Zhejiang Jiapai Hotel (Jinhua City Government Store) Reviews
Zhejiang Jiapai Hotel (Jinhua City Government Store)
No.1777 Bayi South Street, Wucheng District, Jinhua, Zhejiang, ChinaView Hotel Details
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Zhejiang Jiapai Hotel (Jinhua City Government Store) Guest Reviews
4.6/5
Very Good
1322 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(1322)
Positive reviews(1270)
Reviews with photos/video(231)
Friendly front desk staff(122)
Convenient parking(114)
Delicious breakfast(92)
Well decorated(54)
Perfect for business trips(42)
Well designed(41)
Tasty restaurant(13)
Excellent afternoon tea(8)
Negative reviews(52)
Yvonne Tatenda
Jia Yue Deluxe Double Bed Room
Stayed in Nov 2022
Couples
13 review
5.0/5
Outstanding
Posted on Nov 14, 2022
I enjoyed my stay ❤️
Response from Property: Dear guests, thank you for your recognition. Every demand of the guests is the direction we sincerely strive for. We will work harder to build a five-star standard and look forward to the next trip. We can create more perfect services for you.
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Anonymous User
Elegant Room
Stayed in Oct 2024
Solo travelers
18 review
3.0/5
Posted on Oct 17, 2024
I'm not sure if the room smells like disinfectant or musty. I live in Shanghai better than this and don't need this price. **It's still four stars. I don't know how to rate it. I took a few pictures to see for yourself. The room A lot of the infrastructure here is on the verge of replacement. All plugs and sockets are loose, and the automatic curtains are no longer automatic. Not recommended.
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Response from Property: 尊敬的貴賓您好,酒店所有房間衞生做好都會再消毒一遍,為的是給到客人安心舒適的衞生條件但確實會殘留一部分消毒水的味道,給您帶來不便盡情諒解。酒店所有房間都是智能化的,電子系統偶爾像手機一樣也會死機,看您爬到天花板最上方去打開櫃門查開弱電箱這太危險了。我們有24小時管家服務,入住期間有任何問題您衹要通知管家,一定第一時間給您解決問題呢。關於您提及的問題酒店非常重視,已向相關部門反饋您的點評,再次感謝您的評價和建議,酒店的不變的服務宗旨是為客人提供超百分百體驗,360度生活、工作、休閑、打卡提供超百分百滿意的服務;最後預祝您事事順利,開心每天。
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Guest User
Jia Yue Deluxe Double Bed Room
Stayed in Mar 2023
Business travelers
3 review
1.0/5
Posted on Apr 5, 2023
When I came to Jinhua for the first time, I thought about booking a hotel online. It looked okay on the Internet, and then I found out when I checked in. I felt deceived by the good reviews on the Internet. I inserted the room card and saw it all at once. There are so many black hairs on the side of the air outlet of the air conditioner on the top of the head, it is too disgusting to look at, and then I want to lie down and rest for a while, but I was really scared when I saw this pillow, it is so dirty The things are on the top, and it feels yellow. At a glance, it has not been changed. I don’t know why this hotel has such a low-level problem. The most basic thing is that we have to stick our head to the pillow when we stay in the hotel. Why do we do such an irresponsible operation? , I would like to ask the bosses and senior management of your hotel, what would you think if you put your head and face on such a pillow to sleep? , It's really the first time I've stayed in such a dirty hotel, and I said it's a luxurious double bed room, it's really enough, the service attitude is not good, there is not even a guest room aunt.
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Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay and detailed review. According to the hotel investigation, the air outlet of the air conditioner you described is not hair. The engineering department has just cleaned the air conditioner filter, and the filter cable was not trimmed when it was put back. All bedding in the hotel is changed every guest. Explained to you that a little mark on the pillowcase cannot be washed off and changed it for you immediately. I hope you can contact the hotel butler as soon as possible next time, and we will help you deal with it as soon as possible. Sorry to see that this stay did not meet your expectations. It is the continuous care and supervision of customers like you that enables us to constantly discover problems in our work, obtain corrections and make continuous progress. In the future, we will pay more attention to hygiene details and strengthen customer service training for employees, hoping to give you a satisfactory check-in experience next time!
Response from Property: 親親,看了您的點評圖片發現您點評錯酒店了,我們酒店整個早餐廳所有的桌子都是用大理石材質做的桌子,而您發出的圖片顯示是用枱布鋪成桌面。我們酒店的一次性用品全部是免費提供的,早餐品種葷素搭配高達80多種,很多當地的特色小菜都是我們自己廚師親自手工製作。並且入住期間可以享受免費的管家服務,有任何需求都會第一時間響應。期待您的下次入住!【免費大型停車場】🚗【懶人早餐】🥣【養生泡腳桶】【免費洗衣】【免費水果】🍉【免費宵夜】🍃請您麻煩也看看清楚,酒店的圖標是皇冠,盤子上的圖標不是我們酒店的!
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Guest User
Guestroom (Double bed)
Stayed in Dec 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 19, 2024
前台小陳接待好,房間乾淨整潔,停車超級方便,有充電樁,還有小零食
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Response from Property: 非常感謝親親的好評,期待您的再次光臨。定酒店即享:【免費大型停車場】🚗【懶人早餐】🥣【養生泡腳桶】【免費洗衣】【免費水果】🍉【免費宵夜】🍃
Response from Property: 預訂即享:【免費大型停車場】🚗【懶人早餐】🥣【養生泡腳桶】【免費洗衣】【免費水果】🍉【免費宵夜】🍃
Guest User
Elegant Room
Stayed in Oct 2024
Business travelers
13 review
2.5/5
Posted on Oct 28, 2024
房間衞生差,牀頭櫃還有一根很長的頭髮
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Response from Property: 親,看到您的點評,我們很傷心沒能給客官您滿意的入住體驗,這是我們最大的遺憾。您的評價使我們擁有百倍動力繼續向前,也會讓您看到酒店的我們是在不斷的努力進步。酒店的我們始終會以更好的服務來迎接每一位客人,最後祝您生活愉快,感謝您的評價,真心希望您能夠再次入住來感受我們的進步。
Anonymous User
Jia Xi Deluxe Twin Room
Stayed in Oct 2024
Family
11 review
4.5/5
Great
Posted on Oct 27, 2024
相當一般,其他也沒啥説的了,自己體會
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Response from Property: 【免費大型停車場】🚗【懶人早餐】🥣【養生泡腳桶】【免費洗衣】【免費水果】🍉【免費宵夜】🍃
Guest User
Guestroom (Double bed)
Stayed in Sep 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Sep 19, 2024
設施:全面
衞生:乾淨
環境:標準
服務:全員態度很好,特別前台小方
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Response from Property: 感謝親親的好評,【免費大型停車場】🚗【懶人早餐】🥣【養生泡腳桶】【免費洗衣】【免費水果】🍉【免費宵夜】🍃
Guest User
Elegant Room
Stayed in Nov 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Nov 3, 2024
服務態度很好衞生乾淨
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Response from Property: 【免費大型停車場】🚗【懶人早餐】🥣【養生泡腳桶】【免費洗衣】【免費水果】🍉【免費宵夜】🍃