Nanhu Hotel Reviews
Nanhu Hotel
No. 501, Yuanhu Road, Nanhu District, Jiaxing, Zhejiang, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Nanhu Hotel Guest Reviews
4.9/5
Perfect
4821 review
Verified reviewsLocation4.9
Amenities4.8
Service4.8
Cleanliness4.9
Filter by:
Sort by:
All reviews(4821)
Positive reviews(4788)
Reviews with photos/video(2283)
Classy environment(1372)
Delicious breakfast(967)
Garden view(575)
Well designed(361)
Close to scenic area(235)
Tasty restaurant(217)
Delicious buffet(123)
Negative reviews(32)
Guest User
Deluxe Lake-view Twin Room
Stayed in Nov 2024
Couples
4 review
Outstanding
Posted on Nov 9, 2024
We have a wonderful time here. The lake views are stunning. We plan to come back next year.
Response from Property: Whoaa! Touched by your comments! I am so happy to see you speak so highly of us! In Nanbin, satisfaction is only expected, moving and surprise is the direction that has been pursued. Over the years, we have been adhering to the spirit of "customer satisfaction as the center", to create a "home away from home" for each customer, the hotel is always ready to drink tea, in summer there are cool and refreshing ice drinks, in winter there are longan red date aroma warm drinks, always create intimate and comfortable for guests. For your trust, we will continue to maintain, strive to improve, look forward to your next visit to bring you more surprises!
Guest User
Deluxe Lake-view Queen Room
Stayed in Mar 2024
Couples
8 review
Outstanding
Posted on Jun 6, 2024
This is absolutely one of the best resort hotels we have stayed. The view to the lake is not the best but we are very happy to be hearing bird chirpping in the morning. The corridor of the hotel is unbelievable wide and spacious. The service provided is amongst the best that a hotel could provide. This hotel in the best location next to Nanhu where most of the sights are within walking distance or very close by. It is offering beautiful and relaxing walks along the lake. Going to the old city wall or to the old town takes only a short ride on the taxi of about 10 minutes. The restaurant for breakfast is just beautiful and the food is excellent. We just love this hotel and we will be back. If you are planning to visit Jiaxing, this will be the best hotel in Nanhu. Jiaxing is just absolutely serene and beautiful. We have taken heaps of beautiful photos and so lucky to be staying at Jiaxing Nanhu Resort Hotel.
Response from Property: Dear guest,Thank you very much for your wonderful comments and sharing your pleasant experience in Nanhu Jiaxing! We are deeply honored to be able to provide you with such a memorable stay.We are very glad that you enjoy the surroundings of the hotel, although the lake view may not be the best, the early morning birdsong shows that you are truly in the embrace of nature. The hotel's spacious corridors, we want to create a comfortable and peaceful atmosphere for you to feel at home on your journey.Regarding our services, we are always committed to providing excellent service quality to ensure that every guest can feel the warmth of home. We are glad to hear that you speak so highly of our services.The location of the hotel is indeed unique, close to the South Lake, the surrounding attractions are numerous, walking or a short drive away. We are pleased that you will be able to enjoy the beautiful lake view here, as well as easy access to the old city walls and the old town.Our breakfast restaurant is a favorite place for many guests and we are glad that you enjoy it here too and appreciate our cuisine. We always strive to ensure that the food is delicious and of good quality, making your breakfast the best start to the day.We look forward to welcoming you back to Jiaxing Nanhu Resort to experience our services and facilities again. If you have any needs or suggestions, please feel free to contact us.Thank you again for your visit and valuable comments, I wish you all the best and look forward to seeing you again!Best regards from all staff of NanhuHotel。
Guest User
Deluxe Garden-view Twin Room
Stayed in Apr 2024
Solo travelers
23 review
Outstanding
Posted on May 3, 2024
Stunning location, clean and well conditioned rooms, excellent staff. One of the best hotels I've ever stayed in
Response from Property: Thank you very much for your positive review and high praise for our hotel! We are delighted to hear that your stay with us was so satisfactory. Your compliments regarding the hotel's location, the condition of our rooms, and the quality of our staff are very important to us, as they indicate that our efforts have been recognized. Our goal is to provide the best possible accommodation experience for every guest, and your feedback will inspire us to continue striving to improve our service quality.Wishing you a pleasant life!
William Stewart
Deluxe Lake-view Queen Room
Stayed in Jul 2023
Solo travelers
15 review
Outstanding
Posted on Aug 9, 2023
Very enjoyable experience! The hotel is large and beautiful. The location is great, within short walking distance of the lake. Very relaxing stay.
6/8
Response from Property: I am very happy to spend a wonderful holiday with you. Thank you for arranging a trip to Jiaxing Nanhu Hotel in your travel plan. At the same time, thank you very much for sharing your accommodation experience with you. The hotel is surrounded by greenery and lake water, and it is a "paradise" in the center of the city. At the same time, it is very close to Hegu Tower, Zicheng, Nanhu Revolutionary Memorial Hall and other scenic spots, and the transportation is convenient. We fully believe that meeting people will be a better start! Looking forward to your booking again!很高兴与您一起度过美好假期，感谢在您的旅行计划里，安排了嘉兴南湖酒店之行，同时非常感谢您与大家分享您的住宿体验，酒店被绿茵与湖水环绕，是城市中心的一处”世外桃源”，同时距离壕股塔、子城、南湖革命纪念馆等景点都非常近，交通方便，我们完全相信因为人海相遇一定是更美好的开始！期待您的再次预订！
Guest User
Comfortable Twin Bed Room
Stayed in Oct 2022
Family
2 review
Outstanding
Posted on Oct 30, 2022
It’s absolutely beautiful! First class. Amazing breakfast. Too bad people smoke cigarettes everywhere but that’s typical in China. Anyhow, we hope to have a reason to stay in jiaxing again just so we can enjoy this beautiful hotel.
6/8
Response from Property: Dear guest, thank you for choosing the South Lake Hotel in Jiaxing and taking the time to share your experience. As a high-end resort hotel, Nanhu Hotel not only has a unique geographical environment, but also dedicated to warm and considerate service to make every guest feel the warmth of home here.We look forward to seeing you again to enjoy our breakfast and our service .Sincerely, Xiaoming Lan Front Office Manager.
jlim989
Super Suite - Garden-View
Stayed in Jun 2024
Business travelers
6 review
Outstanding
Posted on Jul 3, 2024
Yes very good
Response from Property: 非常感謝小主下榻嘉興南湖賓館並對我們酒店整體都感到滿意。您的支持是我們酒店所有同事不斷努力的最大動力。酒店是自助式早餐，種類多樣，品種豐富，用餐時間是6:30-10:00,酒店周邊的南湖天地餐飲娛樂休閑一應俱全，一定是您出遊出差的不二之選。同時温馨提示您，如您在入住期間有任何問題可隨時拔打前台電話我們將在第一時間協助您解決問題，再次感謝您的反饋，期待您再次光臨！
Naiyoumogutang+1
2-bed Room With Courtyard View
Stayed in Dec 2024
Other
7 review
Outstanding
Posted on Dec 17, 2024
Thanks to Jiaxing Town Government and Ctrip for letting me stay at Nanhu Hotel at a super low price. Thanks to the front desk guy for upgrading the courtyard room to a tower view room. The tower view during the day and at night has its own characteristics and is very beautiful. The garden-style hotel is like visiting a park. You can get to the Nanhu Trail by taking the room card and swiping the small door. The breakfast is very rich. The most impressive ones are shrimp dumplings, Jiaxing local green rice dumplings, mini red bean paste dumplings, oil dumplings, and raw beef porridge. The shrimp in the shrimp dumplings is very large, the red bean paste dumplings are sweet and sticky, the local green rice dumplings are salty, with meat, vegetables and bamboo shoots, the oil dumplings are fried very crispy, the beef porridge is full of ingredients, there is a lot of beef, all of them are delicious, and breakfast is served until 10 o'clock. You can save a full lunch. Guobingguan is the state guesthouse, which is awesome.
Original TextTranslated by Google
6/19
Response from Property: 非常感謝小主下榻嘉興南湖賓館並對我們酒店整體都感到滿意。您的支持是我們酒店所有同事不斷努力的最大動力。酒店是自助式早餐，種類多樣，品種豐富，用餐時間是6:30-10:00,酒店周邊的南湖天地餐飲娛樂休閑一應俱全，一定是您出遊出差的不二之選。同時温馨提示您，如您在入住期間有任何問題可隨時拔打前台電話我們將在第一時間協助您解決問題，再次感謝您的反饋，期待您再次光臨！
Guest User
2-bed Room With Courtyard View
Stayed in Dec 2024
Family
7 review
Outstanding
Posted on Dec 10, 2024
We are back at Nanhu Hotel. Since the first time we stayed in the lake view room, the hotel environment and service experience were very good. We extended our stay for another day on the basis of two days. We were really attracted by the beautiful scenery and service of the hotel. A year later, we came back for a second visit to savor Nanhu Hotel and slowly tour the city of Jiaxing. This time the hotel upgraded us to a tower view room. The room was clean and tidy, the service was warm and polite, and the room faced the Haogu Tower. It was so beautiful to watch the sunset and the night view in the hotel. The hotel has a very advantageous geographical location, relying on the beautiful scenery of Nanhu Lake. The cultural landscapes such as the Catholic Church and the Zicheng in the old city are also nostalgic. We will come again next time and stay at Nanhu Hotel.
Original TextTranslated by Google
6/18
Response from Property: 尊敬的賓客，感謝您選擇嘉興南湖賓館並抽出時間分享您的入住體驗。南湖賓館作為一家高端度假型酒店，不光擁有得天獨厚的地理環境，同時也致力於用温馨而又貼心的服務讓每一位客人在這裏感受到家一樣的温暖。很慶幸您的此次旅途有我們的參與，也期望您的下一次旅程還能有南湖賓館的身影。與您相遇，很幸運。期待您的再次光臨!
Guest User
2-bed Room With Courtyard View
Stayed in Dec 2024
Other
5 review
Outstanding
Posted on Dec 17, 2024
This is a good hotel for me. It is located in the Nanhu Scenic Area. The hotel itself is also a landscape. The staff is professional and enthusiastic. The corridors of the guest rooms are spacious, the room facilities are new, the sound insulation is good, and the breakfast is rich. We had dinner in the Chinese restaurant. When the restaurant girl saw that we were old, she reminded us very warmly that the amount was large and gave us good suggestions. Thank you very much for making our trip smooth and successful.
Original TextTranslated by Google
Response from Property: 很高興與您一起度過美好假期，感謝在您的旅行計劃裏，安排了嘉興南湖酒店之行，同時非常感謝您與大家分享您的住宿體驗，酒店被綠茵與湖水環繞，是城市中心的一處”世外桃源”，同時距離壕股塔、子城、南湖革命紀念館等景點都非常近，交通方便，我們完全相信因為人海相遇一定是更美好的開始！期待您的再次預訂！
Bafei
Deluxe Family Room
Stayed in Dec 2024
Family
10 review
Outstanding
Posted on Dec 10, 2024
I took two elderly people out for a trip and stayed in a family room. The room is on the first floor and has a small courtyard. It is very pleasant to bask in the sun and read books. The hotel environment is very good, with a view at every step, and you can also swipe your card to go to Nanhu directly. Each building is very grand, full of national style and Zen, and you can also see the Haogu Tower in the garden. The hotel garden design is very good, and the autumn scenery in the garden is beautiful. The hotel service is even more amazing. They take the initiative to take the luggage, help the elderly, and say hello. You don’t need to go to the front desk to get the takeaway. The young man will deliver it directly to the room. The Chinese restaurant is also of high standard. Because the dishes are large, they can’t finish lunch and pack it up. The service girl said that she can take it over to heat it up in the evening. In short, this is a hotel with excellent service and unforgettable scenery. My parents said they will go again next year.
Original TextTranslated by Google
Response from Property: 收到您如此誠摯的鼓勵，實在太感動了。酒店着眼於賓客的每一個細節所需，秉承匠心至臻的款客之道，力求為每位賓客打造銘心的旅行記憶和別具一格的旅居體驗，讓您憧憬而來，滿意而歸。我們將在此翹首以盼您的再次入住，一如既往為您打造令您傾心、信任的體驗。順祝安好
Guest User
2-bed Room With Courtyard View
Stayed in Dec 2024
Family
3 review
Outstanding
Posted on Dec 8, 2024
This is a great hotel that I have visited twice. The rooms are new, the service is great, and the environment is first-class. The hotel itself is a very stylish garden, and the back door leads directly to Nanhu Lake. It is very suitable for families and parents to spend a leisurely weekend in the hotel.
Original TextTranslated by Google
6/9
Response from Property: 親愛的客人，歡迎您入住我們酒店並花費寶貴時間來給予我們點評，非常高興收到了您對酒店的反饋與誇獎哦～無論何時何地的邂逅都為之不易，我們非常開心能給您帶來美好的回憶與體驗，看到您對酒店房間設施設備、服務及餐飲都感到滿意，實在是太榮幸啦，歡迎您常回嘉看看~
Guest User
2-bed Room With Courtyard View
Stayed in Dec 2024
Travel with friends
6 review
Outstanding
Posted on Dec 7, 2024
Facilities: Satisfactory
Sanitation: Clean
Environment: Excellent, very suitable for family outings, the internal road can be walked along the South Lake
Service: Thanks to Fangfang, we arrived very late and helped to upgrade the room!
Original TextTranslated by Google
Response from Property: 親愛的客官，很開心看見您的精美曬圖以及細心分享~您的點評給予了我們非常高的評價，很榮幸能成為您在嘉興的首選下榻酒店，我們會堅持以專業貼心的服務及豐富美味的餐食出品，帶給每位顧客賓至如歸的居住體驗。歡迎您經常來發現不一樣的驚喜！
Anonymous User
Deluxe Lake-view Queen Room
Stayed in Dec 2024
Couples
14 review
Outstanding
Posted on Dec 7, 2024
I visited Nanhu Hotel again after half a year. It happened to be the time when Jiaxing was distributing consumption coupons. I immediately ordered a deluxe lake view room. The hotel is a large garden facing the lake, with two entrances and exits connected to the lakeside walking trail. You can climb up to the Haogu Tower next to the hotel to see far away. It takes less than 2 hours to circle the lake along the trail. Next to the hotel is Lanxiu Garden, and opposite is the yellow ginkgo. Walking along the lake to the left of the hotel is Nanhu Tiandi, and walking along the lake to the right is Lanxiu Garden, Shao Garden, and Huijing Garden. It is worth recommending. 👍
Original TextTranslated by Google
6/9
Response from Property: 很高興您的再次光臨，感恩在您的旅行計劃裏，安排了嘉興南湖酒店之行，同時非常感謝您與大家分享您的住宿體驗，酒店被綠茵與湖水環繞，是城市中心的一處”世外桃源”，同時距離壕股塔、子城、南湖革命紀念館等景點都非常近，交通方便，我們完全相信因為人海相遇一定是更美好的開始！期待您的再次預訂！
Yingxianglang
2-bed Room With Courtyard View
Stayed in Nov 2024
Travel with friends
30 review
Outstanding
Posted on Nov 21, 2024
Nanhu Hotel itself is a garden, adjacent to the Nanhu Scenic Area. You can enter directly from the hotel by swiping your card. We went out to visit the scenic area in the morning, returned to the hotel for dinner, and took a walk in the hotel in the evening. It felt great to be surrounded by beautiful scenery!
Original TextTranslated by Google
6/10
Response from Property: 感謝您選擇南湖賓館並對我們感到滿意。酒店持續投入於酒店設施的更新與維護，確保每一位客人都能享受到最舒適、最便利的住宿體驗，用實際行動兑現“不負每一程相遇”的服務願景。每每看見賓客在退房時,面帶微笑與前台同事分享愉悦的入住體驗,忍不住想説一句:“若歡喜,請銘記,這專屬於您的美好記憶。”誠摯期待您的下一次南湖之旅!
snowsunny1
2-bed Room With Courtyard View
Stayed in Nov 2024
Family
6 review
Amazing
Posted on Nov 27, 2024
The hotel environment is good, the waiters are very enthusiastic, and they will take the initiative to say hello when they meet. I took a taxi back to the hotel several times, and someone took the initiative to open the car door and asked if there was any luggage in the trunk. I packed some things in a large canvas, and they would help me take them to the room. It was newly renovated, and there was still a little smell. I kept the purifier on. Also, the table in the room was not wiped clean, and there were some dirty marks. The bath water was big, the temperature was just right, and it was very comfortable. There were many varieties of self-service breakfast, but the taste was average, nothing special. It is right next to Nanhu Lake, and there is a gate with Nanhu Scenic Area. You can swipe the room card, which is very convenient. Going to Yuehe is also a starting price. Haogu Tower is worth climbing, and the scenery at the top of the tower is very good.
Original TextTranslated by Google
6/7
Response from Property: 尊敬的客人，感謝您選擇入住我們酒店並給予反饋。對於此次房間細節衞生的情況，我們深感愧疚並向您誠摯道歉。我們已立即將您的反饋傳達給客房清潔團隊，加強了對清潔流程的監督與管理，確保此類問題不再發生。期待您能再次光臨，讓您感受我們改進後的優質服務。