Fanke Hotel (Jinan Railway Station) Reviews

Response from Property: Thank you!Wish you happiness!

Response from Property: Enterprises should do things that are beneficial to society. Good enterprises are supported by a correct concept. We always firmly believe and believe that customers are the smartest! Listen to the voice of customers and stand with customers to succeed! The greater the enterprise, the more it needs to achieve high customer satisfaction! The better the service work is done, the faster the enterprise will develop! Vancl is clean, adheres to environmental protection and safety, and quality first; second, the Internet speed is fast, all rooms have smooth wireless WIFI, and there is a UPS power supply; third, the service is fast and warm, which satisfies the guests; fourth, it is close to the exit of the railway station, only 3 minutes walk, and the airport and bus station are within 300 meters of walking! Fifth, it is needless to say that integrity and speed, reputation first, not profit first. Vancl always takes customer satisfaction as the first! Vancl Hotel takes the happiness and satisfaction of customers as the greatest satisfaction, unity of knowledge and action, and quality as the foundation! Sixth, there is a free enclosed parking lot, which is safe for travel; seventh, a large number of scientific and intelligent products are used to provide security services for guests. Eighth, consider guests everywhere, free luggage storage; delayed check-out is flexible. Ninth, hot water is good and bathing is comfortable. Thank you for your support and trust! Thank you to every guest! Although Vancl is not perfect and has its flaws, we serve you wholeheartedly and help every guest better in our growth. Helping others is helping ourselves! Satisfying our guests is our only guiding principle, and the needs of our guests are the direction of our actions.

Response from Property: Jinan currently has three railway stations: Jinan Station, Jinan East Station, and Jinan West Station. We are at Jinan Station, which is the largest railway station in Jinan. It is located in the city center and is close and convenient to various tourist attractions and shopping centers in the city. To help you find the hotel, here is a brief reminder: After you get to the ground from the exit of Jinan Station, you can see the three big characters of the ticket office 20 meters away. Go to the entrance of the ticket office and turn left for 100 meters. In this way, you can easily find the hotel without having to identify the direction. When you walk out of the station and walk to the entrance of the ticket office, you will see the four characters of Vancl Hotel. Jinan Station and Jinan West Station are 12 kilometers apart. There is a special bus line K156. The journey from Jinan Station to Jinan West Station takes about 30 minutes. The fare is 2 yuan, and the taxi is 30 yuan. There are enough self-service ticket machines at the railway station, and there is basically no need to queue up, so it is convenient to buy tickets. Since Jinan uses dedicated bus roads, it can travel smoothly even when the roads are the busiest. Jinan West Station and Jinan Station are both departure stations. The hotel is about 200 meters away from the bus stop, which is very convenient for traveling to Jinan West Station and major tourist attractions in Jinan. There is a bus to Jinan International Airport at the Lianyun Bus Station 300 meters away from the hotel. There is one bus every hour starting at 6 am and it takes 40 minutes to reach the airport. Reminder: Disposable slippers can be obtained for free at the front desk. Within ten years after check-out, guests who have stayed at Vancl Hotel can also store their luggage for free without spending money. The needs of the guests are the direction of our efforts; when you are away from home, the mood of the guests is the most important! Safety is the top priority! We hope to care for guests like caring for family members, and satisfying guests is our unswerving goal!

Response from Property: Guests are the thermometer of the hotel's operating quality and service quality. Guest satisfaction is the biggest motivation for our work. Guests are constantly measuring and judging with their hearts, voting with their feet. Factors that make guests happy and satisfied, bring pleasant feelings, make everyone like us, have good cost-effectiveness, high safety performance, affinity, etc. will make guests consume or leave us, so we pay special attention to training employees to pay attention to guest satisfaction. Under the premise that economic conditions allow, guests consume a kind of mood, buy an experience, and a good time, so our hotel stands at this height to provide attentive service. We think that helping guests is helping our future! We are happy to do everything that makes guests happy! We hope to hear the real voice of guests, understand guests better than other hotels, and make guests like the hotel more! Reminder: Walk 20 meters from the exit of Jinan Station towards the ticket hall, and go straight to the left for 100 meters at the entrance of the ticket hall facing the ticket hall. The room area is 16-22 square meters, with 24-hour constant temperature hot water, private bathroom, uninterruptible power supply, split air conditioning, four-star standard mattress, bedding, hair dryer in the room, fiber optic broadband plus wireless WIFI, and 30 minutes of free phone calls; free candy at the front desk; all disposable toiletries in the room are free; free disposable slippers at the front desk; free luggage storage for 180 days within ten years after check-out (uninterrupted 24-hour monitoring to ensure that the storage process is reassuring for guests!) We insist on quality, credibility, and standards, so that guests can consume safely and with confidence; welcome to visit us next time!

Response from Property: Jinan currently has three railway stations: Jinan Railway Station, Jinan East Railway Station, and Jinan West Railway Station. We are at Jinan Railway Station, which is the largest railway station in Jinan. It is in the city center and is relatively close and convenient to various tourist attractions and shopping malls in the city. In order to make it easier for everyone to find the hotel, here is a brief reminder: After exiting the Jinan Station and reaching the ground, you will see the three characters "Ticket Hall" 20 meters away. Go to the door of the ticket hall, face the ticket hall, and go straight to the left for 100 meters. This makes it easy to find the hotel without having to find directions. When you exit the station and walk to the entrance of the ticket hall, you will already see the four words "Fanke Hotel". Jinan Station and Jinan West Railway Station are 12 kilometers apart. There is a dedicated bus line K156. The journey from Jinan Station to Jinan West Railway Station takes about 30 minutes. The fare is 2 yuan, and a taxi is 30 yuan. There are enough self-service ticket vending machines at the train station, so there is basically no need to queue up, making it convenient to buy tickets. Because Jinan uses dedicated bus roads, traffic can flow smoothly even when the roads are busiest. There are departure stations between Jinan West Railway Station and Jinan Railway Station. The hotel is about 200 meters away from the bus station. It is very convenient to travel to Jinan West Railway Station and major tourist attractions in Jinan. There is a bus bound for Jinan International Airport at the intermodal bus station 300 meters next to the hotel. The bus runs every hour from 6 a.m. and takes 40 minutes to reach the airport. Reminder: Disposable slippers are available for free at the front desk. Guests who have stayed at Fanke Hotel within ten years after check-out can store their luggage for free without spending any money. The needs of our guests are what we strive for; when we go out, our guests’ mood is the most important! Safety is top priority! We hope to care for our guests like we care for our family, and satisfying our guests is our unswerving goal!

Response from Property: Dear, you planned to check in early and didn't check in one morning in advance. In your case, it should be two days' room rate, and you arrived in the early morning. How can it be possible for you to spend a day's money to check in early at midnight the day before? We did nothing wrong. The rooms are full on May Day, and no one will check out in the middle of the night. Early check-in We are the most relaxed in the hotel industry, you can check in early before 8:00 in the morning. Many hotels only allow check-in after 12 noon. Although there is no room, we still find a place and provide quilts for you to stay in the middle of the night. We are eager to provide a place for you to sleep, but you think we are not perfect? It's not something a hotel has to do to provide quilts and a massage table and find a place for you to sleep. We only need to provide you with a room before 8:00 in the morning to meet the contract requirements. We seldom meet unsatisfied customers who come to our store. Although we are a budget hotel with average hardware conditions, we welcome customers with enthusiasm and serve them as best we can. Customer satisfaction is our purpose and soul.

Response from Property: Sorry for the inconvenience! It was the peak of the May Day holiday when you checked in. From the picture, it should be a standard room on the fifth floor. The room is a standard that was converted from a double bed room, not a standard room. If you come back next time, we will offer you a 50% discount on the regular price as an apology! We have more than 120 rooms in total, including business rooms. Welcome to visit us next time.