Crowne Plaza Jinan Runhua Hotel Reviews

I had a perfect stay. The breakfast was good. Services from lobby to hotel counter were excellent.

Beautiful hotel very friendly and helpful staff . A special thank you to Dora who was super nice. Rooms are spacious , modern and very clean

Amazing travel experience, thanks for the staff Riley.

I have tried various hotels in Jinan, and this is my second stay. The hotel is new, the service is good, the hotel is cost-effective, it is close to Jinan West Railway Station, not in the bustling business district, quiet and comfortable, it is the first choice if you drive to Jinan.

Recently, I had the honor of staying at the Crowne Plaza Jinan Runhua, and this experience undoubtedly exceeded all my expectations. Entering the hotel, the lobby is located on the 33rd floor, which is extraordinary. It also has a viewing area and an Internet celebrity check-in area, which is eye-catching. The interior of the room is spacious and bright, and the mattress is soft and comfortable, allowing me to enjoy a quiet and beautiful night during my busy schedule. The room is also equipped with a Xiaomi air purifier, and the details show the quality, which makes me feel the hotel's care and care. Throughout the stay, from the concierge at the door to the guest relations director in the lobby on the 33rd floor, to the staff at the front desk to check in, everyone treated every guest sincerely from the bottom of their hearts, especially RILEY Ruili's professionalism left a deep impression on me. This kind of service attitude is rare in other international hotels. I look forward to enjoying this warmth and comfort when I come to Jinan next time. I also recommend the Chinese restaurant in the hotel, the service is great, and the dishes are great 👍🏻

New hotel with nice environment, good facilities and first-class service, especially Riley at the front desk, who is very considerate and a considerate little beauty. I will choose this hotel again when I come to Jinan next time. Recommend!

During the National Day holiday, I took my children to Jinan for a trip and stayed at the Crowne Plaza Jinan. It was my birthday, so the hotel thoughtfully upgraded my room and gave me a birthday cake! The hotel's hardware facilities are very good, the coffee machine is very special, and the hotel's location is also very good

The hotel is conveniently located, and you can get there in seconds by calling a Didi. The doorman on the first floor also has a strong sense of service and politely guides guests to check in. Ms. Riley, the hotel's guest relations director, carefully arranged everything for me, fearing that there would be poor service, so considerate. The front desk check-in and check-out were also very fast, and the lobby on the 33rd floor had a wide and bright view. In short, when you come to Jinan, you should stay at the Crowne Plaza Jinan! !

The hotel lobby is on the 33rd floor. You need to take the elevator to the 33rd floor to check in and then take another elevator to the guest room floor. I was really honored to have Riley upgrade my room when checking in. Really lucky. I like the pillows prepared by the hotel the most. They have pillows of different materials to choose from. This also gave me a good sleep. I really recommend staying here.

The first time I stayed here, I was touched by the guest relations director, Riley. She was warm and attentive to others, which deserves great praise. The hotel has a unique geographical location, and the service is warm and thoughtful, which makes people feel warm. The rooms are spacious and bright, luxuriously decorated, and the breakfast is varied and delicious. The hotel has complete facilities and an elegant environment. It is an ideal choice for business trips and leisure vacations!

The room was very nice. There is a little story. When I opened the window, a piece of screen fell off. It was nothing. It was a movable screen! I called the front desk and they handled it: first, the front desk immediately arranged for someone to repair it. Second, after the repair was completed, the housekeeping supervisor: Miss Riley, immediately arranged for me to upgrade my room. This service was really thoughtful~ Good service, good staff, good hotel. I will definitely go there next time I go to Jinan! Miss Riley is patient and dedicated in service, which deserves praise

A standard 5-star hotel, newly opened at the beginning of this year, with a swimming pool temperature of 28+°C and no chlorine disinfection, clean, and a pool depth of 0.9-1.4M. Towels and bottled water are provided, and there is dry steam. The gym equipment is sufficient and all very new; there are many seats for breakfast, which is spacious and comfortable, with many varieties, and many types of "freshly squeezed juice", but the taste decreases after adding water, including hot dishes, which have many varieties. It is recommended to reduce 1/3 of the varieties (enough varieties) to improve the quality.

It's worth staying here. First of all, the location is very close to Jinan West Station, and you don't have to worry about traffic jams and missing the high-speed rail. You can leave calmly. Secondly, the hardware is very new but there is no smell. It is high-end and classy, ​​low-key and luxurious. Even the hair dryer is Dyson, so I, who loves long hair, don't have to bring my own hair dryer every time I go on a business trip. Moreover, the rooms are on high floors with first-class views. This time I didn't have time to experience the gym or something, so I set a small goal to go there next time. Finally, let's talk about the service. It's so warm and polite. I especially thank the two front desk staff Zhang Ning and Liu Yan (Dora?) at check-in and check-out. The service is thoughtful and professional. In short, I will consider it as my first choice next time I come to Jinan.

Environment: The hotel is very new. The small appliances in the room are well-equipped, including air purifier, coffee machine, Dyson hair dryer, and Bluetooth speaker. Each one can be charged and is very practical. The concierge is enthusiastic and proactive. Since the front desk is on the top floor, the instructions are quite clear. There are Jinan specialty restaurants for breakfast, so you don't have to go out to taste them.