Wanda Plaza Area | 0.32km from Wal-Mart (Shuangxi Road Branch)
The Jiaxing Nanhu Atour Hotel is an ideal spot for travelers wanting to discover the city. Visitors to Jiaxing will find that the Jiaxing Nanhu Atour Hotel is a fantastic accommodation choice. The hotel is conveniently located a short 7km drive from Jiaxing Railway Station. With multiple attractions nearby including Bali Park, Zhejiang Oriental Geological Museum (5th Floor, Zhonggang City) and Jiaxing Ke Chixu Fazhan Park, guests will find plenty to keep themselves occupied. In their spare time, guests can explore the hotel's surroundings. This Jiaxing hotel offers parking on site. Our guests rate this hotel as one of the best hotels for cleanliness. This hotel is particularly popular with those traveling on business.
EEavawawa2024.08.02
It is convenient to book here for travel and stay at Atour for the first time.
Atour Hotel Nanhu is located in the CBD of Nanhu Business District, close to many business buildings such as Jiaxing World Trade Center and World Financial Center. It is about a 7-minute walk from Wanda Plaza and about 5 kilometers from Nanhu Scenic Area.
I booked an executive twin room with two 1.5-meter double beds. It was comfortable and there was no need to squeeze in with children. The room is very large, and there is a Japanese tatami on the window sill. You can take a rest when you have nothing to do. It feels very comfortable.
Environment: Comfortable
Hygiene: clean
Service: good
The overall feeling is good.
Wanda Plaza Area | 0.47km from Wal-Mart (Shuangxi Road Branch)
The SHININGMAN HOTEL is a great choice for guests looking for accommodation in Jiaxing, having been recently opened in 2021. The hotel is just 7km away from Jiaxing Railway Station. With multiple attractions nearby including Linggongtang Culture Theme Park, Zhejiang Oriental Geological Museum (5th Floor, Zhonggang City) and Jiaxing Ke Chixu Fazhan Park, guests will find plenty to keep themselves occupied. After a long day of sightseeing, guests can retire to the comfort of the hotel. This Jiaxing hotel features parking on site. Germaphobes can rest easy - the level of cleanliness is highly rated at this hotel. This hotel is particularly popular with those traveling with families.
KKairosโ2023.12.19
Good experience, The attentive staff ensured a smooth and welcoming check-in experience. The rooms were impeccably kept with all the necessary amenities. My day got off to a great start with a tasty and plentiful breakfast buffet. As a frequent traveler who relies on taxis, I can't speak to the traffic convenience, but I can confirm that the hotel's entrance provides convenient drop-off and pick-up points for cars.
Wanda Plaza Area | 0.56km from Wal-Mart (Shuangxi Road Branch)
Opened in 2022, the Orange Crystal Jiaxing Nanhu Hotel offers travelers a pleasant stay in Jiaxing, whether for business or leisure purposes. The hotel is conveniently located a short 7km drive from Jiaxing Railway Station. There is no shortage of things to see in the area, with the Linggongtang Culture Theme Park, Jiaxing Ke Chixu Fazhan Park and Zhejiang Oriental Geological Museum (5th Floor, Zhonggang City) all nearby. In their spare time, guests can explore the hotel's surroundings. This Jiaxing hotel offers parking on site. When it comes to Jiaxing hotels, the Orange Crystal Jiaxing Nanhu Hotel is highly regarded for its excellent facilities. This hotel is the usual choice for a large number of business travelers.
DDuiduidefuqin2024.03.31
Location: The hotel is 2 minutes drive from Wanda, and there are many restaurants upstairs in the hotel, which is very convenient
Environment: The hotel is very clean and spacious, with good fragrance, and the room lighting and scenery are also great
Transportation: It is very convenient to drive, and there is a free and convenient underground parking lot
Overall, I give it a score of 5. The only drawback is that it was very hot that day and the air conditioning was not very good at night, so I woke up twice.
Perfect
1064 reviews
4.9/5
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3.387 INR
per night
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Jiaxing South Lake Scenic Area | 1.33km from Wal-Mart (Shuangxi Road Branch)
The hotel belongs to Anhui Earl Hotel Group, located in the beautiful Jiaxing. The hotel is located at 2221 Zhonghuan East Road, Nanhu District, adjacent to the beautiful Nanhu, the birthplace of the Communist Party of China, and across the road from Nanhu District Government. Surrounded by prosperous business, perfect living facilities and lush green, there are Galeries Lafayette Shopping center, Hele City, Oasis Cinema, Daimengdejia, Linggongtang Park, Nanhu District Citizen Park, Jiaxing Central Park, Nanhu District Library, maternal and Child Health care Center, etc., the transportation is very convenient, 15 minutes drive to Jiaxing South high-speed railway station, about 1 hour drive to Shanghai, Hangzhou and Suzhou. It is close to Shanghai Hangzhou Expressway, Zhajiasu Expressway and Jiasao Expressway, and it is very convenient to exit from each expressway.As one of China's high-end luxury service hotel brands, the hotel is a perfect model of the high-end luxury luxury service hotel, "Elaborate, noble for the top". The group takes "star count, heart service, new enjoyment" as the service tenet, interprets the unique brand characteristics of the Earl enjoying the royal dignity; "Comfortable and noble, healthy food, a good sleep" this is the exclusive Earl to create the brand value of the whole system chain, not only is the priority choice of business travel, but also opened a wonderful leisure vacation trip.The hotel has a number of rooms, large and small conference rooms and banquet halls, special rooms 21, as well as foot bath, SPA and other leisure and entertainment facilities, is a set of catering, accommodation, conference, banquet, leisure and entertainment as one of the high-quality comprehensive hotel; Adhering to the group's "star count, heart service, new enjoyment" of the purpose of service, welcome friends from all over the world, to provide high quality service.
GGuest User2024.05.27
This hotel has a very good location and very convenient transportation. The rooms are okay and the facilities are well-equipped. The breakfast is also very rich. There is also a coffee bar in the lobby, which is good~
Jiaxing South Lake Scenic Area | 3.83km from Wal-Mart (Shuangxi Road Branch)
The GRACE SELECT HOTEL is an ideal spot for travelers wanting to discover the city. Visitors to Jiaxing will find that the GRACE SELECT HOTEL is a fantastic accommodation choice. Jiaxing Railway Station is located approximately 6km away from this hotel. This hotel is located near many of Jiaxing's attractions including Jiaxing Botanical Garden, Kalefu Weilai Shui World and Jiaxing Cultural Center. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. This Jiaxing hotel features parking on site. When it comes to Jiaxing hotels, the GRACE SELECT HOTEL is highly regarded for its excellent facilities. Perfect for those working on the move, this hotel caters to a large number of business guests.
GGuest User2024.09.26
The room is very clean and nicely decorated . They kindly provide ear plugs, which helped a lot :)โฆ breakfast has a lot of selections. The hotel next to a foot massage place, which is very convenient. Definitely will be back again when Iโm in town next time .
Jiaxing South Railway Station | 4.06km from Wal-Mart (Shuangxi Road Branch)
The Jiaxing Zhongyuan Kaiyuan Hotel (Nanhu Avenue Branch) was recently opened in 2021, making it a fantastic choice for those staying in Jiaxing. From the hotel, Jiaxing South Railway Station is just 6km away. The nearby area boasts an abundance of attractions including Jiaxing Botanical Garden, The Memorial Boat for the First National Congress of the Communist Party of China and Huijingyuan. When guests have some time on their hands they can make use of the onsite facilities. This Jiaxing hotel offers parking on site. When it comes to Jiaxing hotels, the Jiaxing Zhongyuan Kaiyuan Hotel (Nanhu Avenue Branch) is highly regarded for its excellent facilities. This hotel is the usual choice for a large number of business travelers.
AAnonymous User2023.09.14
The room is clean and hygienic, with a few ๐ฌ. There is no desk in the room. There is a glass table. It is recommended to have a mouse pad, which can also be used as a desk. The breakfast table was not cleared in time. The mung bean soup was too sweet to be eaten. It is recommended to put sugar next to it. , you can choose the sweetness level. Itโs time to wash the breakfast steamer lid.
Jiaxing South Lake Scenic Area | 4.45km from Wal-Mart (Shuangxi Road Branch)
The Chalon International Hotel Jiaxing (Chalon Guoji Binguan) is located in the vicinity of the South Lake, a frequent destination of tourists. Jiaxing Railway Station and Jiaxing South Railway Station are just 2 km and 15 km away respectively.Guests will find palatable Chinese and Western cuisine served at on-site restaurants, and can find authentic Japanese Teppanyaki.Business travelers can make use of the business center and meeting rooms seating from 10 to 500.Guests with leisure time on hands can take a walk in the hotel' two gardens.
Bbetty_775202024.10.08
Environment: It takes more than ten minutes by taxi to Nanhu Lake, Yuehe River and other major attractions, and 10 minutes to drive a shared electric car. There is a place to return the car, which is very convenient.
Facilities: The parent-child room is very considerate and has prepared toothbrushes that are not afraid of falling. Haha, other facilities are also very satisfactory
Moon River Historic District | 5.55km from Wal-Mart (Shuangxi Road Branch)
Opened in 2023, the ๅๅ ดๅๆนๆๆฒณๆบๆบ้ ๅบ is a great accommodation choice in Jiaxing. The hotel is just 3km away from Jiaxing Railway Station. The nearby area boasts an abundance of attractions including HuaTing Jie, Pingshan Park and Jiaxing Art Museum. In their spare time, guests can explore the hotel's surroundings. Guests of this Jiaxing hotel can make use of the parking facilities. When it comes to Jiaxing hotels, the ๅๅ ดๅๆนๆๆฒณๆบๆบ้ ๅบ is highly regarded for its excellent facilities. This hotel is a popular accommodation for groups of friends traveling together.
XXihayouyou2024.08.10
Super satisfied stay, the price is particularly high!
It cost more than 200 yuan and it feels better than many five-star hotels I have stayed in.
First of all, the service is particularly good, there is free parking, the staff came to greet our car from afar, took the initiative to help with luggage, and the check-in service staff were very enthusiastic.
Cute children's toothbrushes, giraffe patterns, and good quality children's slippers are also provided.
The room is quite big too.
The location is particularly good, two or three hundred meters away is the Moon River Historic District.
What surprised me most was the breakfast. The breakfast category was very rich, with freshly cooked small wontons and noodles, and there were many styles of drinks, and it was delicious. My husband has not dared to believe that this is the room I have booked for more than 200, hahaha.
Moon River Historic District | 5.58km from Wal-Mart (Shuangxi Road Branch)
Renovated in 2023, the Yuehe Hotel is a great choice for accommodation in Jiaxing. The hotel is conveniently located a short 3km drive from Jiaxing Railway Station. This hotel is located near many of Jiaxing's attractions including HuaTing Jie, People's Park of Jiaxing and Zongzi Culture Museum. This hotel makes a great place to kick back and relax after a long day of sightseeing. This Jiaxing hotel offers parking on site. If you are looking for a convenient place to stay, our guests have told us that this location is excellent. This hotel is particularly popular with those traveling with families.
WWeizhijia2024.10.06
Give the hotel a thumbs up๐๐๐
Excellent location๐
Great front desk service๐, the front desk lady Zhang Yilingguo's service, took the initiative to upgrade my room, and it was 2 rooms. Seeing that we brought 2 children, knowing that I was traveling with my parents, she took the initiative to give me meal coupons, and also gave me extra themed ice cream. When I checked in, a handsome guy took the initiative to take our luggage. This service really feels like home.
In terms of food, the breakfast is rich, clean, and the waiter cleans up the used tableware as soon as possible.๐
Let's talk about the environment of the hotel. Yuehe Ancient Street is right outside the door. It's so convenient. It's within walking distance to eat at my Internet celebrity restaurant. This cost-effectiveness makes my family and friends like it for me, hahahaha
Jiaxing University Area | 5.65km from Wal-Mart (Shuangxi Road Branch)
Very new hotel, not far from Nanhu scenic spot. The bedding is great, I slept soundly, parking is convenient, you can park on the ground or underground, the staff's service awareness is also good, and their attitude is very nice. It would be better if the breakfast could be richer.
GGuest User2024.05.05
Very new hotel, not far from Nanhu scenic spot. The bedding is great, I slept soundly, parking is convenient, you can park on the ground or underground, the staff's service awareness is also good, and their attitude is very nice. It would be better if the breakfast could be richer.
Outstanding
723 reviews
4.8/5
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Latest Reviews for Jiaxing hotels
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Explore honest ratings and real traveler reviews to help you find the perfect stay.
4.8/5
Outstanding
Bblaire_๐I am international guest and this is my own experience in this hotel .I would say mainly 3 things about my experience
1๏ธโฃlocation: this hotel is not having 10 out of 10 location because itโs kind of hard for you to find Boba tea shop b/c it far away from the center ๐ฅฒ๐คฃ
2๏ธโฃcleaness and Amenties: this hotel was giving me the feeling of a new and clean ,beautiful design hotel ๐.I really love the restaurant of this hotel because it has a lot of really delicious food even though my families is asian and they are not eating Chinese food much because it too oily and spicy ๐ but we just fall in love with this restaurant .we especially love the lobster tofu and the vegetable soup๐ฆ๐คค
3๏ธโฃ last but not least , their services and the enthusiasm of the receptionist - a young Chinese lady & a tall ,good English men, a Chinese men. they are all really friendly and always try to put effort to help us : to carry luggages, to explain when we ask where we should go to visit and what the food we should eat in the restaurant I just mentioned above, even though some of them are not speaking English but they still trying to translate for us because the menu is all Chinese. ๐๐ฅ๐ฅโ My cousin bought 2 cakes but luckily he just paid for 1 because the seller said buy 1 get 1 free๐๐คค
โค๏ธ๐ฉนbefore we check out the hotel , my sister was wearing contact lens but she forgot eyes drop . one of the lovely receptionist drove her by his own car to the shop and help her to buy the eyes drop. She told me sheโs been many 5 ๐ hotels but this one is incredible and deserve receive more guest and popularity.
๐lastly the receptionist help us to booked a car for my family five people and some big luggages . this review is so long but I have to mention that the driver is also really enthusiasm .
he drove us 1 hour 30 minutes to the skiing place. this is the first time we going to this place so he also helped us . finally he drove us 4 hours to our new hotel in Shanghai .He deserved the tips guys. ๐ฅบ
ME AND MY FAMILY LOVE THIS EDEN PLATINUM hotel SO MUCH , just a little bit mistake from the beginning is there is no one help us with our luggages when we first enter the hotel, then i asked them for help and they still so willing to do . i was so shock at first but everything was much better so i would still rate 9.5/10.
KKatnisyanI stayed at Shengting Hotel last weekend and had a very good experience. Since the telephone consultation, the housekeeper Linlin was very kind and considerate. She took the initiative to add WeChat, helped confirm the order, and arranged for the little brother to wait at the tourist center to take us in. Because there were 3 adults on this trip, an extra bed was needed. The hotel arranged two room types for us to choose if the room allowed. One is a suite with a large room area, but it will be a little noisy on the street. The other is a superior king-size bed room with a relatively small area but quiet. In the end, we chose the suite. Although there will be some human voice interference at night (the hotel reminded us), the overall stay was extremely comfortable. My mother even felt that she slept better than at home. I have been to Wuzhen many times before, and I have stayed in many hotels inside and outside. None of them can compare with Shengting in terms of service. In addition, there are obvious advantages in hardware. The hotel is located in the middle of the main road. It is convenient to go either way. A few meters from the door is the designated location for the drama festival carnival performance. It is very convenient to watch the performance. The design of the hotel is also in line with my aesthetic taste. The overall structure is an old house, and the room is antique and beautiful. And because it is not near the water, it will not be damp and cold. Once I stayed in other hotels, the quilt was damp... The hotel has several options for breakfast. We chose the morning tea guest (equivalent to the self-service of each morning tea stall in the floating market). It is so comfortable to have tea by the water. Finally, we wanted to go to Beizha before leaving. After Linlin learned about it, she arranged a brother to take us to Beizhakou by the best route. Although this trip to Wuzhen only lasted two days and one night, it was very successful and happy. I am especially grateful to the housekeeper Linlin and several brothers. I will only choose Shengting when I go to Wuzhen in the future.
KKazzy travelerInspirok Hotel Tongxiang- First time back in Tongxiang after 4 years. 7 nights in a spacious โBusiness Roomโ in building B with 2 very firm king single beds that gave me a sore upper back. (I don't have back problems normally...) Flat pillows. The hopeless Air-conditioning struggled to get to an absolute low of 23C and was noisy. (32C days and 26C nights.). Huge bathroom with bath. Flow limited shower with hand shower and rain shower. Mostly quiet due to reduced occupancy and outside traffic. Good blockout curtains. International power points with USB power but you must have an earth pin if you want to use an Aussie plug. (Or risk manually pushing up the earth lockout.) Many free english movies available now on the tv in reasonable quality. One thing that I found particularly handy was that a small tube of liquid laundry detergent is supplied and some hooks above the bath.
There was no bar fridge in my room on arrival but one was quickly supplied, gratis, when I asked. (Empty).
Large shopping mall one block from the hotel and small 7-eleven type shop very near the front entrance where you can buy tsing taos for 6rmb.
The included buffet breakfast was pretty average with fewer choices and poorer quality than similar 5* hotels. Very average automatic coffee machines and coffee pots. It was also so overcrowded on the Sunday- with a convention booking- that many people could not be seated. Most mornings it was reasonably quiet.
Excellent room service Indonesian fried rice. I also had the โall you can eatโ buffet a couple of nights but thought that it was over priced for the quality of food available at 138RMB (approx 30aud.)
Reasonable wifi access throughout the hotel and I was able to read my Gmail but not send it. (I couldn't even download it in Jiangsu.)
There is no option on the Trip booking page to ask for 'special requestsโ for this hotel. Also no option to ask for a non smoking floor and I wasn't asked at check-in. Very annoying.
GGchhuajiejieThe hotel is clean, the rooms are large, the facilities are user-friendly, the service attitude is good, the boss is very enthusiastic, and he also introduced us to the travel guide. There are pick-ups and drop-offs to the surrounding Nanzha, Dongzha, Wucun, bus stations, etc. The location is good, it is very close to the No. 2 gate of the Xizha scenic area, and it is only a 3-4 minute walk away. Sister-in-law cakes are also given when leaving the hotel
KKay GanThe Dockside Boutique Hotel is a true marvel, offering an unparalleled experience of luxury and uniqueness. The rooms are not just spacious but exude a high-class elegance that surpasses expectations. Their attention to detail in room design and amenities creates an ambiance of sophistication and comfort.
The hotel staff further elevates the experience with their exceptional friendliness and attentiveness, ensuring that every guest feels welcomed and well-cared for throughout their stay. Their warm demeanor adds a personal touch that enhances the overall hospitality.
However, what truly sets the Dockside Boutique Hotel apart is its exceptional environment. The view of the bridge and river from the rooms is awe-inspiring, offering a picturesque scene that captivates the senses. Watching the flow of the river or the architectural beauty of the bridge from the comfort of your room creates an unforgettable and unique experience that defines the essence of this boutique hotel.
In summary, the Dockside Boutique Hotel is a haven for those seeking not only luxurious and spacious accommodations but also a one-of-a-kind environment that combines breathtaking views with top-notch hospitality. It's an ideal choice for travelers looking to indulge in luxury while immersing themselves in a truly special setting.
MMichael & Nici Exploring China and BeyondWe booked our stay at the Four Points by Sheraton Hotel in Jiaxing, to celebrate my wife's Birthday, and to enjoy Dragon Boat Festival.
The initial impact when entering the Hotel is good, the fragrance is pleasant, and the decor is modern and sleek.
During the online booking process, I had some Special Requests โRomantic Themeโ for the room, the request, was promptly approved.
Upon entering the Hotel, we were greeted by Sandy, at the front of House / Reception area.
Her service was prompt and professional.
She was friendly and informed us, that my wife would be receiving a cake for her Birthday.
The check in process was efficient.
We had the opportunity to briefly meet Edith, the Manager on duty.
She was friendly and welcoming.
The Birthday Cake and Fruit Platter, was delivered to our room, shortly after we checked in.
In my experience, the โRestaurantโ is the โheartbeatโ of any successful Hotel.
A restaurant with poor service and / or bad food, will surely lead to the demise of the business.
Fortunately, that's not the case for the โEatery Restaurantโ at the โFour Points by Sheratonโ in Jiaxing.
The Restaurant's Staff are all very professional, and take pride in what they do.
The Buffet Dinner is available, during the weekends, and is very reasonably priced (great value for money).
The variety and quality of the cusine, is on International standard.
Western and Chinese dishes, are professionally prepared, and served at this Restaurant.
If I were to single out on special dish, it would most definitely be the โBeef Wellingtonโ, it was perfectly cooked and presented (the Best I have eaten, to date).
Compliments to the chef/s in this regard.
Special thanks to Tina, whom is always courteous, when I / we, visit the Restaurant.
Infact, Tina is the reason for my return and stay at the Hotel, this time around.
As she was most courteous and professional, during another visit to the Restaurant some time back.
Thank you again, Tina.
We would also like to thank Gary, whom provided superb service and courtesy, during the Dinner service.
I could not help but notice, that Housekeeping were cleaning the rooms thoroughly.
Their service should not be overlooked, as their hard work, ensure that the facilities remain on standard.
Breakfast was excellent, with a superior variety of quality dishes and ingredients available.
We can recommend the โFour Points by Sheratonโ Jiaxing, to all guests, foreign and domestic.
We look forward to our next stay, and hope to enjoy many more special moments at this Hotel.
See you soon.
EEmery TanWe have been assigned to Room 67 under Mo Mo De Jia (้ป้ป็ๅฎถ)! How lucky to have such a helpful and kind owner and we truly felt the hospitality!
We arrived at WuZhen at 1am (due to flight delay and long journey) and our owner still helped us with luggages in her sleepwear (we felt so sorry). Mrs owner always check on us and we felt like home. They prepared us delicious wholesome breakfast and also helped us in booking the following day's Morning Tea ๆฉ่ถๅฎข session.
All the people there were so kind and one of my best experiences in China is the one in Wuzhen. The ancient town is so beautiful, enchanting and peaceful with kind people around us. Nice riverside view from our room too!
Oh ya, the hair dryer in our room was awesome!
EESMLIts our 2nd time in Wuzhen, so we prefer staying a night is the best way or the only way for tourist to enjoy wonders of Wuzhen Watertown.
This hotel is located inside the watertown so you have the privilege to roam till late and as early in the morning.
Since its our first time staying in the hotel, we are not aware that the hotel has 2 entrances. We checked in at the common area, while our luggages will be transported to our designated hotels, since we only had a day to explore, without dropping to our hotel we go straight to the West part of Wuzhen water town.
This time we almost finish the whole area, and we felt so amazed with bands singing inside restaurants, and it turned out so well.
During the day, you can enjoy the old stone alley. We stayed in East gate, one unit has 3 rooms, 1 on the 1st floor (which we had), while 2 more rooms upstairs. Ground floor has a common area for morning tea time.
We choose the lower ground since it has balcony overlooking a part of the watertown. While for the room, definitely its expected to be old style, but its clean, with typical Chinese decor of 4 posts bed frame, which practically makes the room a bit crowded.
Breakfast is typical buffet type, good taste. Servers are very efficient, since guests coming in continuously. They're so attentive as soon as you finished your food, they'll surely cleans your plate out.
Overall, we did enjoy our stay.
AAlexcnHotel itโs one of the best in this city . Location also very convenient and with clean and modern environment. Public areas very cold , especially at the breakfast restaurant.. suppose to be warm but unfortunately most of guest need to keep the coat on . Not suitable to eat dinner at the hotel due for the same reason . Pity .
GGuest UserIt's no exaggeration to say that I will definitely recommend ALILA Hotel WuZhen to my friends if they have plans to travel to Jiaxing.
From the moment I arrived the hotel, I felt the warm welcome from the front desk staff. I was really enjoying the warm welcome drinks, fresh pear juice provided by the check-in lobby. In particular, thanks to Sherry, the receptionist, who contacted me in advance before my arrival and kindly reminded me that thick clothes need to be prepared for the local cooling.
The concierge took the initiative to help me bring my luggage to the room and personally guided me to the room, they gave a detailed introduction of the hotel facilities and dining outlets. I was greatly moved and surprised by the exquisite welcome amenity prepared on the table in the room. There are delicate and delicious macarons, fresh fruit plates prepared with care, a bottle of fine red wine, afternoon patisserie with Zhejiang characteristics, and even a welcome letter handwritten by General Manager Nick. I can feel that Alila's staff really treat guests with true heart.
I still want to thank a boy who worked in the hotel bar. I'm sorry that I forgot his name. He patiently took beautiful photos of me on the afternoon of my arrival, recording my wonderful moment in the Alila Hotel.
I really enjoy the relaxing time in the bar of this hotel. There is a standing performance of Filipino band in the bar at night. The service provided by the band was very good. They cared about each guest on the scene and asked each guest what song they wanted to listen to in a friendly and warm manner. I was really immersed in relaxing and drinking there.
The breakfast in the hotel is well-done. The food quality and taste are very good. The breakfast choices are very rich. The only disadvantage is that the skin of shrimp dumplings is too thick. Alex, the Director of Food and Beverage, actively inquired about our stay experience and personally served us with care. The service was very good. He knew that we felt too hot when sitting outdoors and quickly helped us transfer to the indoor table near the window.
When I was checking out, the front desk staff treated us warmly as always, and gave me a sleeping pillow spray and a wash and care package as a parting gift, which greatly moved me again. Compared to the next hotels I stayed in on this trip, the hotel that impressed me the most was definitely the Alila Hotel, with its superb service.
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How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.