Ramada Encore Hotel Xishuangbanna (Splashing Square) Reviews

There are 50% good but 50% bad things to say about here. The good: The daily cleaning is thorough and the cleaning staff are friendly and greet you with a smile and a hello. The location is good, not great, just good. The breakfast is fantastic, I unfortunately missed it my first 2 mornings but on the third I was so pleasantly surprised. Again the staff at the kitchen were extremely polite and friendly. The bad: The noise of the road is very bothersome. I have slept in many hotels and it seems like their windows have leaking or something because the sound is so loud. The noise in the hallway. Whoever thought it was a good idea to put doorbells in each room should be fired immediately. They are so excessively loud that when one is rang 10 doors down you almost think it’s your room. Fine during the day but it’s a hotel, people come and go at every hour. The staff at the entrance in reception. Some were nice, there is a small girl with glasses who was pleasant but I found the rest to be emotionless and very bad customer service. Lazy. The gym - do not prepare yourself to use the gym when the sun is up because it is outdoors and the heat becomes unbearable like you’re working out in a Mexican prison yard. Unfortunate as I chose the hotel based on the pictures of the gym thinking it was its own air conditioned room.

Good location, next to shopping malls and Supermarket

The location is excellent, close to the commercial center, and it is very convenient to go anywhere. There is a RT-Mart supermarket next to the hotel. The facilities are new, the rooms are large, clean and tidy, and the bathroom is spacious and bright.

Booking is very convenient. After booking, a staff member will call me immediately to ask if I need to be picked up at the hotel. I can make an appointment one hour in advance, which is very convenient. Because there was a group order that arrived at the store at the same time, I thought I would have to wait a long time to check in, but I found that the room card had been prepared, and I could go to the room to rest without waiting at all. The room is quiet, the overall space is also large, the hot water is sufficient, the bedding is of course clean and comfortable, the details are also very considerate, the breakfast quality is OK, the elderly think it is very good, and the check-out is also very enthusiastic to send to the high-speed rail station. Well, I will stay here next time.

The room is big. We are a family of three, with three adults staying. The hotel facilities are good and new. The breakfast is on the sixth floor, with a relatively good variety and taste. The hotel is in a very convenient location with convenient transportation. Several attractions in the city are only a few kilometers away.

Room 530 has poor soundproofing. The chats in the next room will make you noisy. What's worse is the KTV next door, which can give you an immersive experience. Staying in the room is deafening and you don't need to sleep at all. The highlight of the hotel is the good service. After complaining, they actively coordinated with the KTV, but it was still very noisy. The root cause is the poor soundproofing. The soundproofing of the hotel and KTV is not good. If you book this hotel, don't stay in the room near the KTV - the room with a big room number, see the picture!

The room is spacious, comfortable, clean and hygienic. The location is convenient. Next to it is RT-Mart supermarket. Downstairs is the snack street and water splashing square. We walked to Manting Park. The king-size twin room has two 1.5-meter beds, which is very suitable for our family's travel (two adults and three children). The children are still young and can sleep sideways in the same bed. There is a washing machine and drying area on the 6th floor. Xiaoyi at the front desk provided good service. We borrowed various small things and she tried her best to help us solve them.

Located in the city center, it is the most lively place in the area. It is completely different from the tourist-oriented scenic spots in Gaozhuang. There are mostly locals here, and there are shops and supermarkets next door. It is really convenient to stay here during travel.

The hotel is strategically located next to the Splashing Water Square. One of the pick-up points for one-day tours is located at the Splashing Water Square, which is only a 5-minute walk from the hotel. It is very convenient to shop and eat near the hotel. There is a 24-hour 7-11 convenience store and Tustin Burger at the front entrance of the hotel. There is a McDonald's across the street from the front entrance. There is a snack street at the back door of the hotel, with Luckin Coffee, Mixue Ice City, bakeries, milk tea shops, etc. Right behind the hotel is the RT-Mart shopping mall, which has restaurants and a 24-hour KFC. It takes 10 minutes to walk to the "Riverside Night Market". There is also Walmart on the other side of the Splashing Water Square, which is about 10 minutes walk from the hotel. The hotel staff, from the front desk to the floor service staff, are polite and responsive. We booked a parent-child room, which is spacious, with new facilities, novel decoration, clean and sanitary, a 1.5-meter child's bed and a 2-meter bed, and the "Xiaodu Xiaodu" smart system to help control the switches of lights, TVs, and curtains throughout the house. The breakfast variety is in line with the room rate, and the hotel also provides free airport pick-up service. Overall, the price-performance ratio is very high and it is worth recommending.

If you are not the type who likes to hang out in hotels, I think this hotel is very good. It is very close to the high-speed rail station and the airport, and there is a bus stop at the door. There are also many places to eat around, and next to it is Heytea, and there are also car rentals. There is a McDonald's opposite, and taxi drivers say that eating here is cheaper. Across the bridge behind is Gaozhuang Xishuangjing, which is very convenient to take a taxi. It is also very close to Manting Park, and there is also the Luoluo Ice House. To be honest, the breakfast is better than that of the Ramada Encore Hotel in Kunming, and the waiters are also very good. I didn't see the airport pick-up service provided by the platform clearly. I thought it was a choice between pick-up and delivery, but it turned out to be just pick-up. The waitress said it doesn't matter, I can take you there tomorrow. Although we finally took a taxi there ourselves, this kind of service awareness is very good.

I chose many hotels in the area of ​​Splashing Water Square and finally decided on Ramada. This trip was very worthwhile. The breakfast was on the top floor, with many beautiful green plants. I have to praise the front desk staff, who were very enthusiastic and gentle. Thumbs up! !

The hotel is in a great location, close to all the attractions. It's very convenient to take a taxi wherever you go. You can go to the riverside for a walk in the evening, which only takes a few minutes. The room is clean and comfortable, very suitable for family travel!

A hotel with an excellent location, especially convenient for a day trip to Splashing Water Square. All services are also very good, the room is large and clean, breakfast is provided upon check-in, rice noodles and fried eggs are freshly made, and there are 5 kinds of fruits. It is very close to the riverside night market, within walking distance, and not far from Gaozhuang. The RT-Mart and various milk tea shops at the door are really convenient, and there is also a Walmart not far away, where you can buy various items.

The pick-up service is quite good. The girl at the front desk who looks very quiet is very professional. The hotel breakfast is also very rich, especially the fruit is very fresh. The washroom is very spacious and the air conditioning is also very good. You will not regret booking this hotel🥰