Hotels near Batu Buaya. Crocodile Rock, Johor Bahru

Hotel is clean and chic. Location isn’t very ideal as far from city centre. But I chose this hotel cos it’s near the airport. So that’s good. Front desk May or may not be very knowledgeable about things around the area. The swimming pool faces cemetery so if that’s a concern for you then ok lor.

Our always go to choice of hotel!! Brakfats is great for the price . Easy and smooth check in and check out !

The stay was really comfortable and it is easy to get around with Grab. However, the walk to Aeon Tebrau might be a little challenging in the evening due to the high traffic flow. The staff are really friendly and they even whatsapp me to check with me constantly on my check-in time :) Overall, a great stay!

Love the people at the front desk, they are always so happy and friendly. Check-in took a bit longer than usual but the staff were very apologetic. I stayed in the Urban room at level 12 facing the highway and river. To my surprise it was rather quiet I can’t really hear the traffic. Morning breakfast at level 6 was pretty crowded. The next morning I just went down earlier and it was great. The girls at breakfast were always happy to welcome us… keep it up 👍

There’s 2 reception counters for check in & out. KSL City Square Mall just connects to the hotel & resort with a glass door apart. The room lightning is not very brighter as can’t see the face clearly when put on makeup. Sadly the shower head is fixed type and the water tap at basin will splash out when turn on. TV unable to watch any channel due to the aerial cable has no signal. Still can hear the water flowing from next door or peoples talking from outside because poor sound insulation inside the room. The room door need to closed harder as it won’t fully close up when letting it close ownself. There’s Avery-day drink stall which can get mystery dolls with purchased drinks.

Dear Crystal Crown Management Team, First of all, I would like to thank you for the hospitality during this period. To begin with, I have a brother who is currently serving quarantine at Hotel Ramada, so I know exactly what are the two hotels offering and its differences. Nevertheless, my stay with Crystal Crown has been a decent one which I am grateful for. I will also be honest with you that there are quite number of areas which need to be improved, not only for the wellbeing of the next batch of guests, but also for the benefit of your staff members. Hence, I would like to provide some constructive suggestions. 1) Communications a) Clarity on the rules of food / items delivery. The RELA briefed us on the arrival day, but it was unclear as we were seated outdoor. A suggestion is to include pictures in your document. See the attached photo for illustration. Besides pasting the rules at the entrance, you could also print it out in black and white for every room, together with the welcome letter. I believe that once the rules are spelled out clearly, the guests will manage their expectations accordingly. b) Distribute the 14 days necessities (e.g. mineral waters, trash bag, toiletries) at one shot. This is also a good practice of Hotel Ramada. Not only the guests can ration the items based on their needs, it also saves your hotel staff the trouble of attending to the needs of the guests at all time. c) Discontinue the whatsapp group. I understand the intention of setting up the group is for emergency purpose. But we all clearly know that this is not the case. Unfortunately, the chat group becomes a platform of all sorts of stuff: from requesting the daily necessities, clarifying the same delivery rules, asking the staff to pick up and send food / items, to spamming the group of 198 people with complaints and feud, or even turning the group into personal chat room. I believe once point a) & b) are sorted out, there is less need to use the whatsapp group as the main channel of communication. We can always use the phone in our room to call the front desk for additional requests or attend to emergency matters. Respecting the guests’ privacy is very much appreciated. 2) Dietary Preferences a) Make the effort to collect guests’ dietary needs and be committed to attend to it. This is a basic etiquette and fundamentals of the hospitality industries. Peanut and seafood allergies can be severe and deadly. The health of people with medical conditions (e.g. diabetes) could be affected. Not to mention the vulnerable such as the elderly, young children and pregnant women. We are human after all, hence the importance of mutual respect – treat the guests the way you want to be treated. b) Look after the well-being of the vegetarians. I would like to speak up for the vegetarians, especially those who practise strict vegetarianism. They cannot to take onions, garlic, chives, green onions and leeks, as it cause anger and desi

The hotel is in a great location and offers plenty of space, but overall, the experience was mixed. While the room was large and comfortable, the cleanliness of the linens was disappointing. The bed sheets and towels were no longer white and had an unpleasant smell, which detracted from the stay. Additionally, the hotel’s size made it hard to understand the purpose of some of the areas, leaving parts of the property feeling underutilized. With a bit more attention to detail, especially regarding cleanliness, the hotel could provide a much better experience.

The hotel location is very easy to find. Room very clean but the floor abit sticky due they use tile and mopping. Overall the place is neat and comfort to rest and relax. Reception staff is friendly too.

Excellent hotel to stay in. I guess the hotel just newly renovated but the air conditioning in the room a bit old and not well maintained. The air conditioning too cold at night even though we set up 27 degrees celcius. The surface of the air conditioning was frozen. Breakfast wise very good. The quality was excellent. You will have warm croissants and warm danish pastries. Come with local dishes as well. All the staff starting from the front desk staff, the parking guard, the F&B teams was friendly. Overall stay was pretty good.

Its my first stay at Holiday Inn JBCC. I love the cleanliness of the hotel room the bed is so comfy! Breakfast was alright but maybe more protein based items will be great. Below is KOMTAR JBCC. Its so convenient for food and shopping. Should increase water pressure for hose bidet in toilet.