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Verified reviews
Location4.4
Amenities4.3
Service4.3
Cleanliness4.3
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All reviews(169)
Positive reviews(159)
Reviews with photos/video(22)
Easy to get around(18)
Convenient parking(14)
Delicious breakfast(11)
Friendly front desk staff(11)
Near shopping area(11)
Convenient for shopping(6)
Shower difficult to use(5)
Amazing natural light(4)
Negative reviews(10)
Samuel
Business Room (2 beds)
Stayed in Aug 2023
Business travelers
1 review
3.2/5
Posted on Aug 28, 2023
Overall it is acceptable but it is kind of old and to need some renovation and upgrade!
Response from Property: Thank you for choosing our hotel. The hotel is planning to upgrade gradually. We look forward to your coming again.
Narasimhan
Business Room (2 beds)
Stayed in Sep 2022
Other
6 review
1.5/5
Posted on Sep 8, 2022
Very bad. Charge for everything. They have big list of service. But nothing is provided. Very bad front desk. Don't know how to behave with customers.
Response from Property: Thank you for choosing our hotel and giving your valuable comments. I'm very sorry that this time it didn't bring you a pleasant stay experience. If you have any questions during your stay, please call the Room Service Center at "55". We are online 24 hours a day. We will strengthen staff training, improve service quality and strengthen daily supervision. I look forward to your coming again.
Guest User
Business Double Room
Stayed in Jul 2024
Other
9 review
3.0/5
Posted on Jul 24, 2024
The bathroom smelled bad, the bath water was too small, the breakfast was so-so, but everything else was okay. The sheets were stained and not very clean, so I brought disposable sheets myself.
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel and providing your valuable feedback. I am very sorry that I did not bring you a pleasant stay experience this time. If you have any questions during your stay, you can call the housekeeping center at "55". We are online 24 hours a day and we will improve it. Train employees, improve service quality, and strengthen daily supervision. Looking forward to your visit again.
Guest User
Business Room (2 beds)
Stayed in Feb 2024
Family
9 review
1.0/5
Posted on Feb 21, 2024
When I came back at 10 o'clock, there was no hot water, which was almost normal temperature. I didn't answer the hotel's phone and went downstairs to call in a perfunctory manner. I couldn't wait for anyone to come and deal with it. When it was around 11 o'clock, the water became even colder and I couldn't take a shower. I didn't even have it the next morning. How much hot water! The hotel replied that there were too many people and they ran out of hot water! There are three rows of parking inside and outside the small parking lot, turnkey! I want to say that if you don’t have diamonds, don’t get the porcelain job! This is the worst hotel experience I have ever had in ten years, bar none!
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel and providing your valuable feedback. I am very sorry that I did not bring you a pleasant stay experience this time. If you have any questions during your stay, you can call the housekeeping center at "55". We are online 24 hours a day and we will strengthen our efforts. Train employees, improve service quality, and strengthen daily supervision. welcome next time.
Lianggegegege
Deluxe Room (2 beds)
Stayed in Feb 2024
Family
45 review
2.5/5
Posted on Feb 12, 2024
Because the hotel I wanted to book had no rooms. Although the online reviews of this hotel were not very good, I thought it was still a four-star hotel, so I booked this hotel instead. I checked into the hotel at 8:30 in the evening and found that there was no shower in the bathroom. Regarding hot water, I contacted the guest room and said that the water pump was broken. After 10:30, there was still no news. I went to the front desk to find the service center, and they said that there was nothing they could do. The same was true for other rooms. They could only apologize, but there was no solution. I went down to the front desk at 11:30, and the little girl at the front desk only continued to apologize. When I waited until 12:30, there was still no hot water, so I had to go to bed and check out in the morning. There was no apology from the front desk. . This is truly the worst service I have ever experienced in a hotel. It is recommended that friends who go to Jinjiang try to avoid it.
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel and providing your valuable feedback. I am very sorry that I did not bring you a pleasant stay experience this time. If you have any questions during your stay, you can call the housekeeping center at "55". We are online 24 hours a day and we will strengthen our efforts. Train employees, improve service quality, and strengthen daily supervision. welcome next time.
htglx
Business Room (2 beds)
Stayed in May 2023
Couples
5 review
5.0/5
Outstanding
Posted on May 12, 2023
It's good, especially the ceiling fan is hidden in the ceiling light, so you don't need to turn on the air conditioner, and there are hangers in the room to dry clothes. There is free parking and breakfast is ok. In particular, it is very close to a night market. I don’t know its name, but it is the largest night market I have encountered. It is divided into various commodity areas, and there are several streets. Especially for supper, Qinglong prawns are very cheap. Anyway, I have never seen such a big fireworks in the whole country. There is an electric donkey at the gate of Wudian City.
Original TextTranslated by Google
Response from Property: Thank you for your support and trust, your satisfaction is our best encouragement. Our hotel is located in the center of Jinjiang City, convenient for travel and shopping. It takes only 10 minutes to take a taxi from Quanzhou Airport. The No. 15 bus at the entrance of the hotel goes directly to Jinjiang Railway Station. Our hotel opened in 1995. It is the first star hotel in Jinjiang City. Since then, we have been committed to creating a "warm" hotel and sincerely welcome guests from all over the world. Make our hotel your "home away from home" during your travels
Guest User
Business Room (2 beds)
Stayed in Aug 2023
Travel with friends
8 review
1.0/5
Posted on Aug 6, 2023
The pillows are not clean, the room smells, and the facilities are old. The platform says there is breakfast, but the hotel says there is none.
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel and providing your valuable feedback. I am very sorry that I did not bring you a pleasant stay experience this time. If you have any questions during your stay, you can call the housekeeping center at "55". We are online 24 hours a day and we will strengthen our efforts. Train employees, improve service quality, and strengthen daily supervision. welcome next time.
Muxueqianshanyunwanli
Business Room (2 beds)
Stayed in Jul 2023
Family
2 review
2.5/5
Posted on Jul 18, 2023
Two adults with children booked a double breakfast in a standard room. During breakfast, the children were required to pay separately. Although this is the first time I encountered this (all the hotels I stayed in before that allowed children and included breakfast did not charge extra breakfast fees for children), maybe This is the rule of the hotel. I have little experience and I agree with it. However, more and more people are eating breakfast in the back. The staff at the door of the restaurant cannot handle them. I see many couples with children who come in directly without scanning the QR code to pay separately. What is going on? It seems that I entered the restaurant at the wrong time.
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel and providing your valuable feedback. I am very sorry that I did not bring you a pleasant stay experience this time. If you have any questions during your stay, you can call the housekeeping center at "55". We are online 24 hours a day and we will strengthen our efforts. Train employees, improve service quality, and strengthen daily supervision. welcome next time.
Guest User
Business Room (2 beds)
Stayed in Apr 2023
Travel with friends
23 review
5.0/5
Outstanding
Posted on Apr 11, 2023
The overall feeling is very good, but the sliding door in the room is a bit heavy. Ctrip's evaluation of 4.4 points is a bit low, and it can be rated as 4.5 points.
Original TextTranslated by Google
Response from Property: Reply from the hotel: Thank you for your support and trust, your satisfaction is our best encouragement. Our hotel is located in the center of Jinjiang City, convenient for travel and shopping. It takes only 10 minutes to take a taxi from Quanzhou Airport. The No. 15 bus at the entrance of the hotel goes directly to Jinjiang Railway Station. Our hotel opened in 1995. It is the first star hotel in Jinjiang City. Since then, we have been committed to creating a "warm" hotel and sincerely welcome guests from all over the world. Make our hotel your "home away from home" during your travels
Yinghua
Business Room (2 beds)
Stayed in Feb 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 17, 2023
Very good, the service is also good, they also help with free laundry, there is a place to park, and there is no traffic jam
Original TextTranslated by Google
Response from Property: Thank you for your support and trust, your satisfaction is our best encouragement. Our hotel is located in the center of Jinjiang City, convenient for travel and shopping. It takes only 10 minutes to take a taxi from Quanzhou Airport. The No. 15 bus at the entrance of the hotel goes directly to Jinjiang Railway Station. Our hotel opened in 1995. It is the first star hotel in Jinjiang City. Since then, we have been committed to creating a "warm" hotel and sincerely welcome guests from all over the world. Make our hotel your "home away from home" during your travels
Guest User
Business Room (2 beds)
Stayed in Jan 2023
Travel with friends
11 review
5.0/5
Outstanding
Posted on Feb 3, 2023
The newly renovated room is very beautiful and comfortable, the bedding and bathroom are satisfactory, especially the service staff at the front desk are professional and enthusiastic, and the parking service staff are also very serious. It was a very satisfying stay experience, thank you!
Original TextTranslated by Google
Response from Property: Thank you for your support and trust, your satisfaction is our best encouragement. Our hotel is located in the center of Jinjiang City, convenient for travel and shopping. It takes only 10 minutes to take a taxi from Quanzhou Airport. The No. 15 bus at the entrance of the hotel goes directly to Jinjiang Railway Station. Our hotel opened in 1995. It is the first star hotel in Jinjiang City. Since then, we have been committed to creating a "warm" hotel and sincerely welcome guests from all over the world. Make our hotel your "home away from home" during your travels
Guest User
Business Room (2 beds)
Stayed in Feb 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 4, 2023
clean and tidy, no smell
Original TextTranslated by Google
Response from Property: Thank you for your support and trust, your satisfaction is our best encouragement. Our hotel is located in the center of Jinjiang City, convenient for travel and shopping. It takes only 10 minutes to take a taxi from Quanzhou Airport. The No. 15 bus at the entrance of the hotel goes directly to Jinjiang Railway Station. Our hotel opened in 1995. It is the first star hotel in Jinjiang City. Since then, we have been committed to creating a "warm" hotel and sincerely welcome guests from all over the world. Make our hotel your "home away from home" during your travels
Response from Property: 尊敬的客户,非常抱歉您在入住期間遇到了不愉快的經歷。我們一直致力於為客人提供舒適的住宿環境。關於您提到的早餐問題,我們領導非常重視,我們已經對員工進行了嚴肅的批評教育和培訓,改進並加強了早餐的細節工作,前台人員也會加強培訓,及時安排人員接待,我們的目標是提供熱情周到的服務,希望您下次光臨時能看到我們的改變。祝您一切順利!
Response from Property: 感謝您的支持與信賴,您的滿意是對我們最好的鼓勵。我們酒店位於晉江市市中心,出行、購物方便,距離泉州機場打車衹需10分鐘,酒店門口15路公交車直達晉江動車站,我們酒店1995年開業,是晉江市首家星級酒店,一直以來我們致力於打造一所“有温度”的酒店,誠迎四方賓客。讓我們的酒店成為您旅途中的“家外之家”
Response from Property: 感謝您的支持與信賴,您的滿意是對我們最好的鼓勵。我們酒店位於晉江市市中心,出行、購物方便,距離泉州機場打車衹需10分鐘,酒店門口15路公交車直達晉江動車站,我們酒店1995年開業,是晉江市首家星級酒店,一直以來我們致力於打造一所“有温度”的酒店,誠迎四方賓客。讓我們的酒店成為您旅途中的“家外之家”