Hotels near OTTOMAN RESTAURANTE & LOUNGE, Juan Diaz

It had already been a long day of travel, but I was excited to get to my room to drop off my bags and go explore Panama a little. We were only there for less than 24 hours so time was super valuable. Upon entering the hotel, it seemed a little dated, dirty, and worn. The location was extremely convenient since it was so close to the airport ($8-9 Uber black ride, $4-5 Uber X) and we would be there just to rest our head before our 9am flight. After waiting for 25 minutes for the two people in front of me to be checked in (only one desk person), I handed my passport and credit card over and I was promptly informed that I did not have a reservation. Instantly I looked on my Bonvoy app to confirm I did in fact have a reservation, but that was not enough for him. Even though I gave him the confirmation number and showed him the reservation for a two bed room. I had to go through my emails to find the confirmation email with room rate. I even checked in via the app to try to expedite the process and showed him I was now checked-in. Finally after about 30 minutes he gave me a room, while a nice line of 5 or 6 pilots and flight attendants waiting to check-in mounded behind me. I apologized to them while departing to my room, the desk guy did appear to care they were waiting. I was traveling with my elderly mother, so I just wanted to get her to the room so she could relax for a minute. After opening the door, guess what I was in a single king bed room, definitely not what I booked. I left my mom at the door so we did not have to lug our bags downstairs again. The line was not down to 4 people. Luckily they saw me and the pilots felt bad and let me jump in line. Not once did the deskman apologize for anything. He even had an attitude about it. The beds were acceptable, but not as comfortable as other Courtyards I have stayed. The room looked well worn. The hallway did not even look like it was vacuumed, food particles were on the ground! The next morning breakfast was great for a Courtyard, the only bright star for this dump. The server was extremely attentive and pleasant. The food was pretty good. Maybe the bar was set so low with the other experiences here. I should have went with my instincts and kept my original reservations that were deeper in the city. When I come back to Panama, this will definitely not be my hotel.

The hotel location is very close to the Huawei Panama office, 200 meters walk, the hotel facilities are relatively new, the catering is good, the service staff is very professional, but also help me a little while walking, the trip is very pleasant. Of course, dining at the restaurant next to the hotel is also good.

We stayed here for 5 nights to be able to acclimatise to the weather in Panama. We got a room with windows to the floor, which gives a nice touch for the view over the city. The room is ok, spacious, but worn out. Specially the bathroom is in need of a make-over. The beds were mixed, one had a good mattress the other a soft one with a dent in it. Wifi worked very well. Very friendly staff. My main reason for 3 starts is that this hotel advertises itself as adhering to Planet 21, (link to Accor Planet 21 site removed  ) meaning amongst others that they are reducing food waste. Well, have a look at the pictures here and you'll see that a small portion of jelly is in a plastic cup, the abricot jam is in plastic, the butter is in plastic, and the youghurt as well. The third picture shows you the waste after having had breakfast... I know I have a sweet tooth ;) So, not really planet 21...

1) First 3 nights, pool was closed for renovation. Reception said ”No pool available”. Only this, I thought, the pool was completely closed. On the forth day, I saw, guests were swimming. I asked the reception. ”Yes, you can swim”. Why the reception could not inform us only 3 days closed? 2) No towel after cleaning. Also first 3 nights. I thought that the clean team forgot to leave it, but it was not forgetting, but not ready. Towels were delivered around 19:00 first 3 nights. I called the reception every night and they said ”We inform the responsible staff” and waited for hours. Why reception didn't answer ”Towels will be delivered around 19:00 today” or advised us for delay delivering in advance? Then I didn't have to call the reception every day. Anyway, I had to wait to take shower till 19:00. Outside was 30degrees, and I wanted to take a shower immediately. 3) Weak WIFI. WIFI at Reception was with 96 Mbps, however, room at the door was 14 Mbps and at bed, no signal anymore. At desk also 2 Mbps or no signal. It's impossible to watch streaming like Netflix or web meeting. Also no smart TV. 4) My room card key was invalided every day. I had to go to the reception after back to the hotel (Elevator works with valid room card key). If no guests are at the reception, it takes soon, but one day, big group was there, and I had to wait more than 10min or more. I had a take away food, and it was no more warm when I was back to the room. 5) They asked me an advance payment even flex rate booking. They need cash? 6) No refrigerator in a room.

The room was very comfortable and the room was very comfortable. Finally, on Saturday night there is regularly a musical evening, there was techno evening up to 3 a.m. and it is heard everywhere in the hotel, even when you have a room on the other side of the party .... There are certainly better price quality ratios The area is in the old town of Casco Viejo and is a spectacular area for the lives of the Panama people.

I stayed only one night in this hotel, the infrastructure is dated, mirrors in the bathroom have black spots but the worst is no hot water in the shower. The basin had hot water but in the shower it was cold. I reported it to the front desk who said they would have someone look but that never happened. The staff were friendly, the breakfast buffet was nice but the hotel rooms really need a makeover. With so many other hotels in the vicinity, I moved out of the Crown Plaza and into another hotel chain nearby

After reading multiple reviews we decided to book the Balboa Inn for a one night's stay before flying to Bocas Del Toro from Albrook Airport. There was nothing to suspect that the place we were booking was anything out of the ordinary small hotel. However, as our Uber drove through an obvious housing subdivision we wondered what we were in store for! We eventually realised that the ”inn” was half of a duplex house! OK, no problem, it's only for one night after all. We were greeted by William at the front desk - very friendly and showed us to our room. Upstairs with two heavy suitcases wasn't fun, but okay. Our room (I had requested a Queen sized bed) was very plain but clean. We had a queen bed plus a single. The bed was comfortable but dressed only in a bottom and top sheet - the air conditioning sounded like a plane taking off, but it was too hot not to have it on overnight. There is a lovely small pool in the garden area which was refreshing. The room was not particularly sound proof but we slept reasonably well. We walked to a nearby restaurant (more of a bar and grill) for dinner which was delicious (Balboa Food Court). My rating of 3* was more about the facilities and the quality of the premises than anything - good value for the money and good location for ease of access to Albrook Mall and airport but you can do better in town.

Temporarily intent to live for one day. The location is nearly 20 kilometers away from the airport. This time, Panama needs to remind everyone that when you check-in, you will be asked why you are going to Panama, and you will be required to show the ticket and the domestic accommodation certificate. At that time, I thought that I needed a yellow book when I bought a ticket on Ctrip. Therefore, I only bought the flight ticket and did not buy the flight ticket from the country. As a result, I was not allowed to board the plane when I checked in. I said that there are regulations. Fortunately, I contacted Ctrip SOS customer service urgently and asked for a flight ticket from Panama to Canada, which was completed within one hour, because it was only one hour away from the boarding time. Finally, through Ctrip English customer service and Panama Airlines, they finally agreed to register. The Yellow Book did not ask, a false alarm. After arriving in the Panamanian state, don't stay for 15 minutes when entering the customs to confirm whether there is any suspicion of staying in the country.