Naluhuirui Hotel (Xishuangbanna Gaozhuang Star Night Market) Reviews
Naluhuirui Hotel (Xishuangbanna Gaozhuang Star Night Market)
5th Floor, Building 1, Jingkuangzhai, Xishuangjing, Gaozhuang, Jinghong, Yunnan, ChinaView Hotel Details
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Naluhuirui Hotel (Xishuangbanna Gaozhuang Star Night Market) Guest Reviews
4.6/5
Very Good
1698 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(1698)
Positive reviews(1620)
Reviews with photos/video(502)
Near shopping area(273)
Convenient for shopping(245)
Great value for money(192)
Large rooms(143)
Easy to get around(124)
Friendly front desk staff(114)
Many dining options(61)
Loved the night views(27)
Negative reviews(78)
Anonymous User
2-bed Room With River View
Stayed in Mar 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Mar 23, 2024
The location of the hotel is excellent. It is near the night market and the terminus of public transport. The price is worthy.
6/12
Greenall
Queen Room With River View
Stayed in Aug 2022
Travel with friends
24 review
1.0/5
Posted on Aug 10, 2022
No water on the first day we arrived. It was a problem in the whole area. There was no warning. We called the hotel to confirm our booking, why didn’t they warn us about the water problem?
The air conditioning is very weak.
They were in a hurry and called us to make sure we were leaving on time. There was no apology for the lack of water or bad service… just wanted to get us out quickly.
I called trip to complain about the water and asked for a refund to move hotels, only to be offered some trip coins. When you book a hotel, you expect to be able to have a shower at the least! Lizard and cockroaches on the floor. Smells of durian. The elevators are very slow.
Response from Property: Dear customer: Hello! Our hotel has replaced a new management team, and the imperfections have been comprehensively rectified. We welcome guests with a new look. We are very sorry that we did not meet your satisfactory check-in experience. I would like to say sorry to you. Thank you very much for feedback to us about the problems you found. We, we will also check and check one by one, and say sorry to you again. I hope you can understand. I hope you will choose Nalu Hotel again next time you come to Xishuangbanna. We will bring you a different stay experience and look forward to your next visit. Come visit us again and wish you a happy life!
AN
Boutique Room (Double Bed)
Stayed in Aug 2022
Solo travelers
13 review
5.0/5
Outstanding
Posted on Aug 25, 2022
Had to book another night cause of all the cool cafes nearby and you could rent a scooter nearby!
Response from Property: Dear customer, thank you very much for your recognition of our hotel! Our hotel is located in the core area of Xishuangjing, Gaozhuang! The hotel mainly focuses on hygiene and service! There is a supermarket downstairs from the hotel! Cinema! Eating and drinking are very convenient! Just 300 meters away is the Xingguang Night Market, which is convenient for travel. We are very happy to bring you a wonderful experience during your trip to Xishuangbanna. Satisfaction is only the starting point, and surprise and emotion are our ultimate goals. Being able to get together is fate. We will continue to pay attention to every detail, making every room more warm and emotional, and making every scene and object have stories and culture. This is the direction we have been working hard and improving. Looking forward to staying again.
Dpadula
Queen Room With River View
Stayed in Jul 2022
Solo travelers
22 review
3.7/5
Posted on Jul 27, 2022
Great location although in a noisy area.
The city stays up late so not the best area if you’re looking to get all your hours of sleep.
Response from Property: Hello dear customer! Thank you for your recognition of our hotel, being able to get together is fate, our hotel is the main one! Serve every customer well! The sanitation in the room is clean and tidy, the hotel will continue to work hard to do every detail! Let every customer feel at home! It is also the direction we have been working hard to improve, and we look forward to staying again!
jett-
Boutique Room (Double Bed)
Stayed in May 2022
Business travelers
52 review
5.0/5
Outstanding
Posted on Jun 5, 2022
The hotel is located in Gaozhuang Xishuangjing Twin Towers. The location is very convenient. Every time you come, you must stay here.
Original TextTranslated by Google
Response from Property: Dear VIP: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is only to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we are really touched. We will Continuous improvement is always ready for your arrival.
Tukejixiansheng
Queen Room
Stayed in Feb 2022
Solo travelers
6 review
2.5/5
Posted on Mar 1, 2022
I stayed for two days, and everything was okay. The only downside was that I stayed for two days. The front desk only gave me a parking ticket, and then I spent 20 yuan. What about free parking?
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Guest User
2-bed Room With River View
Stayed in Feb 2022
Travel with friends
17 review
5.0/5
Outstanding
Posted on Mar 1, 2022
The house is spacious, facing the scenic spot, and there is a food street next to it, so it is convenient to eat
Original TextTranslated by Google
Response from Property: Dear VIP: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is only to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we are really touched. We will Continue to improve, always ready for your arrival
Anonymous User
Boutique Room (2 Beds)
Stayed in Dec 2021
Family
16 review
2.7/5
Posted on Jan 5, 2022
The ground is full of small ants and can’t finish stepping on it. During the epidemic, if you don’t clean it, you won’t be able to give it a discount. Other guests are all 70. The first time I booked on Ctrip, it was 103, and the price went up to 116. The room is still small. Geckos are crawling.
Original TextTranslated by Google
Response from Property: Dear customer: Hello! Our hotel has replaced a new management team, and the imperfections have been comprehensively rectified. We welcome guests with a new look. We are very sorry that we did not meet your satisfactory check-in experience. I would like to say sorry to you. Thank you very much for feedback to us about the problems you found. We, we will also check and check one by one, and say sorry to you again. I hope you can understand. I hope you will choose Nalu Hotel again next time you come to Xishuangbanna. We will bring you a different stay experience and look forward to your next visit. Come visit us again and wish you a happy life! , Thank you for staying at Nalu Huirui Hotel and thank you for your comments. When you checked out at the front desk, the front desk failed to communicate with you in time about your check-in experience. We are very sorry! Since Xishuangbanna, Yunnan is located in the tropics, the special environment has caused unnecessary things to appear, which has caused trouble to you. We apologize again. The prices here are adjusted according to the off-peak and peak tourist seasons. Next time you come, please avoid the peak period. I hope you will choose Nalu Huirui Hotel again next time you come to Xishuangbanna. I believe it will bring you a different stay experience. We look forward to your visit again and wish you a happy life!
Tianli1112
Boutique Room (Double Bed)
Stayed in Jul 2021
Couples
1 review
5.0/5
Outstanding
Posted on Nov 21, 2021
The price/performance ratio is very high, including pick-up, the location is two minutes away from the night market, and there is a lot of food downstairs. go live next time
Original TextTranslated by Google
Response from Property: Distinguished VIP, thank you very much for your affirmation and recognition. We will insist on good customer service so that every traveler can feel at home and feel the warm service at home. I look forward to your next stay experience and wish you a happy and happy life. every day