Naluhuirui Hotel (Xishuangbanna Gaozhuang Star Night Market)

Naluhuirui Hotel (Xishuangbanna Gaozhuang Star Night Market) Reviews

Naluhuirui Hotel (Xishuangbanna Gaozhuang Star Night Market)

5th Floor, Building 1, Jingkuangzhai, Xishuangjing, Gaozhuang, Jinghong, Yunnan, ChinaView Hotel Details
Naluhuirui Hotel (Xishuangbanna Gaozhuang Star Night Market)
Naluhuirui Hotel (Xishuangbanna Gaozhuang Star Night Market)Naluhuirui Hotel (Xishuangbanna Gaozhuang Star Night Market)Naluhuirui Hotel (Xishuangbanna Gaozhuang Star Night Market)
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Naluhuirui Hotel (Xishuangbanna Gaozhuang Star Night Market) Guest Reviews

4.6/5
Very Good
1698 review
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(1698)
Positive reviews(1620)
Reviews with photos/video(502)
Near shopping area(273)
Convenient for shopping(245)
Great value for money(192)
Large rooms(143)
Easy to get around(124)
Friendly front desk staff(114)
Many dining options(61)
Loved the night views(27)
Negative reviews(78)
Anonymous User
2-bed Room With River View
Stayed in Mar 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Mar 23, 2024
The location of the hotel is excellent. It is near the night market and the terminus of public transport. The price is worthy.
6/12
Greenall
Queen Room With River View
Stayed in Aug 2022
Travel with friends
24 review
1.0/5
Posted on Aug 10, 2022
No water on the first day we arrived. It was a problem in the whole area. There was no warning. We called the hotel to confirm our booking, why didn’t they warn us about the water problem? The air conditioning is very weak. They were in a hurry and called us to make sure we were leaving on time. There was no apology for the lack of water or bad service… just wanted to get us out quickly. I called trip to complain about the water and asked for a refund to move hotels, only to be offered some trip coins. When you book a hotel, you expect to be able to have a shower at the least! Lizard and cockroaches on the floor. Smells of durian. The elevators are very slow.
Response from Property: Dear customer: Hello! Our hotel has replaced a new management team, and the imperfections have been comprehensively rectified. We welcome guests with a new look. We are very sorry that we did not meet your satisfactory check-in experience. I would like to say sorry to you. Thank you very much for feedback to us about the problems you found. We, we will also check and check one by one, and say sorry to you again. I hope you can understand. I hope you will choose Nalu Hotel again next time you come to Xishuangbanna. We will bring you a different stay experience and look forward to your next visit. Come visit us again and wish you a happy life!
AN
Boutique Room (Double Bed)
Stayed in Aug 2022
Solo travelers
13 review
5.0/5
Outstanding
Posted on Aug 25, 2022
Had to book another night cause of all the cool cafes nearby and you could rent a scooter nearby!
Response from Property: Dear customer, thank you very much for your recognition of our hotel! Our hotel is located in the core area of ​​Xishuangjing, Gaozhuang! The hotel mainly focuses on hygiene and service! There is a supermarket downstairs from the hotel! Cinema! Eating and drinking are very convenient! Just 300 meters away is the Xingguang Night Market, which is convenient for travel. We are very happy to bring you a wonderful experience during your trip to Xishuangbanna. Satisfaction is only the starting point, and surprise and emotion are our ultimate goals. Being able to get together is fate. We will continue to pay attention to every detail, making every room more warm and emotional, and making every scene and object have stories and culture. This is the direction we have been working hard and improving. Looking forward to staying again.
Dpadula
Queen Room With River View
Stayed in Jul 2022
Solo travelers
22 review
3.7/5
Posted on Jul 27, 2022
Great location although in a noisy area. The city stays up late so not the best area if you’re looking to get all your hours of sleep.
Response from Property: Hello dear customer! Thank you for your recognition of our hotel, being able to get together is fate, our hotel is the main one! Serve every customer well! The sanitation in the room is clean and tidy, the hotel will continue to work hard to do every detail! Let every customer feel at home! It is also the direction we have been working hard to improve, and we look forward to staying again!
jett-
Boutique Room (Double Bed)
Stayed in May 2022
Business travelers
52 review
5.0/5
Outstanding
Posted on Jun 5, 2022
The hotel is located in Gaozhuang Xishuangjing Twin Towers. The location is very convenient. Every time you come, you must stay here.
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Response from Property: Dear VIP: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is only to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we are really touched. We will Continuous improvement is always ready for your arrival.
Tukejixiansheng
Queen Room
Stayed in Feb 2022
Solo travelers
6 review
2.5/5
Posted on Mar 1, 2022
I stayed for two days, and everything was okay. The only downside was that I stayed for two days. The front desk only gave me a parking ticket, and then I spent 20 yuan. What about free parking?
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Guest User
2-bed Room With River View
Stayed in Feb 2022
Travel with friends
17 review
5.0/5
Outstanding
Posted on Mar 1, 2022
The house is spacious, facing the scenic spot, and there is a food street next to it, so it is convenient to eat
Original TextTranslated by Google
Response from Property: Dear VIP: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is only to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we are really touched. We will Continue to improve, always ready for your arrival
Anonymous User
Boutique Room (2 Beds)
Stayed in Dec 2021
Family
16 review
2.7/5
Posted on Jan 5, 2022
The ground is full of small ants and can’t finish stepping on it. During the epidemic, if you don’t clean it, you won’t be able to give it a discount. Other guests are all 70. The first time I booked on Ctrip, it was 103, and the price went up to 116. The room is still small. Geckos are crawling.
Original TextTranslated by Google
Response from Property: Dear customer: Hello! Our hotel has replaced a new management team, and the imperfections have been comprehensively rectified. We welcome guests with a new look. We are very sorry that we did not meet your satisfactory check-in experience. I would like to say sorry to you. Thank you very much for feedback to us about the problems you found. We, we will also check and check one by one, and say sorry to you again. I hope you can understand. I hope you will choose Nalu Hotel again next time you come to Xishuangbanna. We will bring you a different stay experience and look forward to your next visit. Come visit us again and wish you a happy life! , Thank you for staying at Nalu Huirui Hotel and thank you for your comments. When you checked out at the front desk, the front desk failed to communicate with you in time about your check-in experience. We are very sorry! Since Xishuangbanna, Yunnan is located in the tropics, the special environment has caused unnecessary things to appear, which has caused trouble to you. We apologize again. The prices here are adjusted according to the off-peak and peak tourist seasons. Next time you come, please avoid the peak period. I hope you will choose Nalu Huirui Hotel again next time you come to Xishuangbanna. I believe it will bring you a different stay experience. We look forward to your visit again and wish you a happy life!
Tianli1112
Boutique Room (Double Bed)
Stayed in Jul 2021
Couples
1 review
5.0/5
Outstanding
Posted on Nov 21, 2021
The price/performance ratio is very high, including pick-up, the location is two minutes away from the night market, and there is a lot of food downstairs. go live next time
Original TextTranslated by Google
Response from Property: Distinguished VIP, thank you very much for your affirmation and recognition. We will insist on good customer service so that every traveler can feel at home and feel the warm service at home. I look forward to your next stay experience and wish you a happy and happy life. every day
Guest User
Cozy Queen Room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 3, 2024
第一次來西雙版納,住的非常舒心的酒店,酒店位置極佳,屬於告莊西雙景的中心地段,離星光夜市非常進,酒店服務非常好,工作人員都很親民,非常不錯的一家酒店,**比非常高值得推薦給來版納的朋友!
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Guest User
Boutique Room (Double Bed)
Stayed in Oct 2024
Couples
1 review
0.5/5
Posted on Oct 3, 2024
國慶來版納旅遊訂的酒店,一間體驗感特別糟糕甚至噁心的酒店住宿經歷。 10月1日晚入住,伴侶洗浴後檢查發現淋浴管道有糞便存在,最崩潰的是伴侶淋浴後發現此事。 為了核實事情是否如我們所想,我們通過聞、看、用紙巾擦拭等細節能夠判斷出來確實是糞便。 當即和酒店方反饋此事。酒店第一個處理方式是否認,並説酒店方也沒辦法,後續我伴侶提出更換淋浴管道,酒店方同意 我瞭解情況後,下樓和酒店方溝通,我們無法繼續在此房間居住,申請換房,酒店方拒絕此請求。我直接拿出拍攝視頻和照片展示給酒店前台看,酒店前台表示被噁心到,並終於同意更換房間。 後續我方直接在12315反饋該實情,並提出訴求如後續出現因此帶來的傳染病等相關負面影響,需酒店方負責醫療報銷,全程理性和酒店方正向溝通。 後續倍感噁心,也在第二天離開版納,當天酒店方否認該情況,並認定此管道內為生銹。作為消費者表示對酒店衞生有深深的質疑,旅遊遇到這種噁心事蹟確實也是細思極恐,也申請酒店方考慮消費者衞生安全,直接找檢測機構進行正規檢測,後續未可知。
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Guest User
Selected Room (2 Beds)
Stayed in Oct 2024
Couples
13 review
5.0/5
Outstanding
Posted on Oct 15, 2024
設施:房間大,床大,窗户大,窗外就能看到孔雀樓。 衞生:衞生乾淨,床單被罩都很新。 環境:距星光夜市,機場,火車站都很近,交通方便。 服務:態度很好。
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Hong~wa
Cozy Queen Room
Stayed in Sep 2024
Couples
49 review
4.3/5
Very Good
Posted on Sep 13, 2024
不錯不錯不錯不錯不錯不錯不錯不錯不錯不錯不錯不錯不錯不錯不錯不錯不錯不錯告莊景區裏 星光夜市步行五分鐘不到 酒店衞生好 每天打掃 性價比高
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Guest User
Cozy 2-bed Room
Stayed in Jul 2024
Family
6 review
5.0/5
Outstanding
Posted on Jul 27, 2024
姊妹3人一起出來玩,在納魯滙瑞酒店連續住了兩晚,2張1.5米的床,可以住4個人,經濟實惠,房間位置很好,晚上住着也不吵,步行5分鐘就到了星光夜市,乾淨衞生,服務也好,唯一不足就是淋浴那裡積水再改進一下就完美了。
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Guest User
Cozy 2-bed Room
Stayed in Jul 2024
Other
5 review
3.8/5
Good
Posted on Jul 25, 2024
酒店接機司傅忘記安排車接我們,叫我們自己打車過去然後他付款。 前台態度、服務很好。 酒店床舒服,有2個枕頭和1個抱枕。 房間可以看到孔雀城。 電視有很多免費電影電視劇可以看。 地點非常方便,距離星光夜市非常近,附近也有很多餐廳,不愁沒飯吃。 總共有十間酒店在這同一棟的大廈,電梯衹有3部,等的時間要比較長。 要提醒一下淺眠的人,房間隔音不太好。 隔壁放水我們會聽到、房外的説話聲音也會聽得到、樓上移動椅子的聲音也會聽到。 廁所還會一直有斷斷續續的水聲。 淋浴處衹有花灑。 廁所會有臭味傳出,要開着水龍頭沖走味道。 熱水不太熱。
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