Berjaya Waterfront Hotel Reviews
Berjaya Waterfront Hotel
88, Jalan Ibrahim Sultan, Taman Stulang Laut, Johor Bahru, Johor, 80300, MalaysiaView Hotel Details
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1 night
Berjaya Waterfront Hotel Guest Reviews
3.8/5
Good
632 review
Verified reviewsLocation4.0
Amenities3.6
Service3.9
Cleanliness3.6
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All reviews(632)
Positive reviews(510)
Reviews with photos/video(183)
Strange smell in room(29)
Nice sea view(23)
Great value for money(22)
Large rooms(17)
Near shopping area(10)
Many dining options(9)
Convenient for shopping(8)
Friendly front desk staff(5)
Negative reviews(122)
Guest User
Deluxe Polo View Twin
Stayed in Sep 2024
Couples
13 review
Posted on Sep 7, 2024
Good location and 24hrs front desk reception for late night check in. Fast check out services. Room to room poor noise control. Able to hear next door baby crying.
Response from Property: Dear Valued Guest,Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel.Sincerely,Dave General Manager
Christopher_Pooh
Deluxe Double Sea View
Stayed in Aug 2024
Couples
12 review
Amazing
Posted on Sep 1, 2024
Very nice sea view from the room, bath tub water flow abit slow and not hot, night time was a go walk along the seaside.
Hotel built up was like a cruise. Nearby got KTV. Will consider revisit again in the future.
Response from Property: Dear Valued Guest,Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel.Sincerely,DaveGeneral Manager
Royal Gold
Deluxe City View Twin
Stayed in Aug 2024
Business travelers
18 review
Posted on Aug 13, 2024
An average hotel with decent space. Connected to a duty free mall. You can find local foods within 5 minutes walk from the hotel.
Response from Property: Dear Valued Guest,Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel.Sincerely,DaveGeneral Manager
Southern Stars
Deluxe Sea View Twin
Stayed in Aug 2024
Couples
3 review
Posted on Aug 14, 2024
Nice view overlooking the sea, decent breakfast. But not so good sleep due to noise from music from the clubs around the hotel.
Response from Property: Dear Valued Guest,Thanks so much for your thoughtful and detailed review. This is incredibly helpful. I wanted to let you know we've taken the good and the bad elements you've mentioned in your review to heart. Thank you again for taking the time to share your experience with us. We're grateful for guests like you.Sincerely,DaveGeneral Manager
Anonymous User
Deluxe Double Polo View
Stayed in Aug 2024
Couples
7 review
Posted on Aug 9, 2024
The hotel looks quite old but still okay. The room smells of smoke even the room for non smoking room. Breakfast quality not so good. Lots of food didn’t get refilled and have to wait for it, for example the coffee, the fried egg, the noodles etc. and can see the cleanliness not there.
Response from Property: Dear Valued Guest,Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We also put customer experience and feedback as our priority, and your review ensures that we will continue to make further improvements. We look forward to seeing you again.Sincerely,DaveGeneral Manager
KV Ramesh
Deluxe City View Twin
Stayed in Jul 2024
Family
15 review
Outstanding
Posted on Jul 7, 2024
This hotel is 4 star very near to s’pore city & the hotels surrornded with many restaurants & club & pubs Osm . Dont miss out to Go to NZ Spa which is located at facility flr level 7 . Its sauna , body Massage & jacussi is super good open till morning from evening to 5 am the rate fir this spa is reasonable rate & can pay via cash or online payment . The Front desk officer is very friendly too . I really enjoy staying in this hotel but only think the swimming pool area now is closed due to Maintenance work . The Gym & NZ spa facilities is a available . Great trip & i really enjoy staying here & spend my weekends .
6/13
Response from Property: Dear Ramesh,Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel.Sincerely,DaveGeneral Manager
B R Raymundo
Deluxe Double Polo View
Stayed in Jul 2024
Travel with friends
4 review
Outstanding
Posted on Sep 6, 2024
Memorable trip with my friends
A very good location near CIQ
But a bit jam.
The Duty-free shop is just below the hotel.
Starbucks beside the lobby.
Breakfast is normal
Response from Property: Dear Valued Guest,Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel.Sincerely,Dave General Manager
Guest User
Deluxe Polo View Twin
Stayed in Jul 2024
Travel with friends
2 review
Outstanding
Posted on Jul 22, 2024
Great facilities and location for those who wants to drink and party. However, the room looks abit run down but for location wise, no complaints
Response from Property: Dear Valued Guest,Thank you for your stellar rating and review. It truly means a lot to have our guests share their positive experiences, especially during this time. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel.Sincerely,DaveGeneral Manager
lele43
Deluxe City View Twin
Stayed in Jul 2024
Couples
1 review
Outstanding
Posted on Jul 31, 2024
staff service very good, polite, happy, friendly, restaurant very clean,
reception service very good.
lovely, swimming pool very nice good relax near by the sea very cooling good.
like come enjoy again
Response from Property: Dear Lele,Thank you for your stellar rating and review. It truly means a lot to have our guests share their positive experiences, especially during this time. Our team has worked hard to ensure that all health and safety concerns of our guests are met. We’d love to welcome you back again next time.Sincerely,DaveGeneral Manager
Shuapo
Deluxe Polo View Twin
Stayed in Jul 2024
Other
2 review
Very Good
Posted on Jul 23, 2024
Nice view but at the time we came the pool was not available and no alternatives to do swimming on that day.
Looks like Bedsheet wasn't new to use
Response from Property: Dear Valued Guest,Thank you for your stellar rating and review. It truly means a lot to have our guests share their positive experiences, especially during this time. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel.Sincerely,DaveGeneral Manager
Zulfadli B
Deluxe Polo View Twin
Stayed in Jul 2024
Travel with friends
13 review
Very Good
Posted on Jul 16, 2024
Check in was quick and easy. Had a deposit of RM 100.00 paid and the Front Desk explained the details.
Room was very spacious indeed, clean and neatly arranged. The interior is dated but no doubt everything works fine for a night stay.
Traffic going out of the vicinity can be a challenge as there is a ferry terminal next to the hotel, and an immigration check is required on all vehicles leaving the area. It took about 15-20 minutes as only 1 officer was on duty.
Nonetheless, I would say it is worth the price!
Response from Property: Dear Zulfdli,Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel.Sincerely,DaveGeneral Manager
Guest User
Deluxe Polo View Twin
Stayed in Aug 2024
Solo travelers
2 review
Outstanding
Posted on Aug 20, 2024
Good room
Just repainted
Free parking
Very nice got many place to drink
Response from Property: Dear Valued Guest,Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel.Sincerely,DaveGeneral Manager
Kumar27320
Deluxe Double City View
Stayed in Jul 2024
Family
9 review
Outstanding
Posted on Jul 15, 2024
Very nice staff rooms were spacious it would be good if they upgraded the bathrooms but staff were all excellent near many amenities
Response from Property: Dear Valued Guest,Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel.Sincerely,DaveGeneral Manager
muhdnaim
Deluxe Double Sea View
Stayed in Aug 2024
Business travelers
99 review
Very Good
Posted on Aug 17, 2024
Nice and spacious room. Nice breakfast and nearest with restraurant
Response from Property: Dear Valued Guest,Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel.Sincerely,DaveGeneral Manager
Yuan Liang
Deluxe Double Sea View
Stayed in Jun 2024
Couples
1 review
Very Good
Posted on Sep 15, 2024
The hotel last renovation was 20 years ago. It’s comfortable and has the mid century charm. Though it looks run down and the vibe looks great for a horror movie, the room is spacious and clean.
Response from Property: Dear Valued Guest,Thanks so much for sharing your experience with us. I also want to thank you for giving us a chance to make things right. We're using your feedback to make some important changes to make things better and I hope we see you again soon.Sincerely,DaveGeneral manager