Mercure Johannesburg Bedfordview Hotel Reviews
Mercure Johannesburg Bedfordview Hotel
Gardenview, 33 Bradford Rd, Johannesburg, South AfricaView Hotel Details
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1 night
Mercure Johannesburg Bedfordview Hotel Guest Reviews
3.6/5
30 review
Verified reviewsLocation3.7
Amenities3.6
Service3.6
Cleanliness3.6
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All Reviews(30)
Positive reviews(23)
Reviews with photos/video(3)
Negative reviews(7)
Dru-linho
Standard Room with Double Bed
Stayed in Aug 2023
Friends
3 review
Amazing
Posted on Nov 14, 2023
I always feel at home here , the location is ideal , the mall is across the road, it’s safe and the meals are world class
Luluja
Standard Room with Double Bed
Stayed in Nov 2023
Business travelers
11 review
Outstanding
Posted on Nov 8, 2023
Lovely and clean , excellent service
Brij
Standard Queen Apartment
Stayed in Sep 2023
Business travelers
22 review
Posted on Oct 23, 2023
Not many electric outlets
Hotel run down
Ulika Kandimba
Standard Room with Double Bed
Stayed in Apr 2023
Family
2 review
Outstanding
Posted on Apr 15, 2023
Thank you
Guest User
Standard Apartment with 2 Queen Beds
Stayed in Jan 2024
Business travelers
15 review
Very Good
Posted on Jan 13, 2024
The environment is pretty good, but the sound insulation is not very good
Original TextTranslated by Google
Guest User
Standard Queen Apartment
Stayed in Nov 2022
Couples
78 review
Very Good
Posted on Nov 8, 2022
The facility is a bit dated but well kept. breakfast is also good
Original TextTranslated by Google
Paul
Stayed in Mar 2024
Other
Posted on Mar 22, 2024
It works for a 3 star accommodation hotel. However there appears to be a fundamental
Shortage of towels. Be prepared as a guest to get interrupted for dirty towels around 9am and then again about 4pm when clean towels are delivered. Very unusual as the majority of hotels I have stayed in remove dirty towels and replace them at the same time as the daily cleaning of the hotel room.
Grant
Stayed in Sep 2023
Business travelers
Very Good
Posted on Sep 26, 2023
Has all the bases covered - but nothing wow. Amenities are a little dated - the TV channels were not great considering it was a Rugby World Cup match and it was not showing. The food court nearby was not great - closed a little early and the food was not great quality - even for national franchises.
KANG LENG
Stayed in Jul 2023
Business travelers
Outstanding
Posted on Jul 1, 2023
Good location, Eastgate shopping mall just opposite and within walking distance. The apartment was with 2 rooms, spacious.
Guest User
Stayed in May 2023
Other
0 review
Very Good
Posted on May 20, 2023
Nice place...though the furniture could do with an upgrade. We stayed in the apartments...they're OK...but we had to keep reminding them about towels every evening when we got back. They knew we were 4 in each apartment but only left 2 towels daily. Additionally, It was cold and when we asked for blankets, some got, some didn't get.
Jose
Stayed in Jul 2023
Other
Very Good
Posted on Jul 1, 2023
My room had problems with the tv remote control. Otherwise everything was good.
Guest User
Stayed in Jan 2023
Friends
0 review
Outstanding
Posted on Jan 31, 2023
The rooms were spacious. The staff was super friendly and the food was amazing and I enjoyed the buffet breakfast as there was a variety to pick from. The pap and vleis was my most favourite meal and Innocent the barman made our visit to the bar a memorable one.
Guest User
Stayed in Jan 2023
Other
0 review
Posted on Jan 31, 2023
Spent a weekend in this hotel. Rooms are clean and the water is hot. Set up as a self catering room but has no kitchen utensils despite having a stove which is a bit odd, although it wasn't an issue to us. our room however was exposed to a very noisy street and on both the Friday and Saturday nights people were coming in at 2am with music blaring, showing no respect for other guests. Very limited Tv channels
Response from Property: Dear Chris H Thank you for taking the time to tell us about your experience at the Mercure Hotel Bedfordview. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Kitchen utensil are available on request at the reception desk and we apologize that this was not communicated to you. We have since tightened our security to ensure that noise is limited and that guests are mindful to their neighbours. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gugu Makhanya Rooms Division Manager
Guest User
Stayed in Jan 2023
Family
0 review
Posted on Jan 31, 2023
The place is a disaster. Firstly, at the restaurant we ordered butter chicken curry. When it arrived it was a fish curry. We then overheard the kitchen staff say they made oxtail curry. The rooms looks below par. Everything is below par. Rooms looks dirty, TV looks like it came from the early 2000s. Avoid if you can.
Guest User
Stayed in Jan 2023
Family
0 review
Posted on Jan 31, 2023
Impressed by the proximity to the mall. Great walking 🚶♂️ distance. The meals are routine and not ideal for long stay. Clean rooms and polite staff. Check in and out process can be marred depending on platform used to book as some information is lost in translation.