Radisson Red Johannesburg, Rosebank

Radisson Red Johannesburg, Rosebank Reviews

Radisson Red Johannesburg, Rosebank

Cnr of Oxford and, Oxford Parks, 4 Parks Blvd, Johannesburg, Gauteng, 2196, South AfricaView Hotel Details
Radisson Red Johannesburg, Rosebank
Radisson Red Johannesburg, RosebankRadisson Red Johannesburg, RosebankRadisson Red Johannesburg, Rosebank
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Radisson Red Johannesburg, Rosebank Guest Reviews

4.2/5
Very Good
61 review
Verified reviews
Location4.3
Amenities4.3
Service4.0
Cleanliness4.3
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All reviews(61)
Positive reviews(44)
Reviews with photos/video(2)
Negative reviews(6)
Chris92
Superior Room
Stayed in Jul 2024
Solo travelers
21 review
5.0/5
Outstanding
Posted on Jul 21, 2024
This is my second time returning to the hotel after my first trip. They remembered my name as I arrived which shows great attention to detail with customer care. I upgraded to the suite for this particular visit and honestly it was a great decision. Look forward to visiting them again when I go back to South Africa in a year’s time.
Guest User
Standard Room
Stayed in Mar 2024
Business travelers
3 review
4.0/5
Very Good
Posted on Mar 15, 2024
The staff was terrible and the service was bad. They dont really share concern of their guests or at least to me. Mybe because im black not sure
Angela
Junior Suite
Stayed in Feb 2024
Family
53 review
4.0/5
Very Good
Posted on Feb 18, 2024
We arrived very late at night for check-in, at the time of check-out we requested an extra 30 minutes and were denied, we had to practically run out of the hotel, thanks to this we changed to the Marriot with unbeatable attention and for that day It was even cheaper, thanks for directing us to a better hotel.
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BONNIE K
Stayed in Jul 2024
Business travelers
5.0/5
Outstanding
Posted on Jul 17, 2024
I liked the location a lot. About two blocks from the Gautrain Rosebank station and the Rosebank mall. I don’t really consider myself a “mall person”, but the convenience for shopping is helpful, especially if you don’t have a lot of time. (The Sunday market on the rooftop is worth it.) Staff are competent and friendly and eager to please. For reasons not clear to me, I had access to the Executive Lounge and the snacks and beverages were lovely. Extra shout out to the staff in the lounge who were friendly and attentive, without being bothersome. Buffet breakfast had plenty of savory (my preference) and sweet options. Will definitely stay here during my next trip to Jozi.
Response from Property: Hey Bonnie, Thank you for stopping by with this great feedback. We're so happy that we contributed to making your trip special. You rock! Cheers, Team RED
Guest User
Stayed in Sep 2024
Travel with friends
2.0/5
Posted on Sep 3, 2024
Drunk barman overcharging us at Rooftop Bar. Minimal support and feedback from management on duty to make sure or at least give comfort to be able to get returning business.
Guest User
Stayed in Sep 2024
Couples
4.0/5
Very Good
Posted on Sep 2, 2024
New and stylish building, clean and comfortable. Room was towards small side, but sufficient for a couple.
AndySmal
Stayed in Aug 2024
Couples
4.0/5
Very Good
Posted on Aug 24, 2024
Very good stay at the RR in Johannesburg- seems a little more restrained and pun free than the RR in Capetown where I stayed recently. Friendly welcome to the hotel and problem free check in (a couple of hours before check in time) , and a good lunch in the main ground floor restaurant. V limited tv channels, could be widened considerably? Excellent amount of power outlets in room, v comfortable and clean, nice views down Oxford Road from corner Junior suite. Difficult experience with the "24/7" room service , simple bowl of French fries order at 10h30, finally delivered an hour later, after 2 additional reminder calls. Not v impressive dish either, just a small bowl with chips thrown in - and the kitchen said they had no sweet Chilli sauce? Not much point in offering all night room service if it this poor. This was the only issue however - very nice breakfast the next morning, wide selection of the usual items. Smooth check out, at 12h00, later than most hotels?
Response from Property: Dear Andy, Thank you for taking the time to leave a review around your stay and providing us with your feedback! We appreciate it and will use your comments to help us improve our service. I am pleased to see that we were able to make memorable RED moments for you. We hope to welcome you back soon. Cheers, Team RED
Guest User
Stayed in Aug 2024
Other
2.0/5
Posted on Aug 1, 2024
The service from staff was bad and the food was equally bad. I went there for dinner, I don't know maybe because we were a big group they kept messing up our orders and they took long to bring the food and when the food came it was not good. I ordered a sirloin steak medium but it was almost well done and it was hard to chew, then I ordered cheese cake took them almost an hour to let us know they didn't have cheese cake. The following day we had a work conference on their facility and again we had to wait for food during our breaks (knowing the number of people who were coming why didn't they prepare enough food) even for lunch the food got finished and we had to wait 😢
dimakatsokhampepe
Stayed in Jul 2024
Business travelers
5.0/5
Outstanding
Posted on Jul 15, 2024
Love to be at the Radisson Red Rosebank, because the staff are so professional and yet human. Love it
Response from Property: Hey Dimakatso, Thank you for stopping by with this epic feedback. You rock! We're so happy that we contributed to making your trip special, safe and memorable. We will definitely share your feedback with the team and especially our superstar [insert name]. Don't be a stranger, okay? Cheers, Team RED
Guest User
Stayed in Jun 2024
Business travelers
3.0/5
Posted on Jun 15, 2024
The price is just not worth that tiny box of a room sorry! Breakfast was great but floor service there could be better.
Guest User
Stayed in May 2024
Business travelers
5.0/5
Outstanding
Posted on May 30, 2024
I will recommend my friends to visit Radisson Hotel. What I liked the most about the hotel was the attendance and the 7th flor lounge it is a very nice place. Tasteful food and a welcoming environment set up by staffing was so amazing,
Guest User
Stayed in May 2024
Couples
1.0/5
Posted on May 11, 2024
My reason for the visit got inconvenienced, Did not get to do what i came for . budget disrupted as i had to make payment when i had already paid using Radisson rewards points. Not happy at all.
joan c
Stayed in Mar 2024
Business travelers
5.0/5
Outstanding
Posted on Mar 21, 2024
The safe and security is almost 100%. Caring of personal property is wonderful. I forgot my cellphone in the hotel vehicle while on the way to hotel from Airport pick up. I thought it was in the room Bar as i spend some hours there before getting in my room. I reported the matter to security, the professional lady and front desk officials a young man and young lady. They took the matter with seriously. We get it it was dropped in the vehicle. The Security Lady, the front desks officials, Roof Bar attendee and the driver are people of high intergrity. My name is Joan Chamungu i was in room no 515 keep us the good work you do. I was there from 17th to 20th of March.
Response from Property: Hey Joan, Thank you for your recent stay at Radisson RED Rosebank and for sharing your positive experience with us. We greatly appreciate your kind words regarding our staff's professionalism, care, and integrity, as well as your recognition of our high standards of safety and security. We are delighted to hear that our team members were able to assist you promptly and efficiently in retrieving your cellphone, and we will be sure to pass on your compliments to the team. Your feedback motivates us to continue providing exceptional service to all our guests, and we look forward to welcoming you back for another wonderful stay in the future. Cheers, Team RED
robsagulhas85
Stayed in Mar 2024
Business travelers
4.0/5
Very Good
Posted on Mar 19, 2024
The hotel was comfortable and well maintained. The rooms are clean and adequate for a good night’s rest. The breakfast is basic and there is plenty of coffee to keep one going. The front desk is very responsive and friendly.
Response from Property: Hey hey, Thank you for stopping by with this great feedback. We're so happy that we contributed to making your trip special. You rock! Cheers, Team RED
Guest User
Stayed in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 15, 2024
Great service first and foremost, I arrived early and was able to get my bags dropped off, take advantage to breakfast and coffee after a long over night flight. Shorts ironed for the next day, no problem, friendly and helpful advice from the hotel reception, checked. Then you have great food at a great price, spacious comfortable rooms in a great location.
Response from Property: Hey hey, Thank you for stopping by with this great feedback. We're so happy that we contributed to making your trip special. You rock! Cheers, Team RED