Yili Hotel Reviews
Yili Hotel
No. 32, Mucun Section, Kaiping, Guangdong, ChinaView Hotel Details
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1 night
Yili Hotel Guest Reviews
4.2/5
213 review
Verified reviewsLocation4.2
Amenities4.1
Service4.3
Cleanliness4.2
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All reviews(213)
Positive reviews(188)
Reviews with photos/video(62)
Clean and tidy(44)
Convenient parking(14)
Classy environment(11)
Great value for money(11)
Average sound insulation(10)
Easy to get around(9)
Perfect for business trips(3)
Friendly front desk staff(3)
Negative reviews(25)
Guest User
Elegant Double Room
Stayed in Dec 2024
Business travelers
2 review
Outstanding
Posted on Dec 25, 2024
I chose this hotel for the first time to check in. It was very convenient to travel around. There are many breakfast shops and eating places downstairs. It is a few hundred meters away from the Central Plaza. It is very convenient to go shopping there at night. The front desk service is attentive and responsive. The aunt is also very nice and polite. You feel at home and cost-effective. High room clean and tidy
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review and your valuable suggestions. At the same time, we will work harder to provide you with better services. I wish you a happy life!
Alice
Cozy Double Room
Stayed in Jan 2025
Family
1 review
Great
Posted on Jan 21, 2025
Not very hygienic
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Tellhow Maple Leaf Hotel and for providing your valuable comments. We are deeply sorry for the problems you encountered. The hotel also attaches great importance to your valuable comments. We have fed back your valuable comments to the relevant departments for follow-up processing. The hotel will continue to strengthen the service attitude of the service staff and strive to provide better services to every guest. We sincerely welcome you to visit us again!
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Guest User
Deluxe Double Room
Stayed in Dec 2024
Other
2 review
Posted on Jan 1, 2025
It was so noisy and dirty. It was like sleeping on the roadside. The service attitude was not good. The trucks were extremely loud. The sound of trucks and horns were heard all night. After entering the hotel, I checked out after not falling asleep for 3 hours. No solution
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Tellhow Maple Leaf Hotel and for providing your valuable comments. We are deeply sorry for the problems you encountered. The hotel also attaches great importance to your valuable comments. We have fed back your valuable comments to the relevant departments for follow-up processing. The hotel will continue to strengthen the service attitude of the service staff and strive to provide better services to every guest. We sincerely welcome you to visit us again!
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Guest User
Cozy Double Room
Stayed in Dec 2024
Business travelers
14 review
Outstanding
Posted on Dec 5, 2024
The room is very clean. There is a parking space at the door, which is very convenient. There are also many specialties around. It is worth recommending.
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for staying at Tellhow Maple Leaf Hotel and leaving your valuable review. We will continue to work hard and continuously improve our hardware facilities (or service standards). Thank you very much for your support and trust in our hotel. We look forward to your attention and welcome your visit again.
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Anonymous User
Cozy Double Room
Stayed in Dec 2024
Couples
17 review
Outstanding
Posted on Dec 3, 2024
The location of the hotel is very convenient to go everywhere. There are many places to eat around and parking is convenient. Chikan Overseas Chinese Ancient Town and Kaiping Zili Village Diaolou Scenic Area are worth visiting. If you like reading, the Pioneer Granary Bookstore is a good place.
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for staying at Tellhow Maple Leaf Hotel and leaving your valuable review. We will continue to work hard and continuously improve our hardware facilities (or service standards). Thank you very much for your support and trust in our hotel. We look forward to your attention and welcome your visit again.
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Guest User
Elegant Double Room
Stayed in Feb 2024
Travel with friends
4 review
Posted on Feb 16, 2024
This was the first time I stayed in a hotel and there was no hot water. I went there at 4:30 and waited for half an hour and there was no hot water at all. We went out to eat and managed to get some hot water. . . The first time I encountered this situation, I was speechless.
Original TextTranslated by Google
Response from Property: Dear guests: I would like to say sorry to you. Due to the sudden failure of the water tank, the heating wire was damaged. Since it was during the Spring Festival, the repair time was a little slow. It was in normal use at noon. I am really sorry.
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Guest User
Elegant Queen Room
Stayed in Nov 2024
Business travelers
2 review
Outstanding
Posted on Nov 29, 2024
The room was clean and tidy and the service was good
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for staying at Tellhow Maple Leaf Hotel and leaving your valuable review. We will continue to work hard and continuously improve our hardware facilities (or service standards). Thank you very much for your support and trust in our hotel. We look forward to your attention and welcome your visit again.
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Guest User
Cozy Double Room
Stayed in Oct 2024
Business travelers
12 review
Outstanding
Posted on Dec 25, 2024
The sanitary environment is good and other things are good too
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review and your valuable suggestions. At the same time, we will work harder to provide you with better services. I wish you a happy life!
Guest User
Deluxe Queen Room
Stayed in Feb 2024
Family
3 review
Posted on Feb 13, 2024
There are not enough parking spaces and there is no hot water. . The curtains couldn't be closed tightly. All kinds of strange noises, unable to complain
Original TextTranslated by Google
Response from Property: Dear guests: I would like to apologize. Due to a sudden failure of the water tank, the heating wire was damaged. Since it was during the Spring Festival, the electrician was not at work, so the repair time was a little slow.
Guest User
Standard Double Room
Stayed in Jul 2023
Business travelers
4 review
Outstanding
Posted on Jul 2, 2023
The hotel is super comfortable and the service attitude is also very good! I will continue to choose it next time (not a trustee)
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review and your valuable suggestions. At the same time, we will work harder to provide you with better services. I wish you a happy life!
Guest User
Cozy Double Room
Stayed in Dec 2023
Business travelers
1 review
Outstanding
Posted on Dec 31, 2023
The environment is good and the equipment is quite complete. Family members who don’t bring a charger can scan the power bank at the front desk. There are chargers in the room, but they are charged. When I checked in this time, the charger failed to charge. The front desk reminded me to contact the charger merchant and refunded the deducted fee. The front desk service is warm and attentive. But there are no shops around, so you can only order takeout for food and drink.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for your support and praise for us. The front desk can provide free charging cables for guests to charge, but the quantity is not large. It may be borrowed from other rooms and will not be available. Thank you for your recognition of the lady at the front desk. There are relatively few shops around the hotel, large ones You have to walk a few hundred meters to reach the mall. If you are tired from playing during the day and don’t want to go out, you can choose to order food online at night. I wish you a happy trip!
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Guest User
Elegant Queen Room
Stayed in Jun 2023
Business travelers
1 review
Outstanding
Posted on Jun 24, 2023
The environment is new, the supplies are clean, and it gives people a very comfortable feeling. Come back next time
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review and your valuable suggestions. At the same time, we will work harder to provide you with better services. I wish you a happy life!
Guest User
Elegant Queen Room
Stayed in Jun 2023
Travel with friends
4 review
Outstanding
Posted on Jun 27, 2023
The environment and facilities are very good, all newly renovated, and the service is attentive and enthusiastic, especially Ms. Zhou at the front desk with a sweet smile. The room is clean and tidy. It's very worth staying. Everything is very good. I will stay here again next time. 🔔The hotel has a nice environment and is suitable for business trips. It is worth staying when traveling.
Original TextTranslated by Google
Response from Property: Dear customers! Our goal is to provide guests with a comfortable stay and the best service. Thank you very much for your valuable feedback. Your comments and suggestions will help us continue to improve and maintain a high level of service facilities, so that our services will become increasingly perfect. Hope to see you next time.
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Guest User
Elegant Queen Room
Stayed in Jun 2023
Business travelers
1 review
Outstanding
Posted on Jun 25, 2023
The room is very clean and has smart devices. The attitude of the waiters and aunties is also very good. It is really a very good experience.
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for staying at Tellhow Maple Leaf Hotel and leaving your valuable review. We will continue to work hard and continuously improve our hardware facilities (or service standards). Thank you very much for your support and trust in our hotel. We look forward to your attention and welcome your visit again.
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Guest User
Elegant Queen Room
Stayed in Nov 2023
Family
1 review
Posted on Nov 10, 2023
This hotel is not completely updated. The rooms are not tidy at all and the water pipes are running. It is not as good as 3 stars, let alone the 4 diamonds mentioned on the Internet. The staff is okay, but they need to be improved.
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for staying at Tellhow Maple Leaf Hotel and leaving your valuable review. We will continue to work hard and continuously improve our hardware facilities. Thank you very much for your support and trust in our hotel. We look forward to your attention and welcome your visit again.
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