Mas des Herbes Blanches Hôtel & Spa – Relais & Châteaux Guest Reviews
4.2/5
Very Good
65 review
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Verified reviews
Location4.2
Amenities4.2
Service4.2
Cleanliness4.3
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Positive reviews(40)
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Negative reviews(7)
Guest User
Superior King Room
Stayed in Jun 2024
Couples
5 review
3.5/5
Posted on Aug 29, 2024
Nice property, rooms ok but not great, could need a refurbish
Staff is totally disinterested, offering virtually no service (esp at the pool), if service is offered it is slow
Certainly not up to the quality of other Relais Chateaux
Robert Ellul Micallef
Classic Room
Stayed in Jun 2024
Couples
2 review
4.2/5
Very Good
Posted on Aug 20, 2024
Mas des Herbes Blanches is perfectly situated to discover the beautiful Luberon region, offering breathtaking views and a peaceful ambiance. The rooms are comfortable and the hotel’s design blends rustic charm with modern comfort, making for a relaxing stay. The service, however, could use some improvement—particularly by the pool, where there was a noticeable lack of staff to take orders.
Shanliangdeshuiguoshala
Suite
Stayed in Jul 2024
Family
5 review
5.0/5
Outstanding
Posted on Jul 19, 2024
The hotel environment is very comfortable, the location is great, and the room is comfortable~
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Guangtoucai
Superior King Room
Stayed in Jul 2023
Family
45 review
5.0/5
Outstanding
Posted on Aug 8, 2023
This hotel is very interesting. When we drove to the door, we couldn't find the door or see anyone, but the navigation showed that it was here. We kept looking for it, and the car slowly approached the door, and the door slowly opened automatically. After entering, the room was full of luxury cars, which made people feel the so-called "low luxury".
This is our third time at the hotel and it was every bit as amazing as we remembered. We stayed in a semi private swimming pool room which was stunning. It’s a large one bedroom suite and the rooms are very large. Stunning bathroom with roll top bath and separate shower. Swimming pool is lovely and heated. Very nice length and there is a divide in the water as well as on top to the room next door. Only slight issue was the wooden decking which needs replacing as I managed to get a massive splinter in my toe. Staff were great in helping me remove it and sent a complimentary bottle of wine. Issue of wasps at breakfast is slightly reduced but none of the fresh food such as meats and cheeses were covered so flying insects do like to sit and have a free feed. I would expect a covering of some sort given the prevalence of wasps. The view at breakfast is breathtaking and spectacular. We had lunch during our stay at the pool side restaurant which was delicious and the Caesar salad was a firm favourite as well as the delicious strawberry tart. We used the spa which was nice. Overall a fabulous visit again and I am sure we will be back!
Response from Property: Dear Guest, Thank you for your excellent review of our establishment. We are delighted to hear that you enjoyed your stay with us, especially the panoramic view of the Luberon. Your compliments on the room and the quality of your meal also mean a great deal to us. However, please accept our apologies for the splinter. We hope it didn't detract too much from your overall experience. We would be honored to welcome you back for an equally enjoyable, if not even better, stay. Yours sincerely The Manager,
jennymottram
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Oct 7, 2024
Our third stay at this delightful hotel which was, once again, wonderful. The room was superbly appointed and very comfortable, the spa and pool area were very good - light and airy with picture windows and a stunning view from the loungers. There aren’t many saunas in the world with that sort of amazing view. Breakfast on the top terrace was very pleasant.
Response from Property: Dear Customer, What a wonderful contribution! The whole team would like to thank you for your kind words. It's a real pleasure to hear that you enjoyed your stay with us. We do our utmost to meet your every need, and we're delighted to see that you're completely satisfied! We look forward to welcoming you back, We hope to see you soon, The manager,
Guest User
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Sep 3, 2024
Great place to stay!! Great view, great rooms, warm and friendly staff. I would give 6 stars if I could. We stumbled on this place after 40 hours with no sleep, when the villa we rented turned out to be unsuitable (insects infestation). We were ready to settle for anything with a bed, but were surprised to find this gem. Liked it so much we extended our stay. C’est magnifique!
Guest User
Stayed in Aug 2024
Couples
5.0/5
Outstanding
Posted on Aug 31, 2024
Best hotel, with a beautiful view on the Luberon and very calm. Helpful people. Nice to be there! Highly recommended!
Response from Property: Dear Jeffrey, Many thanks for your excellent comment and for the 5 stars you awarded us! The whole team is delighted to read that your stay lived up to your expectations, and that you particularly appreciated our establishment and our team. We look forward to welcoming you back, Yours sincerely The Manager,
Guest User
Stayed in Aug 2024
Couples
4.0/5
Very Good
Posted on Aug 2, 2024
Beautifel hotel buildings and gardens. Nice terrasse and swimming pool. Restaurant terrasse needs better chairs. Cuisine can be more creative like some years ago.
Response from Property: Dear Guest, Thank you for taking time to write this review following your stay at Le Mas des Herbes Blanches ! We are delighted that your enjoyed the terrasse and swimming pool. However, we share your comment with our chef about the cuisine. We look forward to welcoming you back to Luberon ! Sincerely, The manager
Guest User
Stayed in Jul 2024
Couples
5.0/5
Outstanding
Posted on Jul 21, 2024
We loved our stay and will be back soon, I hope. Your staff is amazing and so kind. They all made us feel like family and we loved it. We didn't want to leave.
Guest User
Stayed in Jun 2024
Travel with friends
5.0/5
Outstanding
Posted on Jun 10, 2024
STUNNING views. Exceptional service. My friend and I stayed for four nights in early June. From the moment of our arrival the staff were all exceptional. The resort itself boasts stunning views of the valley. Thomas is the bar was excellent each evening with drinks and dinner service, remembering us and our room number. The room was lovely and comfortable for two people. The pools were well maintained and inviting each afternoon after touring. The resort is well situated for day trips around the hill towns. Highly recommend!
Sightseer16494508133
Stayed in May 2024
Couples
5.0/5
Outstanding
Posted on May 21, 2024
In the Luberon, close to the famous village of Gordes and the Senanque abbey, the hotel les Mas des Herbes Blanches is a perfect place to enjoy a quiet a relaxing break. A nice pool (in our room), an excellent restaurant in the evening on the terrasse overlooking the valley, along with a very kind team made our trip perfect.