Jinjiang Inn Select (Jiaxing South Lake, Global Financial Center, Wanda Plaza) Reviews
Jinjiang Inn Select (Jiaxing South Lake, Global Financial Center, Wanda Plaza)
No. 1407 Qingfeng Road (Longxiang Building), Nanhu District, Jiaxing, Zhejiang, 314000, ChinaView Hotel Details
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Jinjiang Inn Select (Jiaxing South Lake, Global Financial Center, Wanda Plaza) Guest Reviews
4.3/5
668 review
Verified reviewsLocation4.3
Amenities4.2
Service4.3
Cleanliness4.4
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All reviews(668)
Positive reviews(592)
Reviews with photos/video(45)
Classy environment(50)
Near shopping area(34)
Convenient for shopping(32)
Friendly front desk staff(27)
Poor air conditioning(26)
Easy to get around(25)
Perfect for business trips(13)
Would stay again(11)
Negative reviews(76)
Guest User
Standard Large Twin Room
Stayed in Oct 2024
Travel with friends
1 review
Posted on Oct 3, 2024
The hotel didn't let us check in even though we arrived at 2pm (after 1:30 pm) because our rooms weren't ready
The woman at the lobby wasn't that welcoming
The walls in the room were dirty
But in general it was a good stay
Response from Property: Dear guest, hello! Thank you for staying at this hotel. We are very sorry that we did not provide you with a pleasant stay experience. Thank you for your supervision and correction. We will strengthen the attitude of our training service personnel and repair the unclean walls in the room. We apologize again and wish you a happy life~
Guest User
Discount Double Room
Stayed in Jan 2024
Solo travelers
20 review
Outstanding
Posted on Jan 31, 2024
Great hotel in a nice location. Everything was clean and no complaints.
Response from Property: Dear customer, thank you very much for choosing to stay in our hotel and for your affirmation of our service. We will continue to work hard to improve our service and provide more customers with satisfactory accommodation services. We sincerely look forward to your next visit!
Mulder
Discount Double Room
Stayed in Jun 2023
Solo travelers
10 review
Posted on Jul 2, 2023
Really smelly, would recommend staying somewhere else
Tsendsuren Luvsandorj
Standard Double Room
Stayed in Jun 2023
Business travelers
6 review
Outstanding
Posted on Jun 21, 2023
Very clean and nice spot. Highly recommended
Response from Property: Dear guests： thank you for your recognition of our service, and we look forward to your next visit and wish you all the best together
Lapin
Standard Large Twin Room
Stayed in Sep 2022
Business travelers
19 review
Posted on Oct 25, 2022
Not bad for it's price. Just little bit not easy going with foreigners. Generally OK
Response from Property: Dear guests： thank you for choosing to stay in this hotel，looking farwad your coming next time。
Osama Alhamali
Discount Double Room
Stayed in Jul 2023
Business travelers
29 review
Very Good
Posted on Oct 12, 2023
Clean . Services is good
Guest User
Stayed in Jul 2022
Solo travelers
1 review
Outstanding
Posted on Jul 8, 2022
Very Convenient, easy to commute to anywhere. The railway station is not far. Maybe 20 minutes on the cap. Clean room friendly staff.
Wajid Aslam
Discount Double Room
Stayed in Nov 2023
Business travelers
6 review
Posted on Nov 30, 2023
satisfied
Anonymous User
Standard Double Room
Stayed in Oct 2023
Family
23 review
Outstanding
Posted on Oct 5, 2023
Satisfying
Tony wulaowutou
Standard Double Room
Stayed in Mar 2024
Business travelers
104 review
Posted on Mar 8, 2024
Facilities: Air conditioning system needs to be improved
Hygiene: The room is generally OK
Environment: comfortable and comfortable
Service: The service attitude of the staff is OK
The air conditioner is too old and should be checked regularly to avoid causing trouble to customers.
Original TextTranslated by Google
Response from Property: Dear family, hello! Thank you very much for taking the time to share your stay experience with us. Your feedback is very important to us. We are very sorry that this stay did not meet your expectations. We apologize for the inconvenience caused to you! If you have any questions or misunderstandings, the hotel will sincerely solve your needs. You can add the hotel front desk service butler WeChat to provide your valuable opinions. Xiaojin sincerely welcomes your next visit and give us a chance to explain and make up for the service.
Guest User
Featured Superior Themed Room (Double bed)
Stayed in Dec 2023
Business travelers
13 review
Posted on Dec 26, 2023
1-The hygiene is very poor, there is a lot of garbage on the floor, and the chairs are contaminated, as if they have not been cleaned.
2-The outdoor air conditioner main unit is very loud, which is like sitting in an airplane and listening to the engine sound.
3- After staying in the hotel, I discovered that the parking lot actually charges an additional parking fee. This is really the first time I have encountered this, and it is an extra 20 yuan.
4- I specially paid extra money to book a video room. I originally thought that after paying extra money, the TV in the video room would have members who could watch movies. However, I found that it only added a curtain and no membership. This video room is really a lie.
5-It’s really sad that Jinjiang Inn is like this. How can such a bad hotel (referring to Jiaxing Nanhu World Financial Center Wanda Plaza Branch) still survive? It’s such a big deal. You must not live here. You must not stay here. live! ! !
Original TextTranslated by Google
Response from Property: Dear family, hello! Thank you very much for taking the time to share your stay experience with us. Your feedback is very important to us. We regret that this stay did not meet your expectations. We apologize for the inconvenience caused to you! If you have any questions or misunderstandings, the hotel will sincerely solve your needs. You can add the service steward at the hotel front desk on WeChat to provide your valuable opinions. Xiaojin sincerely welcomes you to visit next time and give us an explanation. and service make up opportunities.
Anonymous User
Discount Double Room
Stayed in Dec 2023
Business travelers
110 review
Outstanding
Posted on Dec 5, 2023
Very good, but the attitude of the front desk needs to be improved. The price-performance ratio is quite high, recommended to stay, the parking fee at the door is a bit expensive. Overall, it's not bad, very good.
Original TextTranslated by Google
Response from Property: Hello, dear! I am your online personal butler "Xiao Jin". Your comments are very encouraging to us. We will also work hard to improve our services and provide satisfactory services to more business travelers. We look forward to your next visit!
Guest User
Discount Double Room
Stayed in Nov 2023
Business travelers
4 review
Outstanding
Posted on Nov 20, 2023
I think it's pretty good, but the TV signal is not good. I can't watch TV in the middle of the night, it's stuck frame by frame. The TV can't be projected during the day.
Original TextTranslated by Google
Response from Property: Hello, dear! I am your online personal butler "Xiao Jin". Your comments are very encouraging to us. We will also work hard to improve our services and provide satisfactory services to more business travelers. We look forward to your next visit!
Xinzhongyiduoyun
Standard Double Room
Stayed in May 2024
Couples
9 review
Very Good
Posted on May 4, 2024
Facilities: The room facilities are a bit old, especially the chairs, it's better not to put them.
Hygiene: The bedding is clean.
Service: The occupancy rate during the May Day holiday was full, and the front desk guy was very efficient
Food and Beverage: We booked breakfast, the sweet potatoes were delicious, and the rest was just average and basically enough to eat.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at our hotel and for your affirmation of our service. Regarding the issue of seat hygiene, the store has been actively rectifying and solving it. We will definitely continue to work hard to improve our services and provide more customers with satisfactory accommodation services. Jinjiang Inn Select Jiaxing Wanda Plaza is looking forward to your visit again!
Guest User
Standard Large Twin Room
Stayed in May 2024
Business travelers
1 review
Posted on May 6, 2024
The hotel environment is very poor, the room smells of cigarettes, and the facilities are old. The noise is very serious when the air conditioner is turned on. The most uncomfortable thing is the attitude of the front desk staff. The room card was demagnetized and they were very impatient when they went to check in. Also, when I checked in, I specifically asked if parking was free during the May Day holiday. The next day, the male front desk staff went back on his word and said that there were no parking tickets for Ctrip and ** platform! Who doesn't book hotels through platforms when traveling outside the city? ! It really delays travel and tarnishes the reputation of Jiaxing's service industry!
Original TextTranslated by Google
Response from Property: Dear family, hello! Thank you very much for taking the time to share your stay experience with us. Your feedback is very important to us. Maybe your room card was accidentally placed in your pocket with your mobile phone, forcing the room card to be demagnetized. The next morning, we finally gave you the parking ticket and drove the car out for you. We are sorry that this stay did not meet your expectations. We apologize for the inconvenience! Whether you have any questions or misunderstandings, the hotel is sincere to solve your needs. You can add the hotel front desk service butler WeChat to provide your valuable opinions. Xiaojin sincerely welcomes your next visit and gives us a chance to explain and make up for the service.