Hotels near Guguanyinsi (South Gate), Kaifeng

I would rate this hotel as average. Disappointed that no one at the registration desk spoke English. Room had a lovely view (12th floor) but wallpaper was torn and patched with large stickers. I had to ask for our room to be tidied (dump trash, fresh towels, more water bottles). Ladies at the breakfast buffet where very nice and welcoming -- knew basic English. The location is decent -- close to many restaurants, snack street/night market. Easy to get Didi or Taxi. Probably would not stay there again.

Fantastic location near night Market and temple. Night view room is worth it (overlooking drum tower). Room was clean and had great features. Ac and light controls were in english, helpful for me. Check in and check out we're a bit messy/hectic since there was no visible way to queue and people rushed the desk. Staff were helping multiple guests at same time taking IDs from anyone that offered. Also when we asked staff how far train station was they neglected to tell us there were two train stations. Fortunately, our didi driver clarified.

The only hotel in the scenic area, beautiful environment, great value Facilities: Intelligent Sanitation: Clean and hygienic Environment: The only hotel in the scenic area, the environment is very good Service: The front desk and breakfast staff are very enthusiastic

The front desk upgraded the room, the service attitude was particularly good, and the hotel environment was clean and hygienic. The breakfast is also rich, the location is very close to the Qingming Shanghe Garden, it is very convenient to bring children to play and live.

My husband and I took our wheelchair-bound mother to Kaifeng for a trip and stayed in this hotel for six days. Before we set off, we received a call from the hotel, saying that they had reserved a room for us. What touched me most was that it was already past 11 o'clock in the evening when we arrived at the hotel. The proprietress and the front desk waiter had been waiting for us. When they saw us get off the car, the proprietress and the girls at the front desk enthusiastically arranged and helped with the luggage. At the same time, a cup of hot tea was handed to us. Drinking a cup of hot tea and listening to the wonderful Henan accent made us feel warm in our hearts! The front desk quickly checked in, and soon we said goodnight! The hotel's breakfast was a familiar home-cooked meal, with sweet potatoes, pumpkins, fried dough sticks, buns, flower rolls, jujube cakes, steamed dumplings, eggs, fried noodles, a few stir-fried vegetables, a few cold dishes, wontons, milk, soy milk, and coffee. It was very comfortable to eat. The hotel room is fully equipped with a single bed and a double bed, which is just right for the three of us to sleep. The large floor-to-ceiling windows are sunny, and we sit in front of the window to drink tea, watching the busy streets with people coming and going, and experiencing the fireworks of the ancient capital of Kaifeng. The hotel staff is very good. If you have any needs, they are solved immediately with just a phone call. Whether it is the front desk, restaurant or room cleaning, the service staff always greets you with a smile and provides warm service, making us feel at home and as touched as if we had met family.

The hotel is not far from several major scenic spots and has its own parking lot. The breakfast next door is delicious, the bedding is clean and sanitary, and the facilities are a bit old, but the service at the front desk is very good. They upgraded our room for free, and it was very quiet to sleep. When we checked out, they also gave us Kaifeng specialty: peanut cake. Thank you for the hotel's thoughtfulness!

非常非常滿意、舒心的出遊住宿，可以説是我四十年來外出幾百次的住宿中最滿意的前二名。先説軟件服務：1、最滿意的是賓館服務人員的服務，尤其是前台服務人員，熱情、周到，進門收到了前台服務員的“清明上河圖伴手禮”“歡迎小食”，看到長者行動不便，二個前台服務員，一個推輪椅、一個推行李，直接送到房間，非常感動。2、當了解到是來旅遊時，立刻發來旅遊攻略，讓你玩的開心、省心；前台問路，盡心解答，甚至走出賓館，來到路邊，給你指路，太熱情了。3、每晚回到房間，歡迎小食等着你，好温馨。長者行動不便，洗澡需要輔助器具，前台服務員，送來凳子，怕長者坐着涼，又送來坐墊，謝謝謝謝！4、退房，又主動給帶上幾瓶水，好感動。 感謝服務人員、特別感謝前台服務人員！ 再説硬件：1、賓館設施齊全，地上停車位、地下停車場都有，方便自駕來的賓客，有健身房，2、房間太大了，得有四十多平米，帶露台，住着寬鬆，床上用品乾乾淨淨，全部是新的，用着非常舒服，並且洗漱、洗浴、衞生間分離，方便，3、地理位置好，周圍飯店密集，開封特色飯店比較多，方便吃貨。 總之，以後開封，這是必住賓館。推薦朋友們，到這裏住，一定會讓你滿意！

I had a pleasant stay at this hotel. The rooms are high-end, comfortable, and clean. While smoking is permitted in the hotel, I was pleased to find that my room did not have a smoky smell. The staff was attentive to our needs, and the breakfast offered a good selection. However, I found that some essential services for foreigners were lacking. For example, assistance with booking a taxi, sending packages, or arranging tours was not available. I was surprised that some essential services were not included, especially given the number of staff available to assist with carrying luggage and opening doors. This was a missed opportunity to enhance the overall guest experience which is something other hotels in China typically offer at no extra cost. Overall, while the hotel itself is nice, I believe it could benefit from providing these additional services to enhance the guest experience.

The hotel service is particularly good. Since I went there by train, I arrived at the hotel at around 6 o'clock in the morning. I thought I would not be able to get a room until noon. Unexpectedly, Mr. Li at the front desk saw that I brought the elderly with me and immediately arranged a room for me and upgraded it. I am particularly grateful🙏The hotel cleaning aunt, the room cleaning aunt, and the front desk service are all very, very good, and the price-performance ratio is very high. Water is also provided every day. When I left, I didn't want the bath towel I brought with me, but I forgot to tell the front desk, and the front desk even called me specially. The bedding is comfortable and the quality of the toiletries is also good. In short, everything is good. My mother said that the breakfast is also delicious👍I highly recommend this hotel when I come to Kaifeng. Oh, by the way, the transportation is also very convenient. The hotel's aromatherapy smells very good. I took a photo and prepared to go back to Taobao to buy it; it is worthy of being listed as a quasi-four-star hotel, genuine goods and fair prices👍

I had a very nice 4 nights stay in the hotel. The position is not central in the city but it’s very well connected with bus transports and it’s easy to get to the center quickly. At the hoteI was always able to find some personnel that could speak English, which is very important to me, being a foreigner. The room, including the bathroom, was always clean, the furniture nice, the food good, I especially appreciated the breakfast with a lot of choice, both sweet and not. I didn’t take advantage of everything the hotel had to offer because of lack of time since I came to attend a conference, but I’m over all very satisfied with my stay.