Kyriad Hotel (Jinan Hi-Tech Wanda Plaza Tianchen Road Branch)

Kyriad Hotel (Jinan Hi-Tech Wanda Plaza Tianchen Road Branch) Reviews

Kyriad Hotel (Jinan Hi-Tech Wanda Plaza Tianchen Road Branch)

No. AZ-102, Block A, Hisense Tianchen No. 9, Jinan Area, Pilot Free Trade Zone, Lixia District, Jinan, Shandong, ChinaView Hotel Details
Kyriad Hotel (Jinan Hi-Tech Wanda Plaza Tianchen Road Branch)
Kyriad Hotel (Jinan Hi-Tech Wanda Plaza Tianchen Road Branch)Kyriad Hotel (Jinan Hi-Tech Wanda Plaza Tianchen Road Branch)Kyriad Hotel (Jinan Hi-Tech Wanda Plaza Tianchen Road Branch)
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Kyriad Hotel (Jinan Hi-Tech Wanda Plaza Tianchen Road Branch) Guest Reviews

4.6/5
Very Good
875 review
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.6
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All reviews(875)
Positive reviews(841)
Reviews with photos/video(266)
Friendly front desk staff(152)
Awesome amenities(90)
Delicious breakfast(84)
Classy environment(81)
Convenient parking(61)
Many amenities(40)
Would stay again(33)
Loved the night views(5)
Negative reviews(34)
N3MANJA92
Queen Room
Stayed in Jun 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Jun 25, 2024
Great hotel, comfortable and clean and very quiet. Staff is very helpful. 👍🏻
Anson
Queen Room
Stayed in Sep 2024
Business travelers
23 review
4.2/5
Very Good
Posted on Oct 2, 2024
Place was accessible to go
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel in all aspects. Everything we do only brings a different experience to every guest. We are really touched by your satisfaction and affirmation, and we will continue to work hard to prepare you to come back at any time.
Fuyanzenmeyan
Exceptional Smart Twin Room
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 27, 2024
The room is very comfortable, clean and tidy. Xiaoyue at the front desk has very good service. They also provide free breakfast. I will come again next time.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your affirmation of our hotel. Satisfying every customer is our unremitting pursuit. We will continue to provide you with high-quality services and look forward to your visit again!!!
Anonymous User
Queen Room
Stayed in May 2024
Couples
4 review
5.0/5
Outstanding
Posted on May 14, 2024
The hotel is pretty good. I posted three random pictures just to earn points. The hotel room is small, but the things are quite complete. The smart toilet is well received. I’ll add points to make it easier to go there next time.
Original TextTranslated by Google
Response from Property: The hotel's reply: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Exceptional Smart Double Bed Room
Stayed in May 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on May 12, 2024
The environment of the hotel is good. I will come again next time. Highly recommended. Xiao Lu at the front desk has good service
Original TextTranslated by Google
Response from Property: The hotel's reply: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Queen Room
Stayed in May 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on May 11, 2024
The hotel has complete facilities, the room is very clean, and the stay is very comfortable and great. Xiao Yin at the front desk is very friendly and helpful. Thumbs up.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Anonymous User
Queen Room
Stayed in May 2024
Other
19 review
3.5/5
Posted on May 6, 2024
The room is not big, the hygiene is average, the floor, faucet, mirror, and behind the door are not clean enough, the breakfast is quite rich, the parking is free, and the front desk scans the code before leaving. Overall it is okay, and the service attitude of the staff is very good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your review of our hotel. We attach great importance to your feedback. First of all, we deeply apologize for the problems you encountered during your stay. We are deeply sorry for the inconvenience and trouble you have caused. Regarding the problems in the room you mentioned, we found after in-depth investigation that this was caused by the improper management of our hotel itself. We have carried out a comprehensive inspection and rectification of the room to ensure that the next guest will not encounter the same problem when checking in. In order to avoid similar problems from happening again, we will further strengthen the sanitation maintenance and management of the room to ensure that every guest can enjoy a comfortable and safe accommodation environment. Finally, thank you again for your support and feedback to our hotel. We will take your opinions and suggestions seriously, continuously improve our service quality, and provide every guest with a better accommodation experience. I hope you can visit our hotel again. We will serve you wholeheartedly and let you feel our sincerity and care.
Guest User
Queen Room
Stayed in Apr 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Apr 29, 2024
The room was very satisfactory. The view from the window was also very good. I arrived at around 8 o'clock in the morning and the room was arranged smoothly.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your stay and praise! We are glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Anonymous User
Queen Room
Stayed in Apr 2024
Solo travelers
12 review
2.7/5
Posted on Apr 20, 2024
Hygiene: Not good, there are cigarette butts on the floor, hair on the bed, a blood stain on one of the towels, the TV remote control is patinated, and there is sticky dirt on the remote control Facilities: Normal Environment: Normal Service: Front desk service is OK
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your review of our hotel. We attach great importance to your feedback. First of all, we deeply apologize for the problems you encountered during your stay. We are deeply sorry for the inconvenience and trouble you have caused. Regarding the problems in the room you mentioned, we found after in-depth investigation that this was caused by the improper management of our hotel itself. We have carried out a comprehensive inspection and rectification of the room to ensure that the next guest will not encounter the same problem when checking in. In order to avoid similar problems from happening again, we will further strengthen the sanitation maintenance and management of the room to ensure that every guest can enjoy a comfortable and safe accommodation environment. Finally, thank you again for your support and feedback to our hotel. We will take your opinions and suggestions seriously, continuously improve our service quality, and provide every guest with a better accommodation experience. I hope you can visit our hotel again. We will serve you wholeheartedly and let you feel our sincerity and care.
Guest User
Queen Room
Stayed in Apr 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Apr 17, 2024
The room was very good. Xiaowei, the front desk staff, was very helpful in solving the problem. The scenery was beautiful.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Exceptional Smart Twin Room
Stayed in Mar 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Mar 14, 2024
The service provided by Xiao Yin at the front desk was very good. The hotel facilities are complete and the accommodation is very good. I recommend everyone to stay here.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing to stay at the hotel and sharing your pleasant stay experience. Thank you for taking the time to give us valuable comments on our service, hygiene and accommodation environment. Since its opening, the hotel has been adhering to the belief of insisting on excellent service and creating a unique and unforgettable experience for every guest. We are very honored that you can spend a wonderful time in the hotel, and we are very honored to be your first choice. Looking forward to your next visit.
Guest User
Queen Room
Stayed in Mar 2024
Other
1 review
1.0/5
Posted on Mar 12, 2024
The upper floor is Kyriad, the lower floor is Magnolia. The two hotels share the front desk, elevator and garage, but the price is 100 or 200 yuan different. I checked in at around 11:00. The first room was at the end of the corridor and smelled musty. The second room I changed to had a leaking faucet that kept making noises in the middle of the night, which was scary. It cost nearly 300 yuan. This facility must be rated badly.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your review of our hotel. We attach great importance to your feedback. First of all, we deeply apologize for the problems you encountered during your stay. We are deeply sorry for the inconvenience and trouble you have caused. Regarding the problems in the room you mentioned, we found after in-depth investigation that this was caused by improper management of our hotel. We have conducted a comprehensive inspection and rectification of the room to ensure that the next guest will not encounter the same problem when checking in. In order to avoid similar problems from happening again, we will further strengthen the maintenance and management of the room to ensure that every guest can enjoy a comfortable and safe accommodation environment. Finally, thank you again for your support and feedback to our hotel. We will take your opinions and suggestions seriously, continuously improve our service quality, and provide every guest with a better accommodation experience. I hope you can visit our hotel again. We will serve you wholeheartedly and let you feel our sincerity and care.
Anonymous User
Exceptional Smart Double Bed Room
Stayed in Mar 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Mar 6, 2024
The front desk was very warm and thoughtful, with a very good attitude and high efficiency
Original TextTranslated by Google
Response from Property: Thank you very much for choosing to stay at the hotel and sharing your pleasant stay experience. Thank you for taking the time to give us valuable comments on our service, hygiene and accommodation environment. Since its opening, the hotel has been adhering to the belief of insisting on excellent service and creating a unique and unforgettable experience for every guest. We are very honored that you can spend a wonderful time in the hotel, and we are very honored to be your first choice. Looking forward to your next visit.
Guest User
Queen Room
Stayed in Aug 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Aug 27, 2024
The room is comfortable and tidy. Xiaoyue's service at the front desk is very good. Parking is free. There are many kinds of breakfast. The TV can be projected to the screen. Recommended to stay!
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your affirmation of our hotel. Satisfying every customer is our unremitting pursuit. We will continue to provide you with high-quality services and look forward to your visit again!!!
Guest User
Exceptional Smart Twin Room
Stayed in Feb 2024
Family
3 review
4.0/5
Very Good
Posted on Feb 18, 2024
The room is relatively small, there are a lot of black hairs on the white sheets, there is a layer of dust on the mirror, the sink seems to have not been used for a long time, there are hairs. There are also a lot of watermarks on the walls of the bathroom. The most unsatisfactory day after staying for several consecutive days
Original TextTranslated by Google
Response from Property: Dear customer, thank you for choosing our hotel. We have investigated and verified your feedback as soon as possible. If you have any questions, please contact us as soon as possible. The hotel will respond as soon as possible. All the hotel staff wish you good work, good health and all the best.