Mercure Jinan west railway station Reviews
Mercure Jinan west railway station
Rongce Center, No.3179 Qilu Avenue, Huaiyin District, Jinan, Shandong, ChinaView Hotel Details
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1 night
Mercure Jinan west railway station Guest Reviews
4.8/5
Excellent
516 review
Verified reviewsLocation4.8
Amenities4.8
Service4.8
Cleanliness4.9
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All reviews(516)
Positive reviews(512)
Reviews with photos/video(74)
Friendly front desk staff(72)
Delicious breakfast(61)
Large rooms(51)
Awesome amenities(47)
Would stay again(25)
Close to train station(25)
Well decorated(8)
Perfect for business trips(8)
Negative reviews(4)
Jeanstee
Standard Double Room
Stayed in Aug 2024
Business travelers
1 review
Outstanding
Posted on Aug 6, 2024
Location is quite decent, just across the Jinan West Railway Station. The room was clean and tidy. I had a very good check-in service with the receptionist named Panda. She’s very helpful and cheerful.
Response from Property: Hello! Thank you for taking the time to Jinan West Station Meju Hotel check-in experience to make a sincere comment. We are honored to be able to provide you with different quality service, which is what all of our employees should do. We look forward to your next visit.
Palmy263
Standard Double Room
Stayed in Jun 2024
Solo travelers
19 review
Outstanding
Posted on Jun 8, 2024
Everything is so good tye location very near the railway station staff excellent they go out of their way to help guest specially the front desk restaurant staff and the house keeping staff its value for money great place no hesitation in recommending it to all travelers budging Jinxn
Response from Property: Thank you for your visit, and we sincerely appreciate your love and recognition of Mercure. You remember the wonderful time here, which moved us deeply. We welcome you to stay next time and hope to have more opportunities to serve you!
Aleku
Superior Double Room
Stayed in May 2024
Business travelers
58 review
Very Good
Posted on May 26, 2024
Good location for one night. Not new hotel. Some rooms have a very strong smell of smoke
Response from Property: Dear Guest, Miju is paying more attention to your experience in Miju while serving you well. Miju is also growing and improving the quality of our service. I hope you can give me more suggestions to grow with Xiaomei
Guest User
Standard Double Room
Stayed in Apr 2024
Solo travelers
4 review
Great
Posted on Apr 12, 2024
Overnight stay to carch a train in the morning. Overall statisfactory, room is hugh. Would have preferred the sound level of tv to be louder and the water in the shower at a higher temperature.
Response from Property: Thank you very much for choosing Mercure Jinan West Station. Xiaomei has always hoped to infect every guest with enthusiastic service, and Xiaomei has been working hard. Xiaomei looks forward to your next stay. Remember to give me a 5-point praise next time~ Xiaomei looks forward to your next stay~
Ahmed Hussein Mahmoud
Standard Double Room
Stayed in Apr 2024
Business travelers
10 review
Amazing
Posted on Apr 23, 2024
Very nice hotel with helpful stuff and very good location beside the train station
Ahmed Yosr
Deluxe Twin Room
Stayed in Jul 2024
Business travelers
1 review
Outstanding
Posted on Aug 4, 2024
More than excellent in everything
Response from Property: Thank you very much for your evaluation of Xiaomei. Xiaomei welcomes you to stay next time!
Jacobus Martinus Wilhelmus
Guest Big Bed Room
Stayed in Feb 2024
Business travelers
3 review
Very Good
Posted on Feb 27, 2024
It’s a nice hotel at a good position with good services
Guest User
Standard Double Room
Stayed in Jul 2024
Business travelers
4 review
Outstanding
Posted on Jul 2, 2024
Excellent
KOUREKAMA MOCTAR
Standard Double Room
Stayed in Jan 2024
Business travelers
46 review
Outstanding
Posted on Jan 31, 2024
Really good
Guest User
Standard Double Room
Stayed in Sep 2024
Couples
8 review
Outstanding
Posted on Oct 1, 2024
This stay was a good experience. The place was clean and tidy, the service was friendly, and the front desk staff Sunny and Allen provided great service. I will stay here again next time!
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Response from Property: Dear guests, hello! All our details and care, all our efforts and seriousness are to get your sincere affirmation. Thank you for your praise. If you like it, please come back often. I wish you a happy life!
Anonymous User
Deluxe Twin Room
Stayed in Sep 2024
Travel with friends
6 review
Outstanding
Posted on Sep 23, 2024
The hotel is new but has no smell. It has a light luxury style, is clean and tidy, and has a good low-key atmosphere. The breakfast is nutritious and diverse. The front desk upgraded the room for free, and they also gave us snacks. It's really thoughtful... I will choose this hotel next time
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6/8
Response from Property: All our details and care, all our efforts and seriousness are to get your sincere affirmation. Thank you for your praise. If you like it, please come back often. I wish you a happy life!
Guest User
Standard Double Room
Stayed in Sep 2024
Business travelers
5 review
Very Good
Posted on Sep 24, 2024
It's clean and the service is good. The takeaway was delivered to the wrong place and the front desk helped me get it. It's close to the high-speed rail, but it still takes a while to walk if you drag a suitcase. It's recommended to take a taxi at the starting price. The breakfast selection is a little limited. There are only leftovers of fruit at 9:30 and no refills.
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Response from Property: Dear guests, thank you for choosing to stay at Mercure Jinan West Station. We are sorry that we were unable to bring you a perfect stay experience this time. Xiaomei is deeply sorry. Xiaomei will definitely strengthen the training of employees and make up for meals in time. I hope you can give Xiaomei a chance, and you are also welcome to stay again to witness our changes!
Guest User
Standard Double Room
Stayed in Sep 2024
Business travelers
7 review
Outstanding
Posted on Sep 16, 2024
Wow! Your cooking skills are just like a five-star chef! It's a sweet bomb that won't make you fat, so satisfying! 🍩's dishes are impressive, the texture and taste are perfect, and they are really delicious dishes that make people linger. (≧▽≦)/~┴
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Response from Property: All our details and care, all our efforts and seriousness are to get your sincere affirmation. Thank you for your praise. If you like it, please come back often. I wish you a happy life!
Guest User
Standard Double Room
Stayed in Sep 2024
Business travelers
1 review
Outstanding
Posted on Sep 4, 2024
Highly recommended! Very close to the station! The front desk is hospitable and will recommend nearby food! The room environment is also very good, very clean and hygienic! It is also very convenient to order takeout, and the robot will deliver it to the door of the room. I will choose this place next time I come!
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Response from Property: Dear customer, hello! Thank you very much for your support and love for Xiaomei. Xiaomei believes that good reputation must be recommended by the most sincere satisfaction of customers. At the same time, Xiaomei is also very honored to provide you with the best service. You are very welcome to choose our Xiaomei again whether you are on a business trip or a trip! Sincerely look forward to your visit again!
Shengpeileiluxun
Standard Double Room
Stayed in Aug 2024
Solo travelers
15 review
Outstanding
Posted on Aug 27, 2024
The room is clean and fresh, the service attitude is very good, if you need something, the robot will deliver it quickly. The breakfast is self-service and the variety is also good. A relatively satisfactory hotel
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Response from Property: Dear guest, thank you for taking the time to share your accommodation experience. As a service industry, we are very happy to make guests feel at home. We sincerely look forward to your visit again! I wish you a happy life!