Infinity by Yelken - All Inclusive

First off to say this was my first time in kusadasi and the hotel is fab it’s in a great location and has a shuttle bus outside every half hour to bring you to ladies beach and kusadasi centre . It has Lots of amenities especially for kids and lots going on entertainment wise Big shout out to Jessie and Murat who made our holiday as they were a fantastic duo Ok the food at dinner wasn’t to our liking but the food at lunch was good and there is plenty of variety of drinks and ice creams too so this makes this hotel great value for money so no complaints there , also there are plenty of restaurants outside the hotel that do great breakfast with English tea - The cleaning lady at the hotel around the pool does a great job and I noticed how helpful she is to others who needed assistance getting around as she would help them with their belongings if they found difficultly walking The staff on reception are really helpful too as they printed out our boarding passes and organised our taxi to airport Too many people complain that food is not to their liking but this is the norm in most hotels but this is an all inclusive hotel and with chips burgers pizza and icecream and desserts throughout the day and a variety of drinks you will certainly get your moneys worth also rooms were cleaned everyday with fresh towels left We were a group of 5 and we had a great time Thanks to all at infinity hotel

nice atmosphere, awful food, terrible staff! the view and location is breath taking, but the same repetitive food is a drawback. the food is not warm enough and is already cold and if it gets finished they are not gonna refill that! but the worst experience of us is related to day after checking out which they see you as an intruder!! our flight unfortunately had been canceled and we ran out of money and waiting for our alternative flight. we spent a night in a cold and busy lobby without pillow or blanket(which some guest were so nice enough to bring us some). the day after that we were supposed to leave the hotel but one of staff (named yasemin) called us and asked for money which was really surprising!! 150$ for sleeping in lobby! their behavior was too humiliating and repeatedly said you should pay! but this price was as the price of one night in a hotel bedroom! we said we dont have enough cash and our flight was delayed and give us more discount but they said we call police and prevent you from leaving hotel! it was an offensive behavior and even they calld us liar! they said you have money but dont wanna pay! at least they charged us 60$ which was reasonable but we wont forget and forgive their humiliating behavior. never come back to this place again!!

We were here 2 years ago in October and are back again now. I feel like the hotel has improved quite a bit in the last 2 years. The rooms are big and beds are comfortable. The pool area is busy but nice if you like that sort of thing. The pier area is lovely and more chilled out. Regarding the food... I really enjoy the freshly made omelletes every morning. The man and lady that make them are very good. We tend to go to the main restaurant for lunch which has lovely salad options. Dinner is fine, I always find a nice meat dish and lovely barley rice or something. We had the Turkish a la carte this week, it was good. We are booked in for the italian next week which we had last time we were here and it a delicious. We like to eat out every 2nd night just to get some variety, lots of brilliant places to eat on Ladies Beach and so cheap compared to home. Staff are friendly and work very hard. Drinks are good and lots of options. I would come back again as for what you pay it is worth it. The entertainment team are very freindly but not pushy and they will leave you alone if you aren't fancying joining in. The spa and indoor pool are brilliant. I do lengths every morning then a sauna. The gym is good too!

Just got back from here ...Amazing Location and setting , comfortable bedrooms . The food was the worst part about our stay .. everything cold and not fresh looking . Staff hit and miss , beach staff smoking behind the counter while I waited for more cold food , Coffee counter staff on phone while I waited for a coffee seems they all really dont care about customer service or is it just the end of the season ? on a positive note entertainment was great and the staff excellent especially Jesse ... Dinning in the al la carte again food not great but so dark I could even see what i was eating ..Main Restaurant again no atmosphere just a big canteen ..such a shame as like i said masses of potential to be a great place to visit ..needs a serious shift to get to a 4/5 star ? more attention to detail needed and happier team .

Couldn’t fault this hotel location is beautiful great entertainment with live music by the pool every night staff were so friendly the cleaning lady by the pool had a smile for everyone the entertainment team were amazing especially Jesse he went above and beyond for everyone and Murat was great also.,

Fist time here at infinity, overall appearance is good hotel clean and tidy. Check was quick and staff assisted with luggage and taken to the Room. We had two room due to being family of five. One room had separate single bed to double bed with bathroom and balcony. Sec room was double bed with bathroom and balcony good size. Maid come in everyday to clean and do beds. Only down side u have one sheet for for the two of u which is not ideal as it not big enough. Pool area was clean water cold when first get in but have been in lot colder pools. Be weary when using steps to pool few people have slipped and hurt themselves doing so. Most days u could get sunbeds but as usual there was the ones who was up crack of dawn to get the best ones even if never used most the day. But u could always get one. The sunbeds by the pier get the most sun during the day and there is plenty of them. Entertainment staff def make this hotel with their enthusiasm and good banter. Jesse. Beyonce. Murat are all fun and have a laugh with you through out the day and encourage you to join in with aqua gym. Water polo and darts. Evening entertainment is dance shows most night with odd bingo or raffle. Bar and drinks service is really quick and staff polite. They do do bacardi. Black label etc but u need to ask as they keep behind bar. Cocktails are ok and not pre made Food ok can say have not been impressed with food in restaurant mainly meat mixed with veg in sauce. Rice. Wedges. Chips. Bread. Soup. Salads typical all inclusive turkey. Snack bar burgers. Kebab. Waffles. Pier snack bar is pizzas. Fish and Chips and burger's A la carte turkish was prob the best food we had while here to was honest. U have to book early as poss fills up quickly. Would I come back prob not had already decided was going to be our last time in turkey We had bad start to the week with three out the five if us being ill With bad stomachs, and only food we had was at hotel. But cannot say if it was that but there was few people with D&V while we was here saying due to food but cannot confirm if the case. Kids went on the beach in flatable on the beach which was good and not too expensive. so your aware we got bitten like crazy by moskitos so take some stuff with you. Found was worse time for getting bitten if sat on balcony in room or by lounge bar outside. Other down side was drunk people being really loud, another reason i would not come back. Despite how drunk they were they still kept serving them alcohol Weather has been amazing the while time we been here.

The holiday was booked last minute but have really had a good time. They even got me on stage for the Mr Election game which was fun. The main reason coming here was to surprise Jesse as we have known him for 5 years from different hotels he had worked at. He is a credit to the company. Also I would like to mention what a lovely person Murat is. He is very friendly and enjoyed some nights out together outside the hotel with him and Jesse and some other lovely families that we met. I would definitely come back again. Regards MR JAY

Booked this hotel for a last minute holiday. Hotel is clean. Pool area clean, but be very careful going into the pool by the main steps. Very slippy. Amination team make the is holiday. Jesse and Murat can’t do enough for you. Chow chow for now!