for your stay and praise. In the busy city, a quiet harbor is waiting for you. We will continue to work hard to improve and provide you with better service. Sunshine, General Manager of the Hotel
Guest User
Guestroom (2 beds)
Stayed in Feb 2024
Travel with friends
3 review
Outstanding
Posted on Mar 4, 2024
Hotel was nice and clean. Did not have breakfast in Hotel. staff very friendly and helpful.
Response from Property: Thank you for giving us the opportunity to serve you, and thank you for your recognition of Xiaoyi, we will work harder and harder~ Happiness is the flowers in spring, the green shade in summer, the wild fruits in autumn, and the snow in winter, in fact, happiness is all around us. For example, your praise can make Xiaoyi happy for several days~ Nice to meet you. You are welcome to come back next time. The general manager of the hotel, Sunshine
THIPE
Guestroom (2 beds)
Stayed in Jun 2023
Solo travelers
4 review
Amazing
Posted on Jun 24, 2023
The rooms are big and affordable . The location is also very good and close to the train station . The stuff members are friendly and help .
Response from Property: Dear guest, hello! Thank you very much for your love and recognition of the Heyi Jiaxing Nanhu Wanda Plaza store. The hotel has won the favor of many guests due to its unique geographical location and warm and comfortable environment. Serving every guest well is our unshirkable responsibility and obligation. The comfort and satisfaction of your stay is our greatest success. We look forward to your frequent visits to Jia. Sunshine, Hotel General Manager
Anonymous User
Superior Double Room
Stayed in May 2023
Couples
37 review
Amazing
Posted on May 29, 2023
Good service.
Clean and spacious room.
Comfy bed and good bathroom + shower facilities.
Location is nice and modern, but not too close to the sightseeing spots if you’re coming for tourism.
Response from Property: Dear guests: Hello! Thank you very much for staying at Jiaxing Heyi Hotel Jiaxing Nanhu Wanda Plaza. The hotel is located in the area of Jiaxing Science and Technology City, 1.9 km from Jiaxing Software Park and Science and Technology Park, only 1.1 km from Tsinghua Yangtze River Delta Research Institute, 1.7 km from Wanda Shopping Plaza, away from the hustle and bustle of the A quiet and comfortable living environment. The business concept of the hotel: the quality of the products and services we deliver is reliable, and the cleanliness and safety come first! From your comments, we can see that we have done it, but we will not relax and will continue to work hard to maintain it. I hope you will have a different experience next time you stay! Thank you very much for your praise of our hotel. Thank you again for your affirmation of the hotel. I look forward to visiting again. General Manager of the hotel: Sunshine.
Martin
Queen Room
Stayed in Nov 2022
Business travelers
25 review
Great
Posted on Dec 12, 2022
Nice hotel. Big room. Clean. Comfortable bed. I recommend this hotel. Cheap and good. Staff at lobby was friendly.
Response from Property: Dear guests! Thank you for your recognition and affirmation. The true words have made us feel more confident. Each petal carries my sincere wishes, care, blessings and greetings.Thank you for the comment and we sincerely look forward to your visit again! Hotel General Manager Sunshine
Chi-Lun Wu
Superior 2-bed Room
Stayed in Dec 2021
Business travelers
176 review
Great
Posted on Jan 19, 2022
The front desk staff are friendly. The room is clean. The hotel is near by a mall.
Response from Property: Dear guests! Thank you for your recognition and affirmation. The real words give us more confidence. Each petal carries my sincere wishes, care, blessings and greetings ~ look forward to your next stay. Sunshine, general manager of the hotel
Guest User
Guestroom (2 beds)
Stayed in May 2024
Other
16 review
Outstanding
Posted on May 4, 2024
Because we arrived at Jiaxing South Railway Station very early, we chose a hotel close to the railway station. We arrived at 8 o'clock in the morning. Unexpectedly, the staff arranged a room for us and asked us if we had breakfast. If we ordered takeout, a robot would deliver it to the room. If there were not enough water and tea bags in the room, we could also ask them for more. The service was very good and the location was very convenient. I will choose this hotel again next time. The price-performance ratio is very high. The trip to Jiaxing gave me a very good impression. The city is clean and the attractions are interesting.
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Response from Property: Dear guests! Thank you for your attention, trust and support to our hotel. The hotel has always been adhering to the concept of service first to provide guests with intimate and meticulous services, and strive to provide each guest with a distinguished and extraordinary stay experience. We will continue to work hard to provide guests with more complete and more humane services. I hope you will continue to support us. I wish you a happy life! Hotel General Manager Sunshine.
Guest User
Queen Room
Stayed in May 2024
Couples
4 review
Very Good
Posted on May 4, 2024
There was a small incident during the stay. The customer service helped to change the room and sent fruit to apologize. Overall, I was quite satisfied, but the room we booked was a bit small. The service staff was also very good. There were not many breakfast products, but they were basically satisfactory. The coffee was instant. It would be better if it could be changed to freshly ground coffee beans. We drove there by ourselves. The hotel parking was free. We could go out by scanning the code at the front desk. We were satisfied!
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Response from Property: Dear guest: Hello! Thank you very much for your stay and comments! Jiaxing Heyi Hotel has won the favor of many guests for its meticulous customer service. It is our honor to provide you with satisfactory surprises. The hotel breakfast is a combination of Chinese and Western styles. The coffee has always been freshly ground coffee, but unfortunately, due to the misoperation of other guests in the past two days, the coffee machine failed, so we can't provide freshly ground coffee these two days. However, there is freshly ground coffee in the hotel lobby. Next time, please tell us and we will send you a cup of coffee directly. We will continue to work hard to improve the quality of various services, and will make persistent efforts with your encouragement to strive to leave the best memories for every guest with more enthusiastic service and cost-effective products. I wish you all the best! Hotel General Manager: Sunshine
Guest User
Guestroom (2 beds)
Stayed in Apr 2024
Couples
5 review
Outstanding
Posted on May 1, 2024
The room is spacious and comfortable, the hygiene is good, the facilities are complete, the service is meticulous and thoughtful, and the stay experience is good.
Original TextTranslated by Google
Response from Property: Dear guests: Hello, the beauty of life has no boundaries, and every encounter will make the beauty more abundant. We cherish every guest who chooses Xiaoyi, and hope that every little detail can make you feel our most sincere heart. Thank you for your praise. The hotel is committed to providing modern business travelers with a more quality stay experience, just to provide you with better and more considerate services after a busy day of work, to relieve your tired body, for you, we just want to do better! Looking forward to your visit again, wishing you all the best, peace and happiness! Hotel General Manager: Sunshine
Tiantiankaixinbisheng
Guestroom (2 beds)
Stayed in Apr 2024
Business travelers
15 review
Outstanding
Posted on Apr 30, 2024
Facilities: Very complete, air conditioning, hot water, everything you need, especially a small refrigerator is quite good.
Hygiene: Very clean and tidy, no flaws.
Environment: Comfortable and quiet, very private.
Service: Warm and generous, proactive greetings.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Your evaluation is like a melody that makes my life full of motivation, and your support is like sunshine, warming Xiaoyi's heart. What we meet is destiny, and what we have is luck. Welcome to come again. Hotel General Manager Sunshine.
Vivianxiaobinggan
Guestroom (2 beds)
Stayed in Apr 2024
Family
5 review
Outstanding
Posted on Apr 22, 2024
The front desk lady and brother are very welcoming. The hotel is located in a relatively quiet area, but it is still very convenient for travel. The room is large, the bed is also large, and the hygiene is great in all aspects. The breakfast is standard, but both Chinese and Western food are satisfactory. The price-performance ratio is absolutely five-star praise
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Response from Property: Dear guests, hello! Thank you for your enthusiastic praise and support for Xiaoyi! We are very pleased to see your thoughtful comments. Your affirmation is the greatest motivation for our unremitting efforts, and it also makes our persistence more meaningful. We will continue to improve the quality of our service and look forward to welcoming you again and meeting every one of you who comes from afar! Hotel General Manager: Sunshine
.......facai
Business Double Room
Stayed in Apr 2024
Business travelers
1 review
Outstanding
Posted on Apr 25, 2024
When I came to Jiaxing on a business trip, I only stayed at this Yitel. The service was very thoughtful and enthusiastic. The staff in every department, from the front desk to the guest room to the restaurant, were very polite and kind! The room was fully equipped and I liked the layout. It was just right for one person to live in. The bedding was very comfortable. I recommend it to people on business trips!
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Response from Property: Dear guests, hello! Every good review makes Xiaoyi look forward to it. Your good review is the greatest encouragement to Xiaoyi and the greatest motivation for Xiaoyi to look forward. Xiaoyi will work harder to do a good job, so that you can live comfortably and eat at ease. With Xiaoyi, the journey will be more enjoyable. Hotel General Manager: Sunshine
Guest User
Guestroom (2 beds)
Stayed in Apr 2024
Family
1 review
Outstanding
Posted on Apr 15, 2024
The price of the twin room I booked with my parents and children was very affordable. The front desk took the initiative to upgrade the room when they saw that there were many of us. It felt very good, the breakfast was also good, the wontons were delicious, and the service was very good! There are many places to eat around.
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Response from Property: Dear guests, hello! Every time is not about the length, but the happiness; a friendship is not about the distance, but the understanding. I am lucky to meet you, and your recognition is as sweet as eating honey. Thank you for your choice, and I hope you will always be lovely in this gentle season. Sunshine, General Manager of the hotel