Shama Suasana Johor Bahru (Formerly known as Suasana All Suites Hotels Johor Bahru)

Shama Suasana Johor Bahru (Formerly known as Suasana All Suites Hotels Johor Bahru) Reviews

Shama Suasana Johor Bahru (Formerly known as Suasana All Suites Hotels Johor Bahru)

82C Jalan Trus, Johor Bahru, Johor, 80000, MalaysiaView Hotel Details
Shama Suasana Johor Bahru (Formerly known as Suasana All Suites Hotels Johor Bahru)
Shama Suasana Johor Bahru (Formerly known as Suasana All Suites Hotels Johor Bahru)Shama Suasana Johor Bahru (Formerly known as Suasana All Suites Hotels Johor Bahru)Shama Suasana Johor Bahru (Formerly known as Suasana All Suites Hotels Johor Bahru)
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Shama Suasana Johor Bahru (Formerly known as Suasana All Suites Hotels Johor Bahru) Guest Reviews

4.4/5
Very Good
340 review
Verified reviews
Location4.7
Amenities4.2
Service4.3
Cleanliness4.4
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All reviews(340)
Positive reviews(331)
Reviews with photos/video(118)
Awesome rooms(83)
Large rooms(38)
Near shopping area(36)
Convenient for shopping(34)
Loved the view(17)
Perfect for kids(14)
Easy to get around(11)
Strange smell in room(9)
Negative reviews(9)
Shafiq S
Two Bedroom Suite
Stayed in Feb 2025
Family
17 review
3.7/5
Posted on Feb 16, 2025
Chose this place because they have a two bedroom suite that is suitable for families with young kids. Cleanliness met my expectations as compared to other hotels. The water pressure from the shower is very low.
Anonymous User
One Bedroom Twin Suite
Stayed in Feb 2025
Solo travelers
5 review
5.0/5
Outstanding
Posted on Feb 10, 2025
Shama Suasana Johor Bahru is one of the nicest aparthotel I've been to. Well design spacious apartment I've stayed in. And it is nearby CIQ for travellers who frequent visit cross borders. 10 mins is all you need to walk from CIQ to SSJB. 1) Location, opposite Komtar JBCC. Combined with Amari hotel. High floor. Very convenient for walking travellers or self drive travellers. 2) Sufficient and well spaced parking lots near lift lobby. 3) Well designed interiors for a Spacious feel and to my amazed, a walk in wardrobe corner built in with the shower 4) Nice 24 hour eatery downstair and a 24 hour convenience store. Not forgetting, 2 shopping malls available nearby, Komtar JBCC and City Square for shopping needs. Highly recommended for short getaway staycation over the weekends or frequent travellers cross border. Definitely bookmark this SSJB as one of my favourite stay whenever i travel for getaway staycation across border.
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Guest User
Two Bedroom Suite
Stayed in Jan 2025
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jan 25, 2025
Pleasant stay for 1 night stay. Cleanliness is tip top. Will definitely stay again. Nearby shopping mall and eateries.
Anonymous User
One Bedroom King Suite
Stayed in Jan 2025
Business travelers
14 review
4.2/5
Very Good
Posted on Jan 20, 2025
The cleanliness is acceptable. But the room I stay I can hear the water sound from the level above me clearly, and the roof got the water stain. Location is near to Singapore custom
ACSG
Executive Three Bedroom Suite
Stayed in Jan 2025
Business travelers
9 review
4.5/5
Great
Posted on Jan 5, 2025
It was a pleasant stay. The apartment is clean and comfy. Had a great view facing the city. Came with complimentary drinks and light snacks in the room. Rather well equipped for basic pantry usage including microwave and a stove. Big fridge. Living room has modern and functional TV. Breakfast was decent. Also surprised they provided a tea break which we missed due to our itinerary. All basic toiletries provided. No complaint. Highly recommended and will come back.
Nnnnnnnnnn
Two Bedroom Suite
Stayed in Jan 2025
Family
4 review
4.0/5
Very Good
Posted on Jan 4, 2025
Overall a Nice place to stay, but can do abit of improvement on to replacing the spoiled bidet in master bedroom. The WiFi connection weak, add more TV channels, eg. HBO, etc...
Cappuccino Mocca
Executive One Bedroom Suite Twin
Stayed in Nov 2024
Family
18 review
5.0/5
Outstanding
Posted on Nov 9, 2024
This is our first time we stayed over here for 4 Days & 3 Nights for our November StayCation in Johor Bahru. We are happy that the space for the bedroom and living room is huge and spacious. We didn't really make full use of the facilities as most of the time, we are enjoying the comfort inside the hotel room. We literally enjoyed our stay very much. It's easy to get to makan venues and shopping is just directly opposite Transportation is also accessible too. The hotel lobby could have been more spacious to accommodate more space for hotel guest and with better air conditioning please. And safely for hotel guest as we have realised that we do not need to tap the hotel card to reach the hotel room when we board the lift. Other than that, we are happy and have enjoyed our days of stay throughout the StayCation period. Thank you for having us over here. We will consider to be back for our next StayCation once again.
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6/20
CuriousNomad
Two Bedroom Suite
Stayed in Dec 2024
Family
15 review
4.5/5
Great
Posted on Dec 2, 2024
Love how spacious and beautiful the entire suite is. It's an apartment by itself with kitchen, 2 bathrooms and very comfortable rooms. Location wise is superb, just across the road from Komtar JBCC and Haidilao just right below.
6/12
Guest User
One Bedroom Twin Suite
Stayed in Dec 2024
Family
7 review
4.5/5
Great
Posted on Dec 26, 2024
The accom is walking distance from custom, easy checkin and room is clean. Will book again for staycation.
Guest User
Two Bedroom Suite
Stayed in Dec 2024
Family
8 review
3.7/5
Posted on Jan 4, 2025
No body soap in master toilet and toilet drainage very smelly...ants at living room
JConrad
One Bedroom Twin Suite
Stayed in Nov 2024
Business travelers
69 review
3.5/5
Posted on Nov 16, 2024
The hotel is located conveniently across Komtar in JB. Just a short walk from the CIQ Complex, with a 24-hour convenient store below and HDL hotpot which is open till 5am.
Anonymous User
One Bedroom Twin Suite
Stayed in Jan 2025
Family
9 review
5.0/5
Outstanding
Posted on Jan 17, 2025
Awesome location v clean great service πŸ‘πŸΌ πŸ‘ will book again
dwells
Two Bedroom Suite
Stayed in Nov 2024
Family
2 review
3.0/5
Posted on Nov 11, 2024
Booking no. *********** I am writing this message with great disappointment to express my dissatisfaction with my recent stay at your hotel. The experience left me extremely frustrated and angry. As shown in the attached email, at 10 PM during my stay in a two-bedroom suite, the bathroom in the master bedroom started leaking extensively. I made three phone calls to your front desk, and each time I was told that someone would be sent up immediately to address the issue. However, I waited for 25 minutes with no response. It was only after I personally went down to the front desk to inquire that someone began contacting the maintenance manager using a mobile phone. Approximately 15 minutes later, someone finally arrived to fix the bathroom ceiling. I was staying with my 70-year-old parents and my 9-year-old child, and after nearly 40 minutes of waiting in the middle of the night, I repeatedly requested a room change for us to rest, given the late hour. After another 15 minutes, we were finally assigned a similar room type. When we moved from room 3302 to 2902, we were informed that the keys to the other bedroom and bathroom could not be found. After more than an hour of waiting and waiting, it was not until 1 AM that my family could finally rest. This was an extremely terrible experience.The next morning at checkout, I discussed this issue with the on-duty manager and requested a resolution and compensation plan. The on-duty manager promised to get back to me as soon as possible. It has now been five days, and I am still waiting for your response.I urge you to address this matter urgently and provide a satisfactory resolution.
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Tay Lip
One Bedroom Twin Suite
Stayed in Oct 2024
Family
12 review
4.7/5
Amazing
Posted on Nov 20, 2024
Next to Amari, next to 7 Eleven, walking distance to HDL, Komtar, City Square. Room size is extremely big with a kitchen. Will be back !
Anonymous User
One Bedroom King Suite
Stayed in Oct 2024
Couples
11 review
4.7/5
Amazing
Posted on Oct 29, 2024
Very happy with the room service. Thank you for the birthday surprise. I am so blessed. Kind gesture of hotel.
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