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Verified reviews
Location4.4
Amenities4.3
Service4.5
Cleanliness4.4
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All reviews(398)
Positive reviews(393)
Reviews with photos/video(213)
Near shopping area(83)
Convenient for shopping(67)
Easy to get around(36)
Would stay again(24)
Many amenities(24)
Offers pick-up/drop-offs(18)
Fantastic river view(15)
Good sound insulation(13)
Negative reviews(5)
JustEnjoyYourLife
Family-friendly 2-bed Room
Stayed in Jul 2024
Travel with friends
5 review
4.0/5
Very Good
Posted on Aug 26, 2024
Nice hotel to stay and near the place in Sixuangbanna attractive tourism, enjoy your stay and have fun around the hotel, there are many activities you can enjoy with friends 😊😊
Response from Property: 這是一間不錯的酒店,位於六uangbanna附近,那裡有吸引人的旅遊景點,享受您的住宿並在酒店周圍玩樂,有許多活動可以與朋友一起享受。😊😊嘿嘿我家外籍客人比較多,對不上號誰是誰了🤩 感謝親愛的評價
Jasminiag
Special Queen Room
Stayed in Jul 2024
Solo travelers
118 review
5.0/5
Outstanding
Posted on Aug 9, 2024
I extended my stay to 10 days at this hotel. Reception is located on Floor 11. Rooms is spacious and quite. Clean and comfortable. Location is central and 5 minutes walk to Starlight Markets. Host is generous and friendly.
6/10
Response from Property: 我在這家酒店延長了10天的住宿。前台位於11樓。房間寬敞、安靜、乾淨舒適。位置位於市中心,步行5分鐘即可到達星光市場。主人慷慨友好。太帥了,我喜歡的,親愛的,漂亮的,澳大利亞🇦🇺美女,在我家住了10天,我非常喜歡她,她也很喜歡,滿意我家的房間 一個特別好的友人㊗️您中國之行愉快,有個美麗的回憶!!!
brianyau2202
Special Queen Room
Stayed in Nov 2023
Travel with friends
9 review
5.0/5
Outstanding
Posted on Dec 23, 2023
It was my first time to come to Xishuangbanna and I booked a two-bed room with river view in this bed ,It was spacious and I sat on the balcony facing the Mekong River and Ruque City. The scenery at night was particularly beautiful. The boss and his wife were very warm and considerate. I drove here. We arrived. We didn’t know where we were, but he came down to pick us up. The room was clean and sanitary. We will stay here again next time.
Response from Property: 哇塞好激動💗呀 都是英文,😘😘都不認識感謝善良的香港顧客給的好評我家香港客人來,100%全部滿意🙏🙏感謝大家的認可和讚美。十分感謝🙏🏻🙏🏻🙏🏻🙏🏻
Blackman64
Special Queen Room
Stayed in Nov 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Dec 31, 2024
Nice place and good location
Guest User
Queen Room With River View
Stayed in Nov 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 25, 2023
The view is great, the location is great, and the boss is very welcoming. The room was clean and had a balcony with a view of the city and the Mekong River. recommend!
Response from Property: 哇塞🤩又一個英文評價,我是不是應該好好學習英語啦🤣😂歡迎香港,台灣,還有海外的朋友來
Xuxiansheng585
Family-friendly 2-bed Room
Stayed in Jan 2024
Family
20 review
2.5/5
Posted on Feb 24, 2024
The hardware facilities are really bad, whether it is outside the hotel, the underground parking lot, the elevator, the corridor, or the room, I am really shocked. The only good thing is that the boss is a nice person. Of course, the room price during the Spring Festival is 4-5 times higher than usual. It is not recommended to go to Xishuangbanna during holidays. The price/performance ratio is super low. The advantage of the hotel is that it is convenient to eat and drink downstairs and not far from the night market.
Original TextTranslated by Google
Response from Property: By the way, as you said, my home is extremely convenient for food, accommodation and transportation. 3-5 minutes away from the night market! besides. Regarding what you said, house prices are indeed more expensive than before. Is it expensive to fly during the Spring Festival? Is it expensive to take a taxi? In which city is accommodation not more expensive than usual? Just like a customer said: How many times more expensive can I understand? It’s not easy for you to pay 3 times the salary during the Spring Festival. For those who are celebrating the Chinese New Year, candies are sent to every room 🍬 We have to wait for guests to check in in the middle of the night. I can understand that this is what a customer said who went out to play during the Spring Festival. I think everyone can understand this. If you want to be cheap, you must go out in the off-season. Air tickets, tickets, and accommodation are all cheap. These are all well known! Finally, thank you for your affirmation of us. Just like the blessings I send you in candies㊗️Your whole family: good things happen every day, life is sweet, and you are in good health!
Ruiqin
2-bed Room With River View
Stayed in Jan 2024
Other
3 review
2.5/5
Posted on Feb 12, 2024
There are no separate facilities for bathing and using the toilet. When showering in the toilet, the drainage is poor and water will accumulate on the floor. Please be careful when the floor is slippery. The elevator inside will shake, so everyone should pay attention to safety. The passenger and freight elevators are not separated, and the cleaning staff does not give priority to passengers.
Original TextTranslated by Google
Response from Property: Are you that ********* customer? I am really surprised and disappointed when I see your comments. Let me answer your questions one by one first. 1: The pictures online clearly show the bathroom, and the shower head is open. We never said that. It's just a matter of dry and wet separation. 2. Our ten-year-old apartment building only has passenger elevators and no freight elevators. The elevators may occasionally shake a little, but they are absolutely safe. 3. Did the cleaner enter the elevator with you? Now is the peak period of the Spring Festival, and the housekeeping workload is very heavy every day. They have to clean the room before the guests check in. They are very anxious. There are almost always guests going up and down the elevator, so there is no way for the housekeeping to discord. Guests go up and down the elevator together, and the elevator space is large enough for the cleaning car to ride with the guests. Normally, the cleaning car goes in first and the guests go in last. Otherwise, if the guests go first, they may be afraid that the car will bump into the guests. ❤️Now let’s talk about our services 1. Pick-up. You changed the time that morning, which disrupted the Spring Festival plan. There was no one to take over the work temporarily. We had to drive there by ourselves. I waited for you at the station for 30 minutes and couldn't sit down. Then I made two trips in a row and put in so much effort to pick up your family of three... When we got to the room, I thought our service was as good as ours. For example: you started asking us questions from the moment you placed the order, and you asked us when you didn't come. How early should I leave? Will there be traffic jams? On the day after arriving at the store, and the next morning, you can inquire about attractions and tickets. There are more than 1 hour in total in two days, right? We (we have a lot of work at hand and haven’t slept well) have been so careful and patient from beginning to end, giving you answers. We also send you New Year candies, and greet you with smiles every day because you are *********. I feel that ********* people are very qualified and pay more attention to etiquette, so we serve and pay more attention to it. However, in exchange for your evaluation, it is so unexpected, so unexpected, and very disappointing...
Guest User
Queen Room With River View
Stayed in Jan 2024
Family
1 review
2.7/5
Posted on Feb 6, 2024
Apart from feeling like living in a student dormitory, there is no hot water at the sink, no disposable toilet mats and slippers, the quality of the paper towels provided is very poor, and the entire facility is old, other things are pretty good, such as the boss's service attitude is very good
Original TextTranslated by Google
Response from Property: Hehe, I have been thinking about it for a long time and I don’t know which customer you are. Thank you for recognizing our service. But regarding the few questions you mentioned, I want to explain the first point. We all have toilet mats and disposable slippers, but not all of them. It is a must-have for the room, but if the guests need it, we will provide it. You didn't ask me for it? ! (I stayed at the Kunming Hotel for more than 500 a night during the summer vacation, and their house did not have disposable toilet seats.) So it is normal whether this is provided or not (my guests need it, I will provide it) The second point: We are an apartment building, 10 years old The house, so the facilities are indeed old, as I mentioned many times in my reply. The house is old, but the rooms are clean and tidy, and all supplies are useful. We are an ordinary B&B and apartment building. It is not a high-end hotel🏨 The requirements are too high, so it may not be suitable for the third point. Banna is a tropical city with 20°C all year round. Many wash basins have normal water and are not heated. However, the water heater is available 24 hours a day, and the hot water for bathing and washing hair is emphasized again: We are a 10-year-old apartment building, the exterior of the building, and the facilities are slightly outdated. The interior of the room is neat and clean, and all equipment and supplies are easy to use. If you mind the appearance and environment, please place an order rationally! 😁