Alexandria Road, Pyramids, Kafr Nassar, Giza Governorate, 21519, EgyptView Hotel Details
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Steigenberger Pyramids Cairo Guest Reviews
3.8/5
Good
111 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.8
Amenities3.8
Service3.8
Cleanliness3.8
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All reviews(111)
Positive reviews(10)
Reviews with photos/video(4)
Negative reviews(3)
Tripper103837
Deluxe Room Pyramids View Non smoking
Stayed in Jan 2024
Travel with friends
5 review
4.5/5
Great
Posted on Feb 11, 2024
The hotel's location is good, but there are other hotels closer to the pyramids.
Natasha Shesha
Deluxe Room Pyramids View Non smoking
Stayed in Jan 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jan 17, 2024
If you want to stay in a good location with magnificent view of the pyramids this hotel is your best affordable option.. very clean, staff are very attentive and helpful especially Mahmoud from the reception, and the view is mind blowing.
This hotel is facing the new Grand Egyptian Museum which is not fully opened yet, but the visit is highly recommended.
Rooms are big and spacious although a bit dated
Response from Property: Dear Valued Guest,Thank you for choosing Steigenberger Pyramids as your place of stay and taking the time to share with us your wonderful review.Looking forward to welcoming you back at our hotel in the near future.Yours Sincerely,Hotel Management Team
Fraser
Deluxe Room Pyramids View Non smoking
Stayed in Jun 2023
Solo travelers
98 review
5.0/5
Outstanding
Posted on Jun 24, 2023
One of the best hotels I’ve stayed in. Great view of the pyramids from my balcony, would definitely stay again if I come Egyp again
Response from Property: Dear Valued Guest, Let me seize this opportunity to thank you for choosing Steigenberger Pyramids as your place of stay and taking the time to share with us your wonderful feedback. We are glad to hear that you fully enjoyed your experience at our hotel. I do hope to have the opportunity once again to serve you in the very near future at our hotel. Yours Sincerely, Hotel Management Team
verytake-c
Deluxe Room with Pool View Non smoking
Stayed in Mar 2024
Solo travelers
1 review
4.0/5
Very Good
Posted on Apr 5, 2024
I stayed in Cairo as a stopover, but checked in at midnight, slept for a few hours, had breakfast, and checked out immediately.
There was someone at the hotel front desk, so midnight check-in was smooth.
I was really happy that they upgraded my hotel room. It was impressive to see the pyramids from the balcony of my room.
Although it was a short stay, I was able to enjoy the pyramids.
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Adu-aijiqijidijieshe🇪🇬
Junior Suite
Stayed in Nov 2023
Travel with friends
50 review
1.0/5
Posted on Nov 26, 2023
The service is so bad, not worth the money
Original TextTranslated by Google
Response from Property: Dear Valued Guest,We would like to thank you for choosing Steigenberger Pyramids Hotel as your place of stay and taking the time to share your comments. We highly appreciate your concern and we regret to hear about the problems that you have encountered and failed to meet your expectation in some aspect. So please accept our sincere apology for the inconvenient caused during your stay and note that all your comments discussed with the concerned departments for improvement and action to meet our guests expectations. We look forward to welcoming you again at our hotel and we hope then that we could have the Pleasure of making your stay even more enjoyable. Yours Sincerely, Hotel Management Team
jinnie51
Deluxe King Room with Pool View
Stayed in Jun 2023
Family
2 review
5.0/5
Outstanding
Posted on Jul 11, 2023
Vehicles entering the gate of the hotel need to go through security checks before they can drive in. It feels very safe~ The environment of the hotel is very good. You can see the three pyramids from the balcony of the room. There is also a large swimming pool. Many people swim and play in the afternoon, which is very lively. But you can’t hear it when you close the window. The sound insulation effect is very good~ The bathroom is very spacious~ There are quite a lot of varieties of buffet dinner in the hotel, and the attitude of the waiters and chefs are very good~ I will choose to stay next time if I have a chance😊
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Let me seize this opportunity to thank you for choosing Steigenberger Pyramids as your place of stay and taking the time to share with us your wonderful feedback. We are glad to hear that you fully enjoyed your experience at our hotel. I do hope to have the opportunity once again to serve you in the very near future at our hotel. Yours Sincerely, Hotel Management Team
Huahuajieaikafeimao
Deluxe Room with Pool View Non smoking
Stayed in Sep 2023
Travel with friends
6 review
5.0/5
Outstanding
Posted on Dec 4, 2023
The hotel environment and rooms are very good. The only inconvenience is that the road outside is under maintenance and the surrounding area is messy. But once you enter the hotel, it is very clean and beautiful, especially very close to the pyramids. You can enjoy the beautiful view of the pyramids from the room and the hotel swimming pool. .
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Let me seize this opportunity to thank you for choosing Steigenberger Pyramids Hotel as your place of stay and taking the time to share with us your wonderful feedback. I do hope to have the opportunity once again to serve you in the very near future at our hotel. Yours Sincerely, Hotel Management Team
Guest User
Deluxe Room with Pool View Non smoking
Stayed in Jan 2024
Family
57 review
4.0/5
Very Good
Posted on Feb 2, 2024
The network is not very good but others are pretty good
Original TextTranslated by Google
Response from Property: Dear Valued Guest, Thank you for choosing Steigenberger Pyramids as your place of stay and taking the time to share with us your wonderful review. Looking forward to welcoming you back at our hotel in the near future. Yours Sincerely, Hotel Management Team
Guest User
Deluxe Room Pyramids View Non smoking
Stayed in Dec 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 9, 2023
Brilliant! With the view of the pyramids from the room.
Original TextTranslated by Google
Response from Property: Dear Valued Guest, Thank you for choosing Steigenberger Pyramids as your place of stay and taking the time to share with us your wonderful review. Looking forward to welcoming you back at our hotel in the near future. Yours Sincerely, Hotel Management Team
Guest User
Junior Suite
Stayed in May 2024
Other
44 review
3.1/5
Posted on May 23, 2024
Very general, not recommended
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Zhangruiting -2024
Deluxe Room with Pool View Non smoking
Stayed in Jan 2024
Family
8 review
5.0/5
Outstanding
Posted on Feb 3, 2024
Not bad, worth recommending
Original TextTranslated by Google
Response from Property: Dear Valued Guest, Thank you for choosing Steigenberger Pyramids as your place of stay and taking the time to share with us your wonderful review. Looking forward to welcoming you back at our hotel in the near future. Yours Sincerely, Hotel Management Team
Ahmed
Classic Twin Room with Garden View
Stayed in Feb 2023
Couples
2 review
2.0/5
Posted on Feb 4, 2023
Note: when you make a reservation. Classic room therefore means another adjacent hotel that is much less quality than Steigerberger. I don't think it deserves more than 4 stars. Also has a different name: Cairo Pyramids instead of Steigerberger Pyramids. So you book one and you get the other
Original TextTranslated by Google
Response from Property: Dear Valued Guest,We would like to thank you for choosing Steigenberger Pyramids Hotel as your place of stay and taking the time to share your comments. We highly appreciate your concern and we regret to hear about the problems that you have encountered and failed to meet your expectation in some aspect. So please accept our sincere apology for the inconvenient caused during your stay and note that all your comments discussed with the concerned departments for improvement and action to meet our guests expectations. We look forward to welcoming you again at our hotel and we hope then that we could have the Pleasure of making your stay even more enjoyable. Yours Sincerely, Hotel Management Team