Ji Hotel (Jiuzhaigou Scenic Area) Reviews

Response from Property: It sounds like you had a great stay! It's close to Jiuzhaikou Scenic Area, just a 10-minute walk away, so you can easily start your trip. The service staff is warm and considerate, and they will introduce you to member discounts. The breakfast is rich in variety, combining local specialties with international cuisine, allowing you to enjoy a variety of food. I look forward to seeing you again next time and continuing to have a good time here!

Response from Property: We are very sorry for the unpleasant stay you had. We feel extremely guilty when we see your feedback about the cleanliness of the room. We should have provided you with a spotless room, but there was dust, hair and used chopsticks. This is a serious mistake in our work. We have severely criticized the relevant cleaning staff and will strengthen the supervision and training of the cleaning process to prevent such incidents from happening again. Fortunately, the rich variety of breakfast satisfied you, and we are also very happy that you had a good overall experience. I hope you can give us another chance. Next time you stay, we will definitely welcome you with the cleanest and tidy room and make up for this shortcoming with practical actions. Once again, I sincerely apologize to you.

Response from Property: Dear guest,Words cannot express how grateful we are for your glowing review and high recommendation of our Ji Hotel (Jiuzhaigou Scenic Area Branch)! We are truly delighted that you had such a wonderful experience with us.Our prime location is indeed one of our greatest assets, and we're glad it added so much convenience to your trip. Whether it was the close proximity to the shuttle bus terminal or the short walk to the national park ticket checkpoint, we aimed to make your journey seamless. It's also wonderful to hear that you enjoyed the dining options nearby, from the familiar KFC to the local flavors.We take great pride in maintaining our modern and new facilities to ensure every guest feels comfortable and at home. Knowing that our efforts paid off and that you had a restful stay means the world to us.Your intention to return is the highest compliment we could receive. We look forward to welcoming you back in the future and will continue to strive to exceed your expectations.Thank you again for choosing our hotel and sharing your positive experience. Have a great day!

Response from Property: Dear guest,Thank you so much for choosing to stay with us and for taking the time to share your wonderful feedback. We're delighted to hear that you had a pleasant experience during your one-night stay. Our prime location near the scenic area is indeed one of our highlights, aiming to offer convenience and easy access for our guests.We're especially glad that our receptionist, Liu Yu, left such a positive impression on you. She, along with our entire team, always endeavors to provide warm and friendly service. We will surely convey your kind words to her.It's great to know that you also enjoyed our breakfast. We continuously strive to maintain high-quality food offerings.We truly hope to have the opportunity to welcome you back in the future for another memorable stay

Response from Property: We're delighted to hear that you found our place comfy and clean, and that our staff were helpful. We understand that a 15-minute walk from the entrance might seem a bit long for some, Thank you for your feedback and we look forward to having you stay with us again.

Response from Property: Dear guest, we are truly delighted to hear that you had a pleasant stay with us. It's wonderful to know that our convenient location, just a 10-minute walk from the entrance area, met your expectations and that you found a variety of good food options nearby. Also, we are glad that you were satisfied with the cleanliness and comfort of the room. We strive to provide our guests with top-notch experiences, and your feedback is a great motivation for us to keep up the good work. We look forward to welcoming you back in the future and serving you even better.

Response from Property: Dear guests, thank you very much for your positive comments on our hotel. We will continue to strive to live up to your positive comments. Thank you again for your affirmation of the hotel. We look forward to seeing you again and wish you a pleasant journey!

Response from Property: Dear guest,Thank you so much for your feedback! We're truly glad to hear that overall, your stay was a pleasant one. However, we sincerely apologize for the inconvenience caused by the missing TV remote control. This is definitely an oversight on our part, and we've already taken immediate action to address it. Our staff has been informed to double-check all rooms to ensure that every item, including the TV remote, is in place for future guests.We appreciate your understanding and patience. Your comments help us improve, and we hope you'll give us another chance in the future. If you have any further suggestions or concerns, please don't hesitate to let us know. Wish you all the best and hope you had a wonderful time exploring the area!

Response from Property: Dear, I'm so happy to see your evaluation, thank you for your recognition and praise 😄 We are really in a good location here, you can walk to the entrance of the scenic spot, and there are many restaurants around, which is convenient for everyone to play and eat.What makes me even happier is your affirmation of our staff, helping guests solve problems is what we should do, and they will be very happy to get your praise. When you encounter trouble with payment, they help to pay on your behalf, you are too polite, and they also transfer money in return. I believe that this episode will also make your trip more special memories.Looking forward to your next visit, we will continue to work hard to provide you with more intimate services and let you have a better experience. I wish you a happy life and a happy day

Response from Property: Dear guest, thank you very much for your high praise of our staff service and check-in process, which is a great encouragement to our team, At the same time, we have taken note of the issues of cleanliness and facilities that need to be improved, and we will immediately start to formulate relevant improvement plans and implement them as soon as possible, striving to present you with a more perfect hotel experience in the future, looking forward to your next visit.

Response from Property: Dear guests, thank you very much for your positive comments on our hotel. We will continue to strive to live up to your positive comments. Thank you again for your affirmation of the hotel. We look forward to seeing you again and wish you a pleasant journey!